Friendly, helpful communication via phone call. Quick to answer the call. I needed labels and ink ribbon for my test and tag machine urgently and these were on the courier same day. Excellent servi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a smooth experience. I arrange for the calibration of our Metrel tester and everything went very well. The sales and support representative, Rodrigo del Melchor was very helpful in assisting me... See more
Company replied
Good advice from staff when making a decision as to which make/model would suit our needs best. Extremly fast delivery, next morning!!! All set up ready to go.
Company replied
Great communication and a well thought out response to our request for advice. We were able to make a quick and, in our case, economic decision for the business. A quicker than expected delivery was... See more
Company replied
Company details
Written by the company
Appliance Testing Supplies is New Zealand's leading supplier and manufacturer of test and tag equipment and electrical test tags. We pride ourselves on giving our customers great deals and service on a complete range of portable appliance testers and test and tag supplies, together with lifetime support and expert advice from our highly experienced team.
New Zealand's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Contact info
24H Morrin Road, 1072, Auckland , New Zealand
- 0800 111 780
- sales@portableappliancetesters.co.nz
- portableappliancetesters.co.nz
4.7
Excellent
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, great price.
Appliance Testing Supplies handled our order for Testing Tags swiftly and professionally, from initial phone call to completion of order. Changes we needed to our original template were quickly made, proofed and the order finalised as requested without delay. Great service, great price.
August 28, 2025
Reply from Appliance Testing Supplies
Hi Timaru,
Thanks for your review. It’s good to know the order process went smoothly and that our team could get your testing tags sorted without delay. We’re glad the service and price hit the mark! Our lifetime support is always there whenever you need a hand.
All the best,
Den - Appliance Testing Supplies Team
The ability to call you guys whenever I…
The ability to call you guys whenever I have a question and get a response straight away!! Thank you so much.
August 29, 2025
Reply from Appliance Testing Supplies
Hi Lisa,
We appreciate your comments. It’s great to hear you value being able to reach us anytime for quick answers – that’s exactly what our lifetime support is for, and it never expires!
All the best,
Den - Appliance Testing Supplies Team
fast turnaround.good communication
August 26, 2025
Reply from Appliance Testing Supplies
Hi Jaime,
Thanks for your feedback. It’s good to know the turnaround was fast and communication clear!
All the best,
Den - Appliance Testing Supplies Team
It was a smooth experience
It was a smooth experience. I arrange for the calibration of our Metrel tester and everything went very well. The sales and support representative, Rodrigo del Melchor was very helpful in assisting me with all my queries. Great team!
August 21, 2025
Reply from Appliance Testing Supplies
Hi Mike,
We appreciate your review. It’s great to hear Rodrigo was able to assist and that your calibration process ran smoothly. And remember, our lifetime support is always on hand if anything comes up with your tester down the track!
All the best,
Den - Appliance Testing Supplies Team
99 % order right remaining 1% corrected…
99 % order right remaining 1% corrected immediately.
very well done
August 20, 2025
Reply from Appliance Testing Supplies
Hi Rob,
Thanks for your feedback. It’s good to know your orders are being handled right away, and any small issues quickly fixed!
All the best,
Den - Appliance Testing Supplies Team
Really! feed back on what
What do you want? An award for doing what you are in business to do? Credit for putting 4 items in a envelope and successfully mailing it. I paid you do do that! How did I do? Did I pay for the goods? Was my payment method to your liking? Did I pay fastest enough at checkout? Everyone get a certificate for taking part, just like at preschool.
August 19, 2025
Good communication and recalibration…
Good communication and recalibration sorted quickly.
August 7, 2025
Reply from Appliance Testing Supplies
Hi Neil,
We appreciate your feedback. It’s great to know communication was clear and the recalibration sorted quickly!
All the best,
Den - Appliance Testing Supplies Team
Great service and fast delivery
July 29, 2025
Reply from Appliance Testing Supplies
Hi David,
Thanks for your review. It’s good to hear you received both fast delivery and great service.
All the best,
Den - Appliance Testing Supplies Team
Great service
Great service, prompt and friendly and did everything they said they would!
July 28, 2025
Reply from Appliance Testing Supplies
Hi Simon,
We appreciate your feedback. It’s great that everything was handled as promised – and our lifetime support is there to back you up if you ever need help in future!
All the best,
Den - Appliance Testing Supplies Team
Great customer service they knew…
Great customer service they knew exactly what i was looking for
July 23, 2025
From end to end the service and…
From end to end the service and communication were outstanding
July 21, 2025
The service is quick and efficient
The service is quick and efficient - the only thing I would suggest is move on from the offensive habit of saying 'your tester is ready, as soon as we see the money you can have it back' - this is outdated and a poor business model
July 17, 2025
Speedy processing and delivery
July 17, 2025
Fast and efficient service with a quick…
Fast and efficient service with a quick turn around of the appliance.
July 15, 2025
Great communication throughout and very…
Great communication throughout and very quick service!
July 15, 2025
The service was very quick and was…
The service was very quick and was updated every step of the way.
July 9, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.