We couldn't have asked for a better service or more support that we received from Positive Lending. Everyone we dealt with was so helpful and professional, but we must particularly thank Gillian for r... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Positive Lending
Written by the company
We are directly authorised by the Financial Conduct Authority and have won more than 25 industry awards in specialist finance.
Every year we arrange thousands of specialist loans for our customers, either directly or via 9000 mortgage brokers who recommend our services, so rest assured that you are in safe hands.
We can support with specialist lending solutions including:
- Bridging loans
- Second Charge Mortgages
- Residential Mortgages
- Buy to Let Mortgages
- Commercial Mortgages
- Development Finance
- Equity Release and RIO
We have an unrivaled and extensive panel of lenders giving us the power to search the whole of the market and help find the perfect solution for your financial needs.
Our exceptional team are dedicated to supporting clients in making their property dreams a reality.
Visit our websiteAll the best Specialist Lending Solutions
Written by the company

- Second Charge Mortgages
- With a whole of market product range, exclusive products, transparent fees and superb service, we’re Positive we can find you the best second charge mortgage outcome for your clients; discover more and meet the team
- Bridging Loans
- Our bridging experts promise you the best rates on the market, AIPs in 4 hours, a specialist valuer panel who are selected for speed, expert bridging solicitors and focussed underwriters. When it comes to bridging, Positive is the packager of choice.
- Specialist Residential and Buy to Let
- For customers struggling to secure mortgages on the high street, our expert Mortgage Desk are on hand to help. So if you have a specialist residential or buy to let case that’s difficult to place, take a look at how we can help you.
- Commercial Mortgages
- Our team of lending experts give you access to a wide range of specialist lenders and private funders. When it comes to commercial mortgages; we’ll make sure your clients get the best outcomes available.
- Development Finance
- We ensure that we meet your clients’ project needs and deliver high returns for their investments through competitive pricing and prompt delivery of funds.
- Equity Release & RIO
- We have a great range of products designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Contact info
Positive House, 1 GP Centre, Yeoman Road, BH24 3FF, Ringwood, United Kingdom
- 01202 850830
- operations@positivelending.co.uk
- positivelending.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional, helpful and prompt
Positive Lending is an excellent and professional organisation. The team explained the requirements and supported each stage, staying in touch and offering helpful advice. They were easily contacted, responsive, competent, clear and courteous. In my case timing was important, they tracked this closely while providing specific support and met the deadline.
Great company to deal with.
I can't thank the team enough at Positive Lending, regular updates and support throughout the process would 100% recommend these guys professional and always on hand to answer my many questions. an absolute pleasure to deal, would certainly use again.
From start to finish the service was…
From start to finish the service was excellent. Declan and Georgia were always upfront and proactive when communicating and even when Georgia was on annual leave for a week during my application, her colleague George stepped in and progress did not slip at all.
Georgia and Richard
Georgia and Richard were absolutely amazing. Not an easy case but they handled it with such professionalism and efficiency too. Really surprised how quick everything was completed. Really friendly and approachable to talk to. Thank you so much for all both your help. Will be in touch next time the mortgage is up for renewal.
Dealt with Brigita for a complex B2L…
Dealt with Brigita for a complex B2L case and she dealt with it in a professional manor.
After working with Positive Lending…
After working with Positive Lending over the last few weeks the service was amazing. A big thank you to Ellis and Suzanne who helped to make the process simple and quick :) I would highly recommend this company
Professional, Efficient Service
I cannot recommend Positive Lending enough, very professional service, they made everything easy and stress free, Declan was brilliant.
Truly “Positive Lending”
I have had nothing but a positive experience in using Positive Lending to support with the purchase of my new home. Celi has been proactive, responsive and has genuinely gone above and beyond to drive completion forward under difficult circumstances, and I will finally complete today. I would highly recommend this service. Worth every penny 😊
Was put in touch with Positive Lending…
Was put in touch with Positive Lending through my broker. I'm trying to obtain a mortgage to pay off equity release on a house I inherited. The process has been ongoing since june, with the debt mounting at £300 monthly. After chasing broker for a meeting he suggested I get in touch with Nick Shepard directly for answers.
Nick has since been in contact to explain why he has been unable to respond to my emails. Nick cannot deal with me directly, my broker did not advise of this, leading to a great deal if frustration on my part.
This review has been edited since first posting to reflect updated information I was not in possession of the first time.
Thank you Celi Digby and Ed Barnes in…
Thank you Celi Digby and Ed Barnes in connection to securing a re-mortgage with Together. You were amazing and helpful on a challenging application. Positive lending offer a great service with great staff
Recommend
Excellent, quick, friendly support - would highly recommend.
Both Georgia and Brad were absolutely…
Both Georgia and Brad were absolutely brilliant throughout, easy to understand, very friendly and made everything that little bit less stressful. Everything was explained perfectly. thank you so much guys.
Complex Bridge....No Problem!
quite a complex matter was dealt with diligently, efficiently and with a successful outcome by Alex in regards a bridging query. Communications were good and timely and my client was super happy with the service.
Alex is simply the best at specialist…
Alex is simply the best at specialist mortgage cases, whether that's Equity Release or Bridging he can just take over and make it all work. Always a pleasure to deal with, such a good option for whenever 'they don't quite fit'!
Top marks for Celi…..
As you can imagine going to a packager as a broker you already have a tricky case. My client was purchasing a shared ownership property on a new build development which is pretty vanilla but she had a chequered credit history so our choice of lenders was literally down to 1 provider. I dealt with Celi in the office from day one and she has been amazing from start to finish. Her communication and knowledge of the lender that we had to approach was second to none. Also my client had a lot of vulnerabilities that both the packager, Celi and the lender took on board with great care and attention. Whilst on my annual leave, it was great to receive a mortgage offer today and to say you have made my clients year is an understatement! It was definitely a call that had to make regardless of holiday or not. I cannot thank you enough in your help with this case 😍
Reassurance at a stressful time
At a stressful time, dealing with Alex was like a breath of fresh air and he certainly lives up to the company name of 'Positive Lending' as that's what our experience was.
We were advised Alex would call Thursday and he did. We were immediately advised it all sounded straightforward and if we sent ID he would call first thing to do the application and he did.
We had our decision in principle within hours and the whole process was made to feel so straightforward. Everything was clearly explained; there was never any 'chasing up'; there were no hidden fees and the fee we did pay was worth it just to have someone so friendly, helpful, efficient and reassuring to speak to.
Highly recommend - thank you!
Very professional
Thank you to Georgia and Alysha at Positive Lending! Your professionalism and excellent communication skills really helped me with my successful application. I am hugely grateful to you both. I shall definitely be recommending Positive Lending to friends and family.
Following a recommendation
Following a recommendation, we had the pleasure of working with James at Positive Lending.
James brought a wealth of experience to the table and was not only highly knowledgeable but also extremely helpful, all while providing exceptional customer service.
I highly recommend James and look forward to working with him again in the future.
New mortgage deal
A really good effort to get our new mortgage deal over the line. Aware from the start that the process takes time it was nice to get it over the line in at a good pace. Alot of tooing and throwing but a alround good experience. I would recommend using these guys. George worked hard to get everything done.
Our application was dealt with by Brad…
Our application was dealt with by Brad and then George - we couldn’t fault either of them. They kept us in the loop throughout the whole process and their support and advice were invaluable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
