PORTMANTOS Reviews 

185
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I purchased a TravelPro suitcase from Amazon. I didn't realize that the order was shipped by Amazon Prime, however the seller was Portmantos. The suitcase was delivered to me, but I did not even open... See more

Rated 1 out of 5 stars

I ordered Travel Pro luggage on Amazon from Portmantos. There was no disclosure that returns were different than normal Amazon returns. The luggage arrived and we used one time. The handle malfunct... See more

Company replied

Rated 5 out of 5 stars

Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very... See more

Company replied

Rated 5 out of 5 stars

I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.


Contact info

3.2

Average

TrustScore 3 out of 5

185 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(185)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

A good mistake

I did not realize this was an online business and ended up visiting the warehouse/showroom. Thanks e receptionist who greeted me was extremely professional and helpful. Another staff person also helped and I was able to make a purchase that I am most pleased with. I would do business with this company again.

August 5, 2021
Rated 5 out of 5 stars

Found a go to for luggage!

After searching for a TravelPro rolling duffle with a drop bottom we came across The Portmatos web site and we very surprised at their selection and pricing!
We found the exact bag we were looking for and at a great price!
The bag arrived in a short period of time and it was a flawless transaction from start to finish.
Thank you!

July 22, 2021
Rated 4 out of 5 stars

I ordered a Tumi Just-in-case Tote bag

I ordered a Tumi Just-in-case Tote bag. Portmantos had the best price and it provided free 3-day fast shipping. However, it was shipped in a box too small that the tote arrived very wrinkled. I had the same bag bought elsewhere and it is not wrinkled at all. I suggest Portmantos be more careful with their packaging.

April 17, 2021
Rated 5 out of 5 stars

Quick shipping

Quick shipping, Item was received in perfect condition (brand new with all plastic and ... on it.
I got tracking within two days.
I ordered a Zero Halliburton carry-on luggage.

April 14, 2021
Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and good quality packaging.

March 24, 2021
PORTMANTOS logo

Reply from PORTMANTOS

Thank you for sharing your experience.
-Portmantos Concierge

Rated 5 out of 5 stars

Great place to shop for luggage

Was able to find the luggage pieces in the color my daughter wanted and at the price I liked. Only other place I found the pieces in that specific color was the actual luggage manufacturer who offered no great deals.

March 7, 2021
PORTMANTOS logo

Reply from PORTMANTOS

You are a savvy shopper! thanks for trusting us with your purchase.
-Portmantos concierge

Rated 5 out of 5 stars

Ordered a suitcase on Tuesday and it…

Ordered a suitcase on Tuesday and it was in Florida in time for my flight on Friday with free ground shipping.

February 23, 2021
PORTMANTOS logo

Reply from PORTMANTOS

We are so glad to hear you received your purchase on time. We work diligently to get all orders out the day of your order! Safe Travels.
-Portmantos Concierge

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery! I love my luggage and the price was lower than same piece elsewhere. Customer service was professional and fast and accurate. Highly recommend and I will be back for other luggage needs.

February 23, 2021
PORTMANTOS logo

Reply from PORTMANTOS

We appreciate you taking time out of your day to write a review. It is wonderful to hear that our customers were satisfied with their purchase.
-Portmantos Concierge

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