Absolute scam I ordered two cards, only one was delivered so I used their contact form They didnt reply to me for days, by then I had thrown the box away (obviously because like a normal person I t... See more
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Bought their singing Meowy Christmas card, having bought a similar card from a different company a couple of years ago. Ripping off the original design is one thing, but I never imagined the qual... See more
Really shocking company. Quality of card was terrible. The personalised message was actually a bit of paper stapled in. The glitter was also leaking out. They sent a replacement card a week after... See more
Be very careful when using this company, I ordered a card for which they took payment then they immediately cancelled the order saying the card was out of stock, still no refund 2 weeks later and no r... See more
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Terrible
Live chat gets ignored, no response to email. 10 days and no despatch, will be too late if I do ever get it
Update to add - I never did receive the card and did not get a redund or apology
Ordered a card in safety mode to ensure…
Ordered a card in safety mode to ensure no issues, turned up 12 days later singing away through the post. I’ve emailed, no response and also done a live chat with ‘Chris’, he never responded and ended the chat once I asked for a refund. Waste of money and time, avoid this company at all costs.
Absolute horrendous service
Absolute horrendous service .
Ordered the cards ( 2 costing £27)
On the 25th of march it’s now the 7th of April and still no cards .
I’ve tried multiple times to contact this company and have been completely ignored . Their phone number on their website isn’t even a real one .
I finally managed to get someone to reply to me by commenting on one of their Facebook posts which they said they would get back to me which to my surprise they never did .
Do not waste your time .
Save your money shop elsewhere .
Appalling service
Appalling service. I ordered the card on the 5th March, my friend's birthday was on the 10th. No updates about the dispatch date until after the 8th when I inquired about it. I got my reply next day saying there have been some delays. On the 12th March I reached out to them again, saying that I want to cancel the order as it too late already. No reply until 14th March, 4 days after my friend's birthday, that my order have been dispatched, with a note that they're sorry but they were supply issues?!?! I was offered a refund if I return the card, but the thing is she never received it in the first place. I'm really disappointed with the service. What a waste of money and time...
UPDATE: after requesting refund, I was informed that the card has been delivered on 16th March and was given the link to check the tracking, however, there is no information on it who signed for it, and my friend says she never received it. It's all a bit dodgy...
Awful customer service
Awful customer service, phone number doesn’t work no response on email or social media! Item never sent requested money back from my bank. DO NOT USE THIS COMPANY!!!
POOR CUSTOMER COMMUNICATION!
POOR CUSTOMER COMMUNICATION!
I have sent a number of emails regarding purchase and have not received a response. Should I not hear anything regarding the item I will be going through my banking to obtain my monies back.
Late delivery, no response
I ordered a Chocolate Penis and a Chocolate pile of Poo from them as a birthday gift, the order was meant to arrive 5 business days after the order, however, I only received the order nearly a month later.
During the waiting period, I emailed them multiple times, called them and used their own website's ticket system to ask for updates but I never received a reply. Only after I put in the Paypal refund request did they ever reply and after that, they have not responded.
Royal Mail also charged me postage on what was meant to be free postage. And thus far the company has stopped responding to me.
Overall I would suggest you avoid this company at all costs.
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