PosterGarden Reviews 512

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good pricing. Excellent guidance. Fast shipment. Great product... second one we bought showing different graphics. Perfect booth height. Only wish the shipping case with a "plastic" buckle was metal... See more

Company replied

Rated 5 out of 5 stars

Amazing, amazing, amazing. From start to finish, and year after year, Poster Garden and David Deitering in particular, have provided OUTSTANDING help in the creation, generation, and delivery of the... See more

Company replied

Rated 5 out of 5 stars

The PosterGarden team is outstanding. They have provided many table throws and display banners for our organization over the years, and they turn out beautiful, exactly to order. At tabling events, pe... See more

Company replied

Rated 5 out of 5 stars

Excellent service and response. Dave was stellar in helping us navigate the order process. Even when the exhibit was postponed till next year, he figured out an option that worked for our company. T... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printer
  4. Digital Printing Service
  5. Print Shop
  6. Sign Shop

Written by the company

Trade Show Displays, Exhibit Booths, Retractable Banner Stands and Accessories that are Smart, Sturdy and Simple!


Contact info

4.8

Excellent

TrustScore 5 out of 5

512 reviews

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Rated 5 out of 5 stars

Aura Spivey was great to work with

Aura Spivey was great to work with
the design and quality is excellent

November 1, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

So glad to hear that you had a great experience with Aura and that the design and quality were excellent! We really appreciate your business and the 5-star review Robert!!

Rated 5 out of 5 stars

It was a pleasure working with the…

It was a pleasure working with the experienced team at PosterGarden. We have worked with PG before and the job was delivered on time and how we were expecting it be.

October 27, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Thank you so much for the 5-star review!! So glad to hear the team takes such great care of you. We really appreciate your continued business and look forward to working with you on your next display project!!

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Poster Garden. Very responsive service, beautiful products, and delivered right on time.

October 18, 2019
Unprompted review
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Reply from PosterGarden

Thank you for the great review Douglas!! So glad to hear the team did such a great job you and that we were able to get it done right on time! We really appreciate your business and look forward to partnering with you on your next project!!

Rated 5 out of 5 stars

Poster Garden is great

Poster Garden is great, especially Gary, who is always helpful in answering questions and ensuring the final product is exactly the way I want it to look. They always complete their work on time and get my displays to me by or before deadline. Thank you!

October 14, 2019
Unprompted review
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Reply from PosterGarden

Thank you for the great review Lisa!! So glad to hear that Gary has been so helpful! We really appreciate your business and look forward to partnering with you on your next project!!

Rated 5 out of 5 stars

Craig is really easy to work with

October 11, 2019
Unprompted review
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Reply from PosterGarden

That's awesome to hear Brian! We really appreciate the excellent review and look forward to working with you again!!

Rated 5 out of 5 stars

Helpful and fast!

October 10, 2019
Unprompted review
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Reply from PosterGarden

Great to hear that the team was helpful and fast! Thank you so much for the 5-star review!!

Rated 5 out of 5 stars

Friendly and Fast!

I'm very happy with my experience producing graphics with PosterGarden. Project management is super friendly, knowledgeable, and helped get our graphics to completion quickly.

October 10, 2019
Unprompted review
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Reply from PosterGarden

So glad you were happy with your experience with us and that your Project Manager took great care of you Kyle! We really appreciate the 5-star review and look forward to working with you again!!

Rated 2 out of 5 stars

Delays and high shipping costs

Ordered within lead time but we were forced to pay overnight shipping because "you didn't indicate a delivery date." Product were also missing some items in the kit and didn't have sides.

October 7, 2019
Unprompted review
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Reply from PosterGarden

Hi Mark,

Thank you so much for taking the time to share your candid feedback with us. I am disappointed to hear that we failed to meet your expectations. After reviewing your order with the team here is my understanding of what happened.

Our standard turn time is 4-6 business days and this time of the year that tends to be closer to 6 days due to the busy trade show season. Unfortunately the final artwork was uploaded and the proof was approved too late to meet your deadline by ground shipping. The order was updated to 3-day shipping after obtaining your approval in order to make your in hand deadline. We did meet that requirement and your order was charged for and shipped by 3-day air.

The sides were not missing from the order, this product has optional endcaps which were not ordered and the order confirmation clearly states “no Endcaps”. The artwork that was uploaded to us from your designer used the No Endcap template and the artwork proof that was approved did not show endcaps. We certainly want you to be happy with the final product and if you would be interested in getting these redone with endcaps, I’ve authorized your Project Manager to give you a discount to make that happen.

