Positive Debt Solutions Reviews 

261
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This company is terrible. Let me explain. They make it sound like you will get a loan to pay off all your debt and then you will pay them a monthly payment. WRONG!!! What they really do is have you st... See more

Rated 1 out of 5 stars

Very poor service David Holderness has been harassing me and send messages to antagonise me. He also referred my details to other providers with out my consent. This in my opinion has breached dat... See more

Company replied

Rated 3 out of 5 stars

Very polite service, but I didn't get the full information at the beginning, and I felt pressured into making a decision

Rated 5 out of 5 stars

My entire experience with Positive Debt Solutions has been superb. Stuart and Gary calmly and coherently talked me through every step of the process. Being in debt is stressful but they made everythin... See more

Company details

  1. Debt Relief Service

Information provided by various external sources

Tel - 0800 038 5809


Contact info

1.2

Bad

TrustScore 1 out of 5

261 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(261)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five star ***** amazing service, highly recommended

First class service and 5 star. ***** from the very beginning. Good communication and talking me through everything even through the covid 19 situation they have been an excellent help. Thank you so much

April 23, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Tony,

Thanks for the 5* review, glad we could help set up your trust deed, now that your debts are sorted it is one less thing to worry about in these hard times. Thanks

Rated 5 out of 5 stars

5 stars and a big mention to David!

Could not have asked for a better service from start to finish from David. He has went above and beyond to help me sort my issues at a very worrying time. I have delayed for so long as I was so embarrassed but David was so genuine and made me feel at ease. Would highly recommend.

April 23, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Kirsty,

Thank you for leaving a review, Glad you took action to get your debts sorted, the first step is always the hardest and then we step in and guide you throughout the entire process and answer any questions you have. David was happy to help and if you need anything please phone in. Thanks

Rated 5 out of 5 stars

Couldn't have been happier with the…

Couldn't have been happier with the excellent service provided from Positive Debt Solutions.

Would recommend.

April 23, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Amy,

Thank you for taking the time to leave a review, glad you were happy with the service provided and appreciate the recommendation. Take care.

Rated 5 out of 5 stars

Brilliant, Professional company and Staff.

Brilliant, professional service from beginning, point of contact .. right through till end. Amazing, dedicated staff, willing to help in a positive, enthusiastic, understanding anc approachable manner. Stick to guideline throughout and have made such a difference to myself, family and home life, financial situation.
I’m so glad iv used this company and would recommend fully to anyone who is in need of this type of service to get in touch. Thx Positive Debt solutions ✅🙏

April 23, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi,

Thanks for your great review, it means a lot to the team at PDS when we get reviews like yours.
Glad we could help you get your finances sorted and make a big difference in your life. If you need any further assistance please get in touch. Thanks

Rated 5 out of 5 stars

Excellent service and real…

Excellent service and real gentleman,thank you.

April 23, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi,

Thanks for taking the time to leave a review, great to hear you liked our service and were happy with the result.

Rated 5 out of 5 stars

One of the best company's iv dealt…

One of the best company's iv dealt with. They make me feel at easy and the gent I spoke to helped me make the right choice. Much appreciated!

April 23, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Daniel,

Thanks for your review, glad we could help. If you need anything please call us.

Rated 1 out of 5 stars

Very poor service

Very poor service
David Holderness has been harassing me and send messages to antagonise me.
He also referred my details to other providers with out my consent.
This in my opinion has breached data protection.
Stay away

April 23, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Bradley,

I'm sorry to hear about your experience, I believe someone has been in touch with you regarding the issues you have raised. We take these allegations very seriously and will investigate the matter and be in touch in due course.

We are normally known for our outstanding customer service and going above and beyond for our clients.

Kind Regards

Rated 5 out of 5 stars

A great friendly

A great friendly, fast and efficient service. From the first consultation an IVA proposal via an insolvency practice was wrapped up in just over 1 week.

April 2, 2020
Unprompted review
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Reply from Positive Debt Solutions

Thank you for your kind review, glad we could help you.

Rated 5 out of 5 stars

Thank you Stuart!!

