I purchased a TravelPro suitcase from Amazon. I didn't realize that the order was shipped by Amazon Prime, however the seller was Portmantos. The suitcase was delivered to me, but I did not even open... See more
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I ordered Travel Pro luggage on Amazon from Portmantos. There was no disclosure that returns were different than normal Amazon returns. The luggage arrived and we used one time. The handle malfunct... See more
Company replied
Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very... See more
Company replied
I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across... See more
Company replied
Company details
Information provided by various external sources
Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
Contact info
260 liberty st, 08840, metuchen, United States
- 2122066999
- info@portmantos.com
- portmantos.com
3.2
Average
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
seamless experience save and except no…
seamless experience save and except no shipping or tracking information was received.
March 29, 2019
Unprompted review
Reply from PORTMANTOS
We apologize for any inconvenience this may have caused you. Tracking is sent out once the order is marked shipped. We thank you for your informative review and will be looking into the tracking information to ensure that all orders receive this information correctly going forward.
Thank you
Portmantos Concierge
Ordered tumi luggage
Ordered tumi luggage.
Prompt delivery
Great value!
March 12, 2019
Unprompted review
Reply from PORTMANTOS
Thank you for choosing Portmantos and leaving a lovely review.
-Portmantos Concierge
Great
Great! I got a shipping notification and recurved my product within the appropriate time.
March 4, 2019
Unprompted review
Reply from PORTMANTOS
Thank you for your review. We are happy to hear you had a wonderful experience.
-Portmantos Concierge
great vendor
I was very happy with my purchase from Portmantos. Checkout was easy, shipping was fast. Website was easy to use. All around a good experience. I'd shop here again.
March 1, 2019
Unprompted review
Reply from PORTMANTOS
Glad to hear you are happy with your purchase.
Thank you for shopping at Portmantos.
-portmantos concierge
They do not keep their inventory…
They do not keep their inventory updated on their site and only noticed the item I ordered was no longer available several days after I purchased.
March 1, 2019
Unprompted review
Reply from PORTMANTOS
We apologize for the inconvenience this may have caused you. If we see that an item was out of stock after purchase we try our best to locate another one which is why there was a delay in letting you know. If there is anything we can help you with please reach out to info@portmantos.com.
-Portmantos Concierge
Excellent!
Excellent selection of merchandise to choose from, rapid shipping, great customer service, quality item!
February 28, 2019
Unprompted review
Reply from PORTMANTOS
We greatly appreciate your time and review! Thanks for shopping at portmantos.
-Portmantos concierge
Boys' backpack
The backpack that I ordered for my young son is very fun and cute, and it looks like it will last.
February 26, 2019
Unprompted review
Reply from PORTMANTOS
Skip hop is an excellent choice! We are happy to provide you with a luxurious shopping experience.
-Portmantos concierge
This transaction was flawless
This transaction was flawless. Easy to place my order and my item was received in just a few days. My item was just as described and of very good quality. Couldn't ask for a better experience!
February 26, 2019
Unprompted review
Reply from PORTMANTOS
We are happy to provide you with a flawless experience! Thank you for your review.
-Portmantos Concierge
Great merch!
This was my first time to purchase an item from Portmantos. I found the site to be very easy to shop & the check out went well.
February 26, 2019
Unprompted review
Reply from PORTMANTOS
Thank you for your fantastic review. We are so happy you had a wonderful shopping experience.
-Portmantos Concierge
Love the products
Love the products, and the the quality is awesome! Fast delivery as well! Definitely recommend Portmantos!
February 26, 2019
Unprompted review
Reply from PORTMANTOS
Proud to call you our customer! Thank you for the lovely review.
-Portmantos Concierge
Received wrong item.
February 25, 2019
Unprompted review
Reply from PORTMANTOS
We apologize for any inconvenience this may have caused you. Please reach out to info@portmantos.com if this has not yet been resolved.
Portmantos Concierge
Great product (which I couldn’t find anywhere else)
Great product (which I couldn’t find anywhere else), no tax, speedy delivery, who can ask for more?
February 23, 2019
Unprompted review
Reply from PORTMANTOS
we are thrilled you were able to find exactly what you needed!
-Portmantos Concierge
Fantastic experience
Fantastic experience. Quick shipping. Good pricing.
February 10, 2019
Unprompted review
Reply from PORTMANTOS
Our goal for 2019 is CUSTOMER SATISFACTION! Thank you for letting us know you were satisfied.
-Portmantos Concierge
it is an great wallet.
February 9, 2019
Unprompted review
Reply from PORTMANTOS
Enjoy your wallet. We thank you for your review.
-Portmantos Concierge
Fast shipping and super fast response.
February 8, 2019
Unprompted review
Reply from PORTMANTOS
Thank you for choosing Portmantos!
-Portmantos Concierge
I’m glad my friend who has a older…
I’m glad my friend who has a older version of GEGO told me about this. Was able to keep up with my luggage 🧳 on my recent cruise. It’s comforting to always know where my luggage is.
I highly recommend GEGO!
February 8, 2019
Unprompted review
Reply from PORTMANTOS
That is wonderful to hear your tracking device worked exactly the way you needed.
-Portmantos Concierge
Great Product and Customer Service!
The wallet that I ordered was of excellent quality and the shipping was very fast.
February 5, 2019
Unprompted review
Reply from PORTMANTOS
We are glad to hear your were satisfied with your shopping experience.
-Portmantos concierge
After my purchased was confirmed I was…
After my purchased was confirmed I was sent an email telling me the product was damaged and that it was the only one left. They said they would credit my account which has not been done yet.
January 28, 2019
Unprompted review
Reply from PORTMANTOS
Thank you for letting us know. Our concierge service will contact you.
Super fast shipping
Super fast shipping. Very accurate description of products.
January 11, 2019
Unprompted review
Reply from PORTMANTOS
Thank you for taking the time to review our efforts. We hope to provide another great shopping experience in the future.
-Portmantos concierge
Love my wallet
January 10, 2019
Unprompted review
Reply from PORTMANTOS
Enjoy! We hope you have a prosperous 2019!
-Portmantos Concierge
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