Poseidon Hair Reviews 202

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, noting how they effectively enhance hair texture and volume without drying out the scalp. Many appreciate the helpful video tutorials and the overall ease of use, leading to excellent styling results. The delivery service is frequently highlighted as fast and efficient, with many consumers receiving their orders in just a few days. However, some customers experienced issues with their orders, including damaged products upon arrival or significant delays in delivery. A few people also mentioned issues with order fulfillment or challenges with the refund process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness. Customers consistently praise the... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the products' ease... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick delivery, receiving orders... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly could not recommend this product enough! I have used so many clays, powders and hairsprays over the years and I’ve finally found the perfect products with Poseidon! I’ve been using Poseidons... See more

Company replied

Rated 5 out of 5 stars

I love Poseidon Hair products. Gavin used to cut my hair and he’s a great lad who genuinely knows his stuff. The products are top quality I’m a big fan of the moulding clay in particular. It’s always... See more

Company replied

Rated 5 out of 5 stars

I ordered a set with the clay and the sea salt spray. The spray came open and leaking! They promptly sent a replacement though. Then that replacement was marked as damaged.. so they sent another re... See more

Company replied

Rated 5 out of 5 stars

The sea salt spray has done wonders for me - when i first tried the middle part style I asked Gavin for advice and he was super helpful and quick to respond. I recently discovered his YouTube videos... See more

Company replied


Company details

Written by the company

Great hair products + simple styling tutorials. Sea Salt Spray, Grooming Clay, Texture Powder and indulge in Argan Oil Shampoo & Conditioner.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quality hair styling products

We are London Barbers based in Sanremo Italy and reached out to the owner of Poseidon when looking for styling products for our new salon.

After sampling the product range it was no brainer… Professional styling products that enhance your hair style and most importantly are products that last and keep your hair looking on point all day.

Great packaging! The sent of each product are perfectly balanced - refreshing and not overpowering.

Poseidon has been really well received by our clients and Michele and I are so glad we chose these products. As the grange of products grow we are excited to expand our products to our clients!

Thanks guys and keeping doing what you so best 🤘🏽

April 6, 2026
Unprompted review
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Reply from Poseidon Hair

Thanks guys!! Pleasure working with ye 😆

Rated 1 out of 5 stars

Horrible refund and delivery

i ordered from poseidon but then 3 days later than what they said it would arrive it said my package was broken and it would be sent back but now im here almost a month later and they havent given me my refund this is so absurd since the tracking definetely has updated to them

March 26, 2026
Unprompted review
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Reply from Poseidon Hair

Hi Valiant,

I’ve just checked this for you and your refund was reprocessed today.

I’m really sorry about the whole situation, I completely get how frustrating that must have been waiting this long.

If you’d like, I can send out a replacement free of charge to make up for it. Just drop me an email at gavin@poseidonhair.com and I’ll sort it straight away.

Apologies again.

Gavin

Rated 5 out of 5 stars

The sea salt spray has no competition

The sea salt spray is head and shoulders above other competing products. Its creates curls and looks that others simply cannot, whatever the makers have done here is unique and worth it. Delivery service was prompt with great informative notifications throughout the process. The products presentation was top notch. Overall a great product and experience

March 2, 2026
Unprompted review
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Reply from Poseidon Hair

Thanks so much Daniel I appreciate the kind words!! Delighted you love the spray.

Rated 5 out of 5 stars

Styled my stubborn thin straight hair with ease… Can’t say enough good things about this brand.

I have the most thin straight hair and I’ve tried so many brands to keep my hair styled but they can never hold my hair in place for more than a few hours, let alone anytime I walk out into the wind. Poseidon products HOLD your hair in place however you please all day long… and bonus, they don’t give you that “greasey” look that some other companies that don’t preform as well do. Can’t vouch enough for this brand, clean ingredients, better quality, better hair with Poseidon.

March 12, 2026
Unprompted review
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Reply from Poseidon Hair

Ay thanks Kale really appreciate the review!

Rated 5 out of 5 stars

Its is so good and customer service is amazing

Its is so good. And u get so so so much for so little Money. Really worth trying. Im just shocked How much i got for so little Money 10/10. In this smell as amazing. But my first Package got lost. But the costumer service is amazing it took under a day to get it resendt and took like under 5 days to come after that. I will recommend is product. To anyone who wants good hair

March 4, 2026
Unprompted review
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Reply from Poseidon Hair

Thanks Jakob really appreciate it!