Before I started talking to Stuart I seriously thought I'd be in a mess for a long time. But I'm nearly sorted and I'll be debt free in 5 years rather than 10.
Big thank you to Stuart, all the best!

March 30, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Craig,
Thanks for the review and I'm glad Stuart was able to help you.
It's amazing that we have been able to show you that there is light at the end of the tunnel and are always here if you need any further advice.

Rated 5 out of 5 stars

Excellent

Excellent. Very helpful and there when you need them. Fingers crossed now it all goes ahead.

March 28, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Sarah,
Thanks for taking the time to leave such a nice review everything with your case looks to be running fine and if you have questions just give us a call.

Rated 5 out of 5 stars

Amazing service !

Amazing service !! I would thoroughly recommend this company. Highly professional, helped me through the process showing sensitivity, explained the process and returned calls and emails promptly. I would like to thank Martin for his highly professional attitude and knowledge.

March 27, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi,
Thank you for taking the time to leave us a review and I'm delighted to hear that Martin showed good sensitivity and explained everything to you.
Please feel free to contact us for any further help you require or any assistance in regards to your case.

Rated 5 out of 5 stars

Great service very helpful and friendly…David church

Great service very helpful and friendly understanding David church kept me informed throughout and never made me feel like I had failed a genuine fellow and really helped at a time I wasn’t feeling to good about things

March 24, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Gavin,
That's great news that David kept you informed throughout as we pride ourselves on keeping customers informed and explain things in a clear and concise way.

Rated 5 out of 5 stars

I had a great experience with positive…

I had a great experience with positive debt solutions I would recommend them to everyone very professional and friendly service

March 23, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Lisa,
Thanks for taking the time to leave a review and it's great that you had a great experience and that's for passing your recommendation on for others to see.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, great choice of options, full help and advice.

March 23, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi,
Thanks for leaving a great review and we are delighted you are happy with the service you received.

Rated 5 out of 5 stars

What a relief!

To be honest, I wasn’t expecting to be so smooth like it was. Graeme was exceptionally helpful and guided me through the process with class and assurance making me feel at ease. I can’t recommend “Positive Debt Solutions” enough, great people! Thank you very much!!!

March 20, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Celso,
Thank you so much for the great review and we are delighted to have been able to help you.
I will let Graeme now how happy you were and if you need any further information feel free to get back in touch and we will be happy to help.

Rated 5 out of 5 stars

Very caring and efficient help

David helped and handled my situation with the utmost sensitivity. Nothing was too much trouble, and finally I feel a weight has been lifted because of the advice I received.

March 18, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Carol,
Thanks for the great review, David was delighted to be able to help and as said if you need anything else just to call in and he will be happy to help further.

Rated 5 out of 5 stars

Super helpful

Super helpful! I had Martin ring and he put me at ease straight away and gave me options and helped find the right solution for me. Rang me every step of the way to make sure I was happy with what they were putting forward.

March 18, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Samantha,
Thanks for taking the time to leave a review for Martin and glad he explained all the steps along the way as we pride ourselves on keeping our clients up to date on everything we are doing for them.

Rated 5 out of 5 stars

Great help when it comes to Debts

So far I can not fault the help and advice I have received from Positive Debt Solutions. My appointed contact Gary has gone above and beyond to help me in a very difficult time of financial hardship and I can’t thank them enough. Always happy to help, answer any questions and find the best solution tailored to individual needs.

March 18, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Ben,
Thanks for the great review Gary will be delighted to read it and if you need any further assistance feel free to get back in touch.

Rated 5 out of 5 stars

Very compassionate

Very compassionate, understanding,and professional, talked me through all I needed to know and I slept for the first time in weeks after speaking with Graeme. Would reccomend 100%.

March 18, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Christine,

I am glad that's everything is now sorted for you and will let Graeme know you are happy with everything.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, made everything so easy and has been a huge weight lifted. Made sure we understood everything we were told. Highyly recommend. Sorted an affordable payment each month woth ease.

March 13, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Glad we could help if you need anything else feel free to get back in touch.

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