Avoid this company at all costs. Don’t be fooled by the lovely items you see online, this company will steal your money then fob you off with excuses such as “ oh sorry we’ll resend your order” or... See more
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See what reviewers are saying
Amazing service! One of the items I had ordered was incorrect & following an email to advise Portare, one of their managers phoned me to apologise, offered to send me the correct item free of charge &... See more
I have bought a lot of items from Portare and they are good quality and never been disappointed with them. The only reason I have given a 3 Star is service. I ordered my goods before 2pm on a Thursd... See more
Received my parcel very quickly and have to say was pleasantly surprised, the items were not creased and better quality than I thought they would be - so much so I am now on my 6th piece of clothing.... See more
Company replied
Company details
Written by the company
A small, independent online clothing boutique, founded in November 2014 in Leeds, West Yorkshire, to offer chic, simple fashions for women.
Contact info
McLintock Building, Summer Lane, S70 2NZ, Barnsley, United Kingdom
- 0330 223 2349
- info@portare.co.uk
- portare.co.uk
3.5
Average
342 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Very quick delivery and item as…
Very quick delivery and item as described.. 😊
June 5, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Lovely clothes and customer service
June 5, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Very good service and quick delivery a…
Very good service and quick delivery a very good lock down find, don't you love on-line shopping 🛒
June 5, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Prompt delivery and I’ve just ordered…
Prompt delivery and I’ve just ordered another top. There’s only one top I’m returning due to didn’t realise there’s slits on the sides apart from that love the material
June 5, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Not happy with quality
Not happy with quality
The shirt is fine although very big I am happy with that but the quality of the Udine Top (White/Coral ) is really bad. Its awful material and very badly made. Sorry
June 3, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
Please contact our team so we can resolve this issue.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Gotta love Portare
Fab clothes, wonderful fit, brilliant service
Can’t get better than that 🤩
June 2, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
All arrived very promptly and really…
All arrived very promptly and really good quality clothes. Look exactly how they do online.
June 1, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Excellent and swift service
Excellent and swift service. Nice clothes that are good value for money.
May 29, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Poorly finished jacket
Items are nice but received a jacket that clearly had not been finished properly - sent an email of complaint and photos of the garment ( I didn't want to send it back as I liked it and the item was out of stock) and was offered 20% my next order. I was getting 20% off anyway with a discount code I received so was not particularly happy with the response. I would not order again from the company.
May 29, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
We apologies that you was not happy with the out come. If you are still unhappy yopu can send the item back and have a full refund issued.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
I only dropped a star because I paid…
I only dropped a star because I paid for next day on Friday and bank holiday didn’t get until Tuesday. I shouldn’t have to pay extra.
Otherwise great top
May 26, 2020
Unprompted review
Reply from Portare
Thank you for your review.
We apologies that you feel you was mis charged on postage. The £2.50 Next day delivery cost is a set fee, We do not charge extra for next day delivery. I have spoken to my team have have been advised an email was sent to you on Friday to explain the delay due to bank holiday.
If this is incorrect again we apologies.
Our delivery procedure is as follows-
The set cost for delivery is £2.50. If ordered before 2pm your order will be delivered the next working day. If ordered after 2pm the order will be delivered the following working day.
Due to the current crisis we can not always guarantee next day delivery but our teams are still working daily to provide the best service they can.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Received my parcel very quickly and…
Received my parcel very quickly and have to say was pleasantly surprised, the items were not creased and better quality than I thought they would be - so much so I am now on my 6th piece of clothing. It’s a style that you do not see in the high street and it’s lovely material that washes well too! Very pleased with discovering this range!
May 25, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Excellent service
Excellent service, quick delivery and very happy with item.
May 23, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
The best.
Flattering, comfortable,great material, good price,made in Europe and lovely colours. Low price postage , arrives next day. The best !!!
May 23, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Very pleased with items and speed of…
Very pleased with items and speed of delivery - thanks
May 22, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Good value clothes and good customer…
Good value clothes and good customer service response
May 22, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Excellent service order arrived on time…
Excellent service order arrived on time and clothing is excellent value for money
May 22, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
Lovely top quick delivery thanks
May 22, 2020
Unprompted review
Reply from Portare
Thank you very much for your review.
If you have any queries please feel free to contact us at info@portare.co.uk, Alternatively our offices are open Monday -Friday 10am-2pm and can be reached on 0330 223 2349.
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