Portfolio Payroll Canada Reviews 

239
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, patient, and caring staff for providing exceptional guidance, keeping them fully updated, and making the entire recruitment journey smooth, structured, and stress-free. Consumers note that communication is consistently prompt, clear, and encouraging, ensuring that candidates feel well-prepared, confident, and supported before every single interview. People also highlight the efficient service and outstanding support received from the team, emphasizing that the consultants truly understand individual requirements and deliver wonderful results. Reviewers appreciate the dedication and personalized approach, noting that the agency genuinely invests in their success and connects them with fantastic career opportunities.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their outstanding professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting patient, helpful, and highly... See more

Service

Customers consistently note positive experiences with service, expressing immense appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting smooth and professional recruitment... See more

Response time

Customers expressed great satisfaction with the prompt response time, highlighting how representatives got... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m so glad I got in contact with Payroll Portfolio. Honestly, they are high level professionals. In my case my recruitment consultant is Reem Habiballa. She is amazing. Being totally interested to... See more

Company replied

Rated 5 out of 5 stars

Working with Nicolette has genuinely been one of the best recruiting experiences I’ve ever had. From day one, she was intentional, supportive, and incredibly knowledgeable about the role and industr... See more

Company replied

Rated 5 out of 5 stars

Charlene was genuinely one of the best parts of my job transition. From the very beginning, she treated me with so much respect and support that I felt confident through every step. She always kep... See more

Company replied

Rated 5 out of 5 stars

Aisosa is one of the recruiters at Portfolio. She did a good job at making the job position sound exciting and made me feel like she wanted me to get the job. She gave me tips and advice before going... See more

Company replied


Company details

  1. #1 of 2 best companies in Recruitment Service
  2. #1 of 1 best companies in Recruiter
  3. #1 of 1 best companies in Talent Agency
  4. #1 of 1 best companies in Temp Agency

Written by the company

Portfolio Payroll Canada is the market-leading recruitment consultancy specializing in the recruitment of Payroll professionals at all levels of the market across Canada.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(239)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Supportive and Encouraging Hiring Experience

My experience throughout the recruitment process was excellent from start to finish.The communication was clear, timely, and very professional, which made the entire process smooth and stress-free.

Tyesha was incredibly supportive and helpful throughout each stage. She provided clear guidance, followed up regularly, and was always available to answer any questions I had. Her professionalism and encouragement made a significant difference in my experience.

Overall, the process was well-organized and efficient, and it gave me a very positive impression of the team and organization. I truly appreciate the opportunity.

March 26, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you. We are so pleased to hear you found the process was smooth. We appreciate your feedback :)

Rated 5 out of 5 stars

Tyesha is amazing!

Tyesha is an absolute amazing person to work with! She really invests her time in you and helping you out with finding the best job. Within 2 weeks was able to get me an interview and a job. I will definitely be contacting them in the future!

March 20, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Amazing! Thank you for your review. We wish you all the best in your new role :)

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Aisosa during my job search. From the moment we connected, she took the time to really understand what I was looking for—not just in terms of the role, but also the type of company culture and alignment that mattered to me. Within just two weeks, she connected me with a sales opportunity that turned out to be the perfect fit.

Throughout the process, Aisosa asked thoughtful and insightful questions that expanded my perspective on what to consider when evaluating potential roles. Her guidance helped me think more strategically about my career choices.

She also provided excellent interview preparation, which made a huge difference. I went into the interviews feeling confident, well-prepared, and much more at ease during what is usually a stressful process.

I’m incredibly grateful for her support and highly recommend working with Aisosa if you’re looking for someone who genuinely listens, provides valuable insight, and moves quickly to help you find the right opportunity.

February 20, 2026
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

We love to hear this! Thank you for sharing. We are so pleased to hear how supported you felt by Aisosa :)

Rated 5 out of 5 stars

Payroll Portfolio was excellent to work…

Payroll Portfolio was excellent to work with. More specifically my contact Aisosa, after applying to a role a couple months ago she got in contact with me as soon as a slot opened up and at every step of the process she was thorough, detailed and very informative. Everything worked out, she was able to secure a placement and I have a new job that I am beyond excited about! Thanks so much Aisosa and Payroll Portfolio for the top notch service!
Toren

February 24, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Amazing! Big well done on securing your new role :)

Rated 5 out of 5 stars

A Benchmark for Professional Recruiting

My experience as a candidate with BrightHR was exceptionally well managed by Aisosa Belele, my recruitment partner throughout the long (3 month) process. Aisosa demonstrated an impressive level of care, professionalism, and attention to detail while guiding me through every stage of the interview journey. She managed each step of the process thoughtfully, ensuring I had the context, preparation, and insights needed to succeed.

