I'm really surprised by the negative reviews. So extreme that it makes me wonder if they are posted by competitors. Anyway, my experience was the complete opposite. I order a 24"x36" poster to c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Negative stars!!! Took my money, Fed Ex dropped the ball and Poster Burner could care less. Customer service reminds me of dealing with a third world country! Piss poor American company that forgot Am... See more
This is purely a support review - I had a simple question regarding copyright retention while planning to submit a scanned painting. There may in fact be no problem with their service in regards to... See more
Shipped quickly. Print was great. Better than I expected. But FEDEX managed to crush the very sturdy tube it was mailed in. Half the print is warped and wrinkled. I will have to consult youtube on how... See more
Company details
Written by the company
Turn your pictures into amazing custom posters. We have the best prices, great customer service, and best return policy. Free online editor. Fast shipping.
Contact info
120 Bruton Ct, 23322, Chesapeake, United States
- 8666736110
- service@posterburner.com
- posterburner.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality is garbage
The quality is garbage. The frames are so weak they bow when you hang them up by the picture hanger and the plexiglass falls out. Literally usesless and customer service must not speak english very well. Been trying to get a replacement or refund for over a week and just going in circles.
Honestly the best printing company I…
Honestly the best printing company I have ever done business with. Super fast shipping, great customer service and super high quality products!
0 stars for that service!!!!
0 stars for that service!!!!
I did ordered,they got it back with no reason... never got answer back about it!!!!
The product I received was not as…
The product I received was not as advertised. The company's website showed me what the poster would look like when printed. When I received the poster, it had been printed in landscape format when it should have been printed in portrait format. The poster is useless. The photo's name and my signature were cropped off at the bottom because of the incorrect format. A company representative offered to send a corrected print if I would pay for shipping. Since I was promised by another company representative a refund of shipping charges on a previous order and not getting the refund, I've decided I've had enough. The company isn't trustworthy.
Amazing posters!
I had some amazing posters from the 70's reprinted and they look amazing!!!
Love PosterBurner.com
Love PosterBurner.com. So far ive ordered 5 different items and everyone is amazing and at a great price.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








