PortraitGift.com Reviews 

635
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 455 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the incredible quality of the portraits, noting that the final canvas pictures and digital copies are beautifully detailed and look like real paintings. People love the smooth ordering process, which allows them to easily preview everything and make quick adjustments until the artwork is completely right. Some reviewers were not happy with technical glitches during the ordering process, mentioning that previews failed to generate or emails bounced back. A few other people also felt that certain digital files or prints were difficult to use because of sizing issues or cropped details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning artwork, realistic... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the realistic edits and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to navigate,... See more

Order

Users describe positive interactions with order, highlighting a smooth website experience and fast delivery.... See more

Service

Consumers find service to be a delight, expressing great appreciation for the wonderful job and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received the digital copy I purchased and approved, but I didn’t realize her face looked like she had a stroke! I requested that her face be changed to reflect her beautiful smile and without ques... See more

Rated 5 out of 5 stars

Great finish product with excellent communications throughout. Multiple emailed chances to review progress along the way and make any changes if need be. I wasn't sure because I first saw this ad on F... See more

Rated 5 out of 5 stars

I loved the portrait we received but I especially appreciated customer service. The mail carrier at one of the transfer locations said the box was empty amd there was nothing to deliver. Well portra... See more

Rated 5 out of 5 stars

Well with a lot of things on internet I wasn't sure, however the result and process was very smooth. The portrait is great. I did one of my wife and I roughly around the time we got engaged and it tur... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(635)

457 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Digital Photography

We received the digital copy I purchased and approved, but I didn’t realize her face looked like she had a stroke! I requested that her face be changed to reflect her beautiful smile and without question Portrait Gifts corrected the image and sent another digital photo for No Charge! This company is awesome and they are truly amazing. Thank you Alexandra and your support team!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Working with the team ar PortraitGift…

Working with the team ar PortraitGift has been extremely positive. Through multiple edit requests on our portrait, every attention to detail has been followed to the letter of my instructions. Each and every communication has been responded to very promptly. Good folks... great service!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience👌

I am very happy and fully satisfied with the results of my portraits. The quality of work is exceptionally brilliant and classic. I find this a masterpiece. Their customer service team are professionals and possess excellent follow through. Highly recommended!

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Both photos have obviously had the head…

Both photos have obviously had the head attached, my late wife’s head is larger than should be and they both look crap. It is hard to look at the pics when they have writing over them and you can only see the obvious mistakes after payment.
G.D.Withey

June 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look