Portland Self Storage Reviews 10

TrustScore 3 out of 5

3.1

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Company details

  1. Self-Storage Facility

Written by the company

Portland Self storage is prominently located in Handsworth, Sheffield, just next to ASDA. All of our containers are new for 2024 and perfect for short or long terms storage. The Self-Storage site is in a separate secure, fenced and gated compound located within Portland Business Park. We are open 365 days a year and have 24hr CCTV.


Contact info

3.1

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shame on Ryan and Dave

Requested a price but the person on the phone was more interested in slating another local company. Apparently he was also a conflict resolution specialist??? We agreed a meet up with his colleague Dave at first 9am then later 9.15am to view the site and specific container the following day. I turned up on time but Dave never did. I called them and they decided that because I had not answered the phone at a certain time that I would not be a good customer!!!! Plus he lied about another company. I reported his statement to the other company and they said obviously we are doing something right if a competitor is talking about them.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Reserved 2 storage containers through…

Reserved 2 storage containers through this company and they were really helpful and friendly talking me through the process which I have never done before.. showed me around the site and how to open and close the containers and how to access the gate to get in and out which was by a simple app you download with your own password so only you can access the site.. very helpful team would definitely recommend

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Safe hands

Warm welcome, helpful advice. Efficient and helpful, without being pushy. Accommodating and friendly. Genuine.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Absolutely fantastic service from Portlands self storage in Sheffield! As a first timer using self storage for an house move, I had so many questions and Ryan and the team helped with all my questions, Nothing was too much trouble and couldn't have asked for a better booking experience. The yard is clean, secure and easily accessible, and the staff onsite showed me how to enter the yard safely and securely. The units themself a very good quality with airflow throughout.

I’m very grateful to the whole team for the warm welcome, individual approach and expert advice and support. Great location. Excellent customer service. Will definitely use again.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

1st class service

Portland Self Storage have been excellent from start to finish. The staff are so friendly and accommodating, the storage containers are super clean, secure and always easy access. Will definitely recommend to friends and family! ⭐️⭐️⭐️⭐️⭐️

May 11, 2024
Portland Self Storage logo

Reply from Portland Self Storage

Hi Laura, lovely to meet you and your family. Your children were so polite and chatty. Enjoy your storage container! Thank you

Rated 5 out of 5 stars

Good clean containers and good location

My container is clean and the site is very easy to access. It’s located just next to aldi/asda in handsworth so it’s very handy to get to. I’d highly recommend.

April 2, 2024
Portland Self Storage logo

Reply from Portland Self Storage

Hi Brian, thanks for leaving a great review. See you next time you are down on site.

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