Rated 5 out of 5 stars

1 month and still haven't received my order (EDIT: All been solved now))

EDIT:
After my order didn’t arrive for over a month, Gavin personally stepped in to resolve the issue. He refunded my order and also sent a replacement, which did arrive. I really appreciate how he handled the situation and made sure everything was sorted out.

As for the products, I have nothing bad to say — they work exactly as they should and smell amazing. Great customer service and great products!

February 27, 2026
Unprompted review
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Reply from Poseidon Hair

Hi Martin,

I am horrified to hear about your experience, you are right this is an isolated incident for us, however I am so sorry.

I have refunded your order and duplicated it, so hopefully everything arrives twice and you can gift some to friends or family.

Unfortunately, the nature of our business means mistakes do happen with shipping, but I hope this makes up for it.

I apologise again, I've also sent you an email if you'd like to speak directly.

Gavin

Rated 5 out of 5 stars

Delivery address incorrect

Update: I am sorry gavin it was Correos fault they put the address wrong they put 0318 but they had to put 33 so

February 5, 2026
Unprompted review
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Reply from Poseidon Hair

Hi Adrian,

I have seen your emails and customer service will be back to you tomorrow. I don't appreciate your one star review, it is impossible that I could put your address in wrong as you imputed the address, not me.

Gavin

Rated 5 out of 5 stars

I love Poseidon Hair products

I love Poseidon Hair products. Gavin used to cut my hair and he’s a great lad who genuinely knows his stuff. The products are top quality I’m a big fan of the moulding clay in particular. It’s always a great experience, from the customer service right through to actually using the products. The video guides are super helpful, and Gavin is always open to 1 to 1 help when it comes to styling and getting the best out of his products. Highly recommend.

February 4, 2026
Unprompted review
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Reply from Poseidon Hair

Bro really appreciate it thanks so much!! Hope you're keeping well, hope to see you soon

Rated 5 out of 5 stars

Great product.

Very fast shipping to the US. Bought the set with clay and sea salt spray. Infinitely less harsh than typical gel and hair holds much more naturally, instead of a solid shiny brick on your head. Will use this for the foreseeable future.

January 20, 2026
Unprompted review
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Reply from Poseidon Hair

Thanjs Jack !

Rated 5 out of 5 stars

I’ve been buying from the guys at…

I’ve been buying from the guys at Poseidon for over 2 years. When it comes to value & quality they’re unbeatable.

Me, my two brothers and dad all use the products - no complaints!

January 19, 2026
Unprompted review
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Reply from Poseidon Hair

Cheers Calum!

Rated 5 out of 5 stars

Excellent products for someone with dry, flat lifeless hair who doesn’t really know how to style properly

First came across Gavin half way through last year, watched his textured fringe tutorial so many times throughout the rest of the year but the products I was using wasn’t great and also I really don’t know to style my hair as I never got into really caring about my hair and what haircut I get until last year.

Up until last year I always got the same dead haircut and styled it the same way. Also I used to shampoo my hair literally every single day and a lot of the time it was twice a day everyday, so as you can imagine my hair is dry, flat and lifeless.
But now I care about my hair and leaned that you should only shampoo at least twice a week I am improving my hair health, and I’ve been meaning to try poseidon for a while now.

I am glad to say that poseidon is fantastic, the delivery was super quick it arrived in just two days which was great. I love the coconut scent, and I’m much better at styling my hair now, still not great but I’m learning and having poseidon has made it much better and easier to style my hair I got the starter bundle and each product has been fantastic. So thanks a lot Gavin you’ve done a great job with these products keep up the great work mate I’m now a regular returning customer from this day forward 🫵🏻

January 17, 2026
Unprompted review
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Reply from Poseidon Hair

Hey James,

Wow what a lovely review mate that's absolutely made my day! I'm so happy to hear you're loving the products, if there's anything I can ever do, don't hesitate to reach out 🙌

Gavin

Rated 5 out of 5 stars

My experience was very good

My experience was very good, my order took 4 days which is very fast and everything came in good condition, it was good priced and the product itself is good and does not contain any harsh ingredients. If your thinking of giving this brand a chance I definitely recommend it!

January 7, 2026
Unprompted review
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Reply from Poseidon Hair

Thanks a million Leon really appreciate it!

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