I was looking for 2 new large prints for our living room - everything else seemed super expensive for the size and design I wanted, found Posterist on line and took a chance they would be the dec... See more
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My order is marked as ”delivered” but it is not! I never received my purchase. One can argue that ”it is fault of delivery company” but screw that; it is fault of sender for using god awful UPS. I... See more
initially had internet difficulty in placing my order. Thomas was most concerned about the issue and offered his assistance. With luck, the order was placed the next day without further difficulty.... See more
Company replied
We were overwhelmed with the poster,vivid colours, lovely quality, better than we expected.It will take pride of place on the inside back door of our Campervan for everyone to see.The service was exce... See more
Company details
Written by the company
At Posterist we offer an extensive selection of art prints, exhibition posters, vintage advertisement and travel posters, Japanese woodblock prints, botanical prints and more. We offer free worldwide shipping on all orders, so you can enjoy your wall art wherever you are. We are passionate about bringing art to life, and we strive to provide the best customer service possible. If you have any questions or need help finding the perfect piece of art for your home, please don't hesitate to contact us.
Contact info
Spain
- posterist.co.uk
3.9
Great
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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This has now been sorted
This has now been sorted. .. the lady i spoke too dealt with this promptly and efficiently.. bottom line in this was the delivery agent .. Evri .. who were not good .. thank you Posterist
January 10, 2025
Unprompted review
Reply from Posterist
Happy to hear it has been sorted. We’re grateful for your feedback and for your patience.
Reply from Posterist
Thank you for taking the time to review us.
Reply from Posterist
We're glad you had a great experience.
Reply from Posterist
Thanks so much for your support.
Reply from Posterist
We value your feedback, thank you.
I order a poster and received a picture…
I order a poster and received a picture the size of a postage stamp- not happy
November 23, 2024
Reply from Posterist
Dear Angel,
We’ve been trying to reach you via email to clarify the issue but haven’t received a response. Upon reviewing our records, we can confirm that you ordered an A4-sized print, which we delivered. The dimensions of A4 are 210 x 297 mm, significantly larger than a postage stamp.
If you intended to order a larger size, please let us know, and we’ll be happy to assist you. However, we did send the size you originally selected.
Best regards,
Posterist
Very smooth process and excellent…
Very smooth process and excellent quality product.
November 17, 2024
Reply from Posterist
We truly appreciate your kind review!
Reply from Posterist
We're glad you had a great experience.
Non excisting customer service
Since I forgot to pick up my package in time, I have in vain tried to contact the company by their webpage form, e-mail and telephone. This means that I paid for a product that leaves me with nothing. Non excisting customer service and just an absolutely horrible experience.
Updated, November 6th:
The company answered this review today (below) and writing: “The courier attempted delivery twice before holding it at their office for 20 days, during which they also tried contacting you by email and phone.”
THIS IS NOT TRUE!!! I never got an e-mail or phone call from them and no one rang my doorbell with the package.
For Posterist: please stop lying.
Thank you for sending me the package again, I just don’t know if it’s another lie. Time will tell if I actually do receive what I paid for.
Updated, January 11th 2025:
I never received any poster. Posterist wrote below that they would “resend it at no extra charge” - “as a goodwill gesture”.
Yet another lie. Posterist still holds 21,46£ of my money that I paid - for nothing! Pure robbery.
November 6, 2024
Unprompted review
Reply from Posterist
Dear Clara,
We’re sorry to hear about your negative experience. When your parcel was dispatched, we sent you a tracking link to follow its progress. The courier attempted delivery twice before holding it at their office for 20 days, during which they also tried contacting you by email and phone. Since the parcel was uncollected, it was returned to us.
As a goodwill gesture, we will resend it at no extra charge. We apologize for any inconvenience this has caused.
Best wishes,
Posterist
Updated 10th of November:
Dear Clara,
Thank you for your constructive feedback. I understand the frustration, however, we usually do not lie to our customers and will keep it that way. Since this delivery was completed in another country, we’re relying on the courier’s tracking information as proof.
If you’d like to discuss any details, please feel free to reach out to us at our email, which is publicly available on our website. We’re here to help and will do our best to make this right.
Kind regards,
Posterist
Reply from Posterist
Thank you for your feedback! We’re glad you’re happy with our service.
Kind regards,
Posterist
Good quality poster
Good quality poster, a reasonable price, and fast service. Thank you
September 30, 2024
Reply from Posterist
We appreciate your review and are happy you had a good experience.
Kind regards,
Posterist
Prompt and correct order.
Prompt and correct order.
Carefully packaged
Pleased with product
September 12, 2024
Reply from Posterist
Thanks for sharing your experience. It means a lot to us.
Kind regards,
Posterist
good quality picture
September 20, 2024
Reply from Posterist
Thank you for the positive review! We’re glad everything went well.
Kind regards,
Posterist
Prints not good quality
Prints not good quality. I have emailed the company to return the products but they have not got back to me regarding this.
September 18, 2024
Reply from Posterist
Dear Mary,
We’re sorry the quality of our print did not meet your expectations. Quality is very important to us, and we will investigate this issue further. I checked our emails but couldn’t find any message from you. At the same time, we’ve issued a full refund for your order. We apologize for the inconvenience.
Kind regards,
Posterist
Reply from Posterist
Dear Vicente,
Your order took a bit longer than usual, but according to tracking, it was delivered on September 21st. Once a parcel leaves our hands, we unfortunately have no control over delivery times. While most items arrive within 3–5 business days, delays can occasionally happen, as noted in our Terms and Conditions. We apologize for any inconvenience this delay may have caused.
Best regards,
Posterist
I still have not received my order
I still have not received my order? It says Evri have returned it to you? Mr A Fogg
August 28, 2024
Reply from Posterist
Dear Mr. Fogg,
As we discussed via email, it appears the courier misplaced your original order. We have sent you a replacement free of charge. We apologize for the inconvenience.
Best regards,
Posterist
Good quality
Easy to order and when item delivered it came well packaged to keep it from damage and the print was really good.
The only slight thing was it took about 5 days to come and I only had the order confirmation so I did wonder, a little more communication would be appreciated.
August 26, 2024
Reply from Posterist
We appreciate you taking the time to leave a review. Thank you!
Kind regards,
Posterist
great customer service
initially had internet difficulty in placing my order. Thomas was most concerned about the issue and offered his assistance. With luck, the order was placed the next day without further difficulty. His genuine concern and assistance is what would drive me to recommend this company. In addition, the poster I ordered is of superb quality.
August 19, 2024
Reply from Posterist
Thank you for your kind words. We're happy to have met your expectations.
Kind regards,
Posterist
Lovely quality posters
Lovely quality posters, which arrived well packaged on delivery.
August 19, 2024
Reply from Posterist
It's great to know you're pleased with your order. Thank you for your feedback.
Kind regards,
Posterist
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