She not only provided all the relevant information but also took the time to meet with me personally, sharing valuable perspective about the role, the team, and the broader organization.

Having worked with many recruiters over the years, Aisosa stands out as a benchmark for how the recruitment process should be handled. She is professional, highly detail-oriented, and genuinely compassionate in her approach.

Her representation of the BrightHR brand immediately gave me confidence that I was making the right decision in pursuing the opportunity.

March 6, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for your review. We are so pleased Aisosa was there with you every step of the way and supported you! All the best.

Rated 5 out of 5 stars

Aisosa Belele: The Gold Standard in Recruitment

I had an exceptional experience working with Aisosa throughout my recruitment process. From start to finish, she was proactive, transparent, and genuinely invested in my success.
What truly stood out was the level of preparation and care she provided. She scheduled a dedicated practice session before my final interview, shared detailed materials, and gave clear, actionable guidance that helped me walk in confident and prepared. Her insights into the company and interview expectations made a real difference in how I positioned myself.
I’m almost certain I wouldn’t have landed this role without her support, and I’m incredibly grateful that I reached out.
If you’re looking for a recruiter who truly partners with you and goes above and beyond, Aisosa is exactly that.

January 29, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for your review and recommendation :) We will be sure to share this glowing review with Aisosa and the team!

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Charlene. She was incredibly friendly, informative, and supportive throughout the entire recruitment process. From our first conversation, she made me feel completely at ease and took the time to ensure I felt confident and well-prepared for each stage of the interview process.

Charlene provided clear guidance, valuable insights, and consistent communication, which made everything feel smooth and manageable. Her encouragement and professionalism truly helped calm my nerves and boosted my confidence. She was always approachable and genuinely invested in my success.

Thanks to her support and expertise, I successfully secured a new role. I’m very grateful for her help and truly appreciate the positive experience she created throughout the process.

February 20, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

We love to hear this! Congratulations on the new role :)

Rated 5 out of 5 stars

Tyesha Dwyer-Dawkins: Speed, Skill, and Real Results

Working with Tyesha Dwyer-Dawkins has been an absolute game-changer. As a highly skilled recruitment consultant at Portfolio Payroll Canada, she stands out for her exceptional professionalism and lightning-fast responsiveness.
From the moment she reached out, Tyesha thoroughly reviewed my resume, quickly understood exactly what I was looking for, and matched me with the perfect opportunity. Her communication with both candidates and clients is prompt, clear, and solution-oriented—she doesn’t just respond quickly; she delivers real results right away.
Thanks to her expertise, dedication, and genuine care, the entire process felt smooth and stress-free. She truly goes above and beyond to make things happen efficiently and effectively.
If you're in payroll and need a recruiter who combines speed, deep market knowledge, and outstanding client service, Tyesha is the one to work with. Highly recommend—thank you, Tyesha, for making this opportunity a reality!

February 4, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

This is amazing! We are so pleased you had the chance to work with Tyesha. Thank you for sharing :)

Rated 1 out of 5 stars

It's been 4 months since my last call…

It's been 4 months since my last call with a recruiter. He only called to ask where I live for a position, that he would check for more options and give me a call back.
Since I decided to look for help and assistance from Portifolio, I am having disappointment. I saw and applied for lots of good opportunity in its website, yet nothing. I have been ghosted multiple times.

February 2, 2026
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for sharing your feedback. I'm truly sorry to hear about your experience – this isn't the level of service we aim to provide, and I completely understand your frustration.

I'd like to look into this to find out what's happened and work toward a resolution. If you feel comfortable, please can you email me directly at sam.johnson@theportfoliogroup.co.uk with some additional details? Your name, and the recruiter's name if you remember it, the approximate date of your last call, and a few examples of positions you applied for would be really helpful.

Again, I sincerely apologize for this experience.

Warm regards,
Sam - Senior Marketing Manager

Rated 5 out of 5 stars

Couldn’t Have Asked for Better Support

I’m truly grateful for my experience with Portfolio Payroll Canada. I had been searching for the right opportunity since 2nd quarter of 2024, and through all that time, the team never gave up on me. They were patient, encouraging, and genuinely cared about finding something that was the right fit for me.
I especially want to thank Joe Middleton and Elijah Manning, they were absolutely wonderful to work with. From our very first conversations, they took the time to really understand what I was looking for, my strengths, and my career goals. I never once felt rushed or pushed into roles that didn’t align with my needs. Instead, they consistently brought forward thoughtful opportunities and checked in regularly, which made a long job search feel far less overwhelming.
Because of their dedication and persistence, we eventually landed on an opportunity that aligned perfectly with what I was hoping for, both professionally and personally. It honestly felt like a partnership rather than just a recruitment process.
Thank you to Joe, Elijah, and the entire Portfolio Payroll team for your support, effort, and care throughout my journey. I couldn’t have asked for a better experience and would highly recommend Portfolio Payroll Canada to anyone looking for a team that truly has your best interests at heart.

