POS Nation Reviews 

1,495
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Great system when it works, but no tech support whatsoever.... be ready to wait on hold for hours before talking to a live person. Today, I have been with tech no-support for over 5 hours & my store... See more

Rated 5 out of 5 stars

Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over an... See more

Company replied

Rated 5 out of 5 stars

The telephone got answered within a very short waiting period....with no commercials. Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and... See more

Company replied

Rated 5 out of 5 stars

Soorag Balasubraman was the first representative who actually answered my questions and resolved my issue about which printer would be best for our needs. He was patient and explained everything to m... See more

Company replied

Company details

  1. Eftpos Equipment Supplier
  2. Business to Business Service

Written by the company

POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support. We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,495)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I called in this morning with a issue…

I called in this morning with a issue and had the pleasure of speaking with Dave. I confirmed my info for my business and told him about the problem that I was having and he immediately fixed my issue promptly. I thought my problem would take a while to fix but he identified it and fixed it in less than 10 minutes. I appreciate his help and support!

February 10, 2025
Unprompted review
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Reply from POS Nation

We are glad to hear that you enjoyed your experience with Dave, and that he represented POS Nation well. We look forward to working with you again soon!

Rated 5 out of 5 stars

Great Experience

Arend in tech support was so incredibly helpful for me in a situation that was greatly affecting my business. Despite my obvious frustration, he stayed on the phone with me for multiple phone calls, and worked through my issue with my POS system until it was resolved. He was patient in working with me during business hours while I was having to help customers at the same time. Arend really problem solved an issue that needed a pretty firm understanding of how the system worked and multiple computers. This was a job well done. Thank you Arend!!!

February 7, 2025
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Reply from POS Nation

We are glad to hear that you enjoyed your experience with Arend, and that he represented POS Nation well. Thank you for leaving him such a ringing endorsement! We look forward to working with you again soon!

Rated 5 out of 5 stars

Comcash is STILL the best

We have been Comcash customers for nearly 20 years. When it came time to migrate to a cloud-based service we shopped every available option. We had been using Comcash Classic for POS and Square for credit card processing and after comparing all the hardware, software, and customer service at the competition, there was no question that we would remain loyal Comcash/POS Nation customers. No other company holds a candle to Comcash's service and affordability. Every migration issue I have had whether user error or program-related has been addressed by the tech team. I have spoken with Arron, Bradly, Bram and many other techs multiple times and they always address and solve my issue quickly and efficiently with the best attitude. My POS, merchant services, and back-of-the-house ops are all now integrated, on-demand, and running smoothly.

February 7, 2025
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Reply from POS Nation

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!

Rated 5 out of 5 stars

Very patient

Very patient, very helpful.

February 6, 2025
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Reply from POS Nation

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!

Rated 5 out of 5 stars

I called at 7:30 pm eastern time they…

I called at 7:30 pm eastern time they picked and helped with matter of 2 minutes very knowledgeable and professional

February 4, 2025
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Reply from POS Nation

Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Rated 5 out of 5 stars

Very helpful and kind

The helped me through my problem, willing to do whatever it took to get to the bottom of what was going on! Thank you Sooraj :)

January 28, 2025
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Reply from POS Nation

We are glad to hear that you enjoyed your experience with Sooraj, and that he represented POS Nation well. We look forward to working with you again soon!

Rated 5 out of 5 stars

Great service

Great service

January 27, 2025
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Reply from POS Nation

Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Rated 5 out of 5 stars

I am really glad with Edgar Hurtado…

I am really glad with Edgar Hurtado services, he always give us excellent service and help us to solve any kind of issue!! Thanks Edgar again !!

January 27, 2025
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Reply from POS Nation

We are glad to hear that you enjoyed your experience with Edgar, and that he represented POS Nation well. We look forward to working with you again soon!

Rated 5 out of 5 stars

He was a great technician and needed…

He was a great technician and needed help with quarterly reports. Got the job done.

January 24, 2025
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Reply from POS Nation

Thank you for your feedback regarding our tech support team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.

Rated 5 out of 5 stars

Excellent service

Response time was quick, Saumil was kind and helpful. He was knowledgeable on what to do and was able to get me situated within 10 minutes

January 22, 2025
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Reply from POS Nation

Thank you for your feedback regarding Saumil's service! We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.

Rated 5 out of 5 stars

I would like to thank Parth Pandya for providing awesome supprot.

I would like to thank Parth Pandya for his excellent assistance in resolving my receipt printing issue. He was incredibly patient and took the time to walk me through each troubleshooting step, ensuring that I understood everything along the way. Thanks to his expertise and dedication, the issue was successfully resolved in a little over an hour. I truly appreciate his support and professionalism throughout the process.

January 17, 2025
POS Nation logo

Reply from POS Nation

We are glad to hear that you enjoyed your experience with Parth, and that he represented POS Nation well. We look forward to working with you again soon!

Rated 5 out of 5 stars

The technician guided me through my…

The technician guided me through my question really straightforward, and showed me how to set up what I needed quickly. He was friendly and really easy to talk to.

January 15, 2025
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Reply from POS Nation

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!

Rated 5 out of 5 stars

Oh my gosh this technician was so Good!

Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over and over again without resolution. Edward stayed on the line for close to 120 mins figuring out how to solve the sorting and reports issue. YOU are amazing Edward :)

January 15, 2025
POS Nation logo

Reply from POS Nation

We are SO GLAD to hear that you enjoyed your experience with Edward, and that he represented POS Nation well. We look forward to working with you again soon!

Rated 5 out of 5 stars

The telephone got answered within a …

The telephone got answered within a very short waiting period....with no commercials.

Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and updated software that is being offered.

I have used this firm prior to merger and since for over 25 years and its always been great.

January 15, 2025
Unprompted review
POS Nation logo

Reply from POS Nation

We are glad to hear that you enjoyed your experience with Edward, and that he represented POS Nation well. We look forward to working with you again soon

Rated 1 out of 5 stars

P.O.S SAYS IT ALL THESE PEOPLE SUCK

The name fits I wish I had realized it before I gave them $. PLEASE READ ALL OF THIER 1 STAR REVIEWS!!! These people lie they deceive and when confronted act as if they didn't. The puff up thier company and just say anything to get a sale. We have box full of crap we have never used and the best they could offer is if I went through the trouble of sending it back I'd get 50%. Shove that where the sun doesn't shine. You scam people you should be ashamed. DON'T DO BUSINESS WITH THESE P O S PEOPLE.

January 2, 2024
Unprompted review
POS Nation logo

Reply from POS Nation

Wendy, we regret that our software did not work out for you when you initially purchased a year ago, but our team has reached out to you to confirm the terms of our offer and discuss potential next steps with you.

Rated 5 out of 5 stars

very easy going tech and knowledgeable

very easy going tech and knowledgeable. fast and efficient.

December 14, 2024
POS Nation logo

Reply from POS Nation

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!

Rated 5 out of 5 stars

Saumil shah was a very well experience…

Saumil shah was a very well experience gentleman. He resolve my POS issue very productively. His knowledge made it easy & quick to resolve the trouble shooting.

December 11, 2024
POS Nation logo

Reply from POS Nation

We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!

Rated 5 out of 5 stars

Saumil shah was great!

Saumil shah was great!! He quickly solved the problem I was having with my pos & explained briefly what to do if that happens again.

December 9, 2024
POS Nation logo

Reply from POS Nation

We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!

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