They are literally scammers. First, I paid for my trip online. Then the rider called me and the customer, asking for an additional amount. After that, the customer care executive called and took m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very dissatisfied with the Porter app and the overall delivery experience. The biggest issue is that the app does not allow customers to accurately select or pin the exact delivery address... See more
I had a very concerning and unsafe experience with Porter today. I booked a delivery from my friend’s place to my address. After pickup, I noticed the order wasn’t moving on the app, so I contacte... See more
A really useful tool, with brilliant customer service. I signed up and then within a few hours got a phone call from the owner asking if I had any questions or anything he could help with. I even foun... See more
Company details
Written by the company
Porter is a modern day, digital travel agent, capable of providing personalised hotel recommendations, faster, that make you feel like never Googling a hotel again. Booking travel is difficult! The travel industry is obsessed with quantity. That means when you’re searching for somewhere to stay, you’ll get overwhelmed with thousands of results. This results in 43% of Brits spending more time planning a holiday, than their time away. That's where we come in. At Porter we provide a hyper-personalised travel experience, helping you discover great places to stay in minutes.
Contact info
United Kingdom
- hi@portertravel.co.uk
- portertravel.co.uk
1.7
Bad
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good service!
A really useful tool, with brilliant customer service. I signed up and then within a few hours got a phone call from the owner asking if I had any questions or anything he could help with. I even found some pricing was better than other booking sites.
March 29, 2022
Unprompted review
Easy to use hotel booking platform
Really easy to use platform and I was able to find a hotel that fit what I was looking for. The website delivers results tailored to your preferences and trip purpose.
March 24, 2022
Unprompted review
Smooth booking experience and the hotel…
Smooth booking experience and the hotel was fab ✌🏻
March 23, 2022
Unprompted review
Hassle free hotel searching
Helped me find a great hotel for an upcoming trip to Spain without spending hours searching. Would recommend.
March 23, 2022
Unprompted review
Fast, easy and cheaper than elsewhere!
Great recommendations based on your personal choice and prices are cheaper than booking.com! Will definitely be using more going forward!
March 23, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.