The very first time we used this printer, the tape jammed and we couldn’t open the machine to unjam the tape. That is the reason for the 3 stars. We were going to send it back but one of our staff was finally able to open the machine and unjam the tape. To be honest, we haven’t used the printer since that first time, (our old printer decided to work again), so we don’t know if the printer is a good one or not.

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Product details
Brand: Star Micronics
All reviews
Easy to install great tech support
Easy to install. Great tech support
Was delivered ahead of schedule. Delivered WELL PACKAGED!
great items
A little quirky at times, but does what it needs to.
Great little printer. Fast speed.
Good Product, very reliable.
This is exactly what i need for my business. POS Guys helped me get the correct product vs me trying to figure it out on my own. This printer is great!
Don't know why but it takes a few seconds to print after sending over the receipt. Other than that it's perfect.
Still early in the purchase, however, great items and delivery.
works like a champ
So far so good
Great service
Great printer, hardly ever any issues. These printer will last for YEARS.
Not good at all
The unit is very light compared to our older Epson TM-20II and seems more adapted to wall mounting than counter top. Does not have foot pads on the bottom rear of the machine and sits on the plastic case. Software is also a bit cumbersome.
Quick printing and fairly easy set up with our Point of Sale
Wonderful service.
Great quality and product.