June 28, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

We love this, thank you for your review and recommendation! We are so pleased we are able to successfully help and to hear of your positive experience :)

Rated 5 out of 5 stars

Excellent recruitment experience

Charlene Nieves was great from the start of the recruitment process to the finish. She was very professional, followed up regularly, and ensured the entire hiring process was smooth and well organized. I felt supported and informed every step of the way.
Highly recommend Portfolio Payroll Services based on this experience.

November 25, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for your kind review :)

Rated 5 out of 5 stars

Grateful for an Amazing Recruitment Experience!

I had an outstanding experience with Aisosa Belele and Portfolio Payroll Canada. From the very first interaction, Aisosa showed exceptional professionalism and dedication. She took the time to guide me through every step of the process, reviewed all my materials, and ensured I was fully prepared for success.
Unlike other recruiters I’ve worked with, Aisosa truly cares about matching candidates with companies that value people and invest in their growth. Thanks to her, I joined Peninsula Canada, a company with a fantastic culture and leadership team that supports its employees. This was a refreshing change from other firms where poor leadership and lengthy interview processes wasted time and energy.
If you’re looking for a recruiter who goes above and beyond and delivers results, Aisosa is the best in the industry. Highly recommended!

December 5, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Wow, we love to hear these stories! Thank you for sharing.

Rated 5 out of 5 stars

Professional Recruitment- Highly Recommend

Nicolette Witherspoon was the Portfolio representative that seamlessly guided me through the hiring process. She was fantastic in communicating the steps and following up, along with answering all of my questions. I appreciated how she was genuinely excited for me and what my new career choice means for me and my family.

November 17, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for your review! We are so pleased you had the chance to work with Nicolette :)

Rated 5 out of 5 stars

Very Helpful and Encouraging Experience

My experience with Reem has been truly wonderful. She always kept me updated, guided me whenever I needed help, and made sure I felt supported throughout the whole process. Her professionalism and dedication really stand out. I would definitely recommend working with her.

December 15, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you. We are so pleased you had the chance to work with Reem :)

Rated 5 out of 5 stars

Excellent experience!

Maggie had excellent communication and I had a great candidate experience with her. I can’t recommend her enough!

December 12, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for sharing your experience :)

Rated 5 out of 5 stars

Wonderful Experience!!

An amazing experience thanks to these fine folks, particularly Nicolette! She was so incredibly helpful every step of the way as I navigated through the hiring process of a job I was pursuing for quite some time. She was so diligent in making sure I did everything that I could to help my chances. She had such wonderful advice and was incredibly supportive every step of the way! I haven't heard if I have gotten the job or not yet, but I didn't want that to be a factor in writing this review. She went above and beyond in helping me, so even if I don't get it, I know its not anything she did or didn't do. Thank you so much Nicolette for your dedication and incredible efforts!

December 11, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

This is amazing to hear, we are thrilled you had the chance to work with Nicolette.

Rated 5 out of 5 stars

Working with Nicolette has been Amazing

Working with Nicolette has genuinely been one of the best recruiting experiences I’ve ever had. From day one, she was intentional, supportive, and incredibly knowledgeable about the role and industry. She didn’t just guide me through a hiring process she walked with me through a full journey.

She took the time to understand my background, my strengths, and where I wanted to grow. Every step felt clear and structured because she communicated proactively, prepared me thoroughly, and made sure I always knew what was coming next. Even during moments where things felt uncertain, she kept me grounded and confident. Any candidate would be lucky to work with someone as dedicated and skilled as her.

December 11, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

We are beyond thrilled to hear this feedback! Thank you for sharing.

Rated 5 out of 5 stars

Reliable

My experience with Portfolio has been nothing but great. Aisosa was the recruitment partner for me. She always did what she said she would and when she said she would. Super reliable and helpful. It really seemed like she owned the whole process, and I could see the pride she has for her role. Thank you for the easy communication!

November 20, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you. We are glad to hear the process was smooth :)

Rated 5 out of 5 stars

Thanks to Felix Beo ​​​​

I had overall great experience with Portfolio Payroll Canada. Felix Beo was the Recruitment Consultant who helped me look for the suitable job in payroll. He provided all the help that I needed for my interview and job search.

November 28, 2025
Unprompted review
Portfolio Payroll Canada logo

Reply from Portfolio Payroll Canada

Thank you for your review. We hope the interview went well!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look