We did however drop the ball on failing to send you two attachment parts for your LED lights. Upon notification of this issue the replacement parts were sent immediately by Next Day Air. I’m sorry these were missed, that's certainly not the norm for us and we have addressed this with the team to ensure this mistake doesn’t happen again.

Again, I’m sorry things did not go smoothly for you with this order, but as far as I can see we did produce and ship everything on time and as ordered except for the missing light attachment which was immediately remedied. Should you like to discuss this further, please feel free to reach me at the contact details below.

Sincerely,
Michael Rigby, President
mrigby@postergarden.com
800.707.0207 x706

Rated 5 out of 5 stars

Great product and great communication…

Great product and great communication and customer service.

October 1, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

And great customers!! Thanks so much for the awesome review Tina, we really appreciate your continued business!

Rated 5 out of 5 stars

Two Thumbs Up

We've been using PosterGarden for years and never had any issues. They do good work and have followed through with any special requests we've had. Highly recommended.

September 26, 2019
Unprompted review
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Reply from PosterGarden

Thank you so much for the two thumbs up!! So glad to hear the team takes such great care of you. We really appreciate your continued business and look forward to working with you on your next display project!!

Rated 5 out of 5 stars

Great experience from beginning to end of purchase!

From beginning to end, the whole team was very helpful in the purchasing process and patient to work with us on colors and graphics! Overall, a great experience and we love our backlit display and can't wait to show it off at our next tradeshow!

September 25, 2019
Unprompted review
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Reply from PosterGarden

Thank you so much for the 5-star review Lacey!! So glad to hear that the whole team took such great care of you and that you love your backlit display. We really appreciate your business and look forward to working with you on your next display project!!

Rated 5 out of 5 stars

Great

Great, prompt service!

September 25, 2019
Unprompted review
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Reply from PosterGarden

Thanks for the great review Clark! We really appreciate the 5-star rating and look forward to working with you again!!

Rated 5 out of 5 stars

Aura Spivey was very helpful ...

Aura Spivey was very helpful and responded quickly to any questions. I like the new location.

September 17, 2019
Unprompted review
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Reply from PosterGarden

So glad you like the new location and that Aura is been so helpful and quick to respond! We really appreciate the 5-star rating and look forward to working with you again, thank you Elise!!

Rated 5 out of 5 stars

Smooth

Everything went very smooth. Aura was/is amazing and my interaction with her will definitely bring us back.We will also make sure that we refer her to other people we know for their trade show and display needs. AURA ROCKS!!!!!!

September 16, 2019
Unprompted review
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Reply from PosterGarden

WOW, thank you for the awesome review James!! So glad to hear that Aura was amazing to work with and that you had a rockin' experience! We really appreciate your referrals and look forward to partnering with you on your next project!!

Rated 5 out of 5 stars

Gary was terrific and available…

Gary was terrific and available throughout the entire process. And the handwritten thank you note that I received after the order was delivered was a beautiful touchpoint.

September 12, 2019
Unprompted review
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Reply from PosterGarden

This is wonderful feedback to hear, thank you so much for the 5-star review Leslie!! We're very glad to hear that Gary is taking great care of you! We look forward to working with you again!!

Rated 5 out of 5 stars

Great customer service !

Great service client, helping with the project from start to finish !

September 11, 2019
Unprompted review
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Reply from PosterGarden

So glad you were happy with the service Alexandre! We really appreciate your business and look forward to your next display project!!

Rated 5 out of 5 stars

Great service!

September 10, 2019
Unprompted review
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Reply from PosterGarden

Great customers too! Thanks so much for the five star review Michelle!!

Rated 5 out of 5 stars

Amazing customer service

fast production, and great communication!

September 7, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

Thank you so much for the amazing review Gail! We're so grateful for your business and look forward to your next project!!

Rated 5 out of 5 stars

Amazing customer service

We were short on time and had very specific shipping requests. Aura was amazing in helping us pull it all off without a hitch.

September 4, 2019
Unprompted review
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Reply from PosterGarden

So glad to hear that you had an amazing experience with Aura and that everything went off without a hitch! We really appreciate your business and the 5-star review Kim!!

Rated 5 out of 5 stars

Great experience.

Awesome quality, great customer service and delivered on time!

August 30, 2019
Unprompted review
PosterGarden logo

Reply from PosterGarden

So pleased to hear you had a great experience Amy! Thank you so much for the business and the 5-star review!!

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