posterprintshop.com Reviews 11

TrustScore 3 out of 5

2.8

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Company details

  1. Digital Printing Service
  2. Digital Printer
  3. Graphic Designer
  4. Poster Store
  5. Prints and Signs Store
  6. Print Shop

Information provided by various external sources

Make a custom poster print on photo paper, canvas, vinyl & more. Upload & order online and have your poster overnight. Lowest prices & highest quality.


Contact info

2.8

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Should have read these reviews first.

Should have read these reviews first.
Was not happy with the poster they did or me and yep, all my fault. Total was of money, never took it into my house. Took my thumbdrive with my image to walgreens of all places and they did a muck better job for a few dollars cheaper. Had two other diffrent prints done there also, going to pick them up tuesday. Shop arround people dont make the mistake i did. Also they will create a link account using your information, then send texes to your phone. You will need to delete that also.

March 29, 2026
Unprompted review
posterprintshop.com logo

Reply from posterprintshop.com

First dear readers, note that TrustPilot is not our primary review engine, you can find our 10,000 + reviews and 4.8+ rating at reviews.io. The occasional (as you can see here) misguided customer comes to TrustPilot to complain, but you can find our real reviews, good and bad, at the link above. Next, to address this customers issue, you can see they are comparing about the USPS, and not us. Frustratingly, the USPS carrier did not deliver the order as they were not home, and it was left at a pickup location. We are not responsible for the USPS carrier decision, we printed and shipped the order the same day. This review is about there USPS, and not our service.

Rated 1 out of 5 stars

Don't waste your money

I ordered a 10"×15" print for in a specialty frame. What I received was completely unusable. There is 1" of border on the left side and none at all on the right. I emailed immediately to ask for a refund or to have it redone correctly. They would do neither, but instead, offered a 20% coupon to reorder. I would have had better luck with Walmart! I will not do business with this fly-by-night poor excuse for a print shop again.

March 6, 2026
Unprompted review
posterprintshop.com logo

Reply from posterprintshop.com

First dear readers, note that TrustPilot is not our primary review engine, you can find our 10,000 + reviews and 4.8+ rating at reviews.io. The occasional (as you can see here) misguided customer comes to TrustPilot to complain, but you can find our real reviews, good and bad, at the link above. Next, to address this customers issue, The customer uploaded an image that did not fit the size print they were ordering. This was shown in our online order wizard with white borders (to make it fit). This is called aspect ratio. Customer was then shown a proof and approved and accepted it and placed the order. It's often helpful to review the online order process and the proof provided, as well as the TOS you agree to during checkout that indicate you approve the proof and layout. Thank you!

Rated 2 out of 5 stars

Stay clear of LOGAN

Stay clear of LOGAN. Terrible customer service. This company doesnt deserve my money or yours. HAVE NO IDEA if my product is good or not because it's basically MIA and I was told it's all my fault. Nice, LOGAN. My package did not arrive on time and they apparently KNOW that USPS has trouble with delivering posters to some mail boxes but instead of just taking that option away to ensure their product is delivered correctly and timely, they just post a bunch of verbiage about how you SHOULDN'T select USPS and how it'll be all your fault if something goes wrong. Like, why bother if you already know there are issues and then you're just going to respond to your customers and blame them. Order elsewhere!!!!! Buyer BEWARE.

September 8, 2025
Unprompted review
posterprintshop.com logo

Reply from posterprintshop.com

First dear readers, note that TrustPilot is not our primary review engine, you can find our 10,000 + reviews and 4.8+ rating at reviews.io. The occasional (as you can see here) misguided customer comes to TrustPilot to complain, but you can find our real reviews, good and bad, at the link above. Next, to address this customers issue, The USPS carrier stated they could not deliver the order to this address (unsafe, no one home), they delivered the package across the street to the mailstop pick up and left notice of that. This customer did not check tracking or door notices, yet is upset with us that the USPS made a decision that is out of our control. We printed and shipped the order the same day, and are equally frustrated that USPS may have upset this customer, but that is out of our control. This review is about the USPS.

Rated 1 out of 5 stars

Red color blind

The roses were supposed to be pink on the outside with orange yellow on the inside. They came out orangish pink on the outside; not enough purple in the pink. When I complained, he put them side by side and said they matched exactly. I’ve read some men can’t distinguish different shades of pinks and reds; that is obviously the case here. Don’t print here if you want your colors exact.

May 5, 2025
Unprompted review
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Reply from posterprintshop.com

Hi there, thanks so much for your feedback. Our monitors and printers are color calibrated, and the prints match the file uploaded. This can be a perception issue if your monitor is not color calibrated. We did offer to work with color correction.

Rated 5 out of 5 stars

Professional Photographic Prints

I'm a professional photographer and I've been trying out a few of the online printing houses. A lot of places online are using cheap paper and colors come out strange... the problem is you never know until you place an order and see what you get. After a lot of trial and error and playing with the website, I think we've found the best overall provider of high quality photo prints.

Posterprintshop is one of the few places that accepts huge TIFF files for printing so I know i'm not losing quality in compressed JPG's, and the prints speak for themselves. I've tried all the papers from glossy to matte. The archival matte is my favorite, it's a thick quality matte paper and my photos pop on them. I'm able to use this paper to sign limited reproductions and sell.

The packaging is always sturdy and even though I often choose a cheaper (slower) shipping method, they typically turn the order around in a day and I have it fast. I think their name 'poster' print shop is misleading because they are not cheap posters but rather high quality photographic enlargements.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best quality and fastest…

Simply the best quality and fastest turnaround.

We've been using Posterprintshop for the past year after some disappointing results from the "poster factory". The increase in quality and faster turnaround has been amazing. What we love is the custom sizes, and how their order wizard walks you through the process. We haven't found any other site that allows completely custom sizes with same day shipping. Even if you don't order a rush shipping, our orders have always shipped by the next day.

The quality is unmatched - we mainly print photos and canvas for movie props and staging in homes, and everything looks like real art. The paper they use is not cheap like a lot of the printers out there.

We've only had one issue with a print and they replaced it the next day, no questions asked.

Thanks Posterprintshop!

Pacific Coast Staging

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

Pretty awful customer service

Pretty awful customer service. They delivered us the wrong size. When we asked for a refund they refused and pointed us to some hidden terms of service on their site. The staff was very condescending in their responses especially in referring to our “generation”. Very unprofessional

July 27, 2024
Unprompted review
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Reply from posterprintshop.com

It's important to remember that the size print you receive is going to match the size print you order, and to check the size in your cart, during checkout, and order confirmation for any issues, and not demand a free reprint or refund when there was a mistake made on your end when ordering. We did print and deliver the exact size ordered and apologize for any inconvenience.

Rated 5 out of 5 stars

I needed a proof-of-concept as fast and…

I needed a proof-of-concept as fast and as cheap as I could get it. So I ordered one of their "Economy Photo" prints in a custom size. They came through, very quickly and exactly as ordered--perfectly centered.

I've only ordered from them once, so I wouldn't throw out all the negative reviews just on my account, but it's possible they've improved since then. A lot of people seem to be mentioning bleed/border issues, but the website as I used it was very clear about communicating how that would work on my poster.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Legit Custom Size Printer

I was a little skeptical when I ordered from PPS because there was no Trust Pilot entries, but they were quite literally the only people I found online that were doing *true* custom print dimensions. I needed a 15x11 print and other shops would be like, "Did you mean 18x11?" etc...

They printed my work quickly, the quality was great, they even made two efforts to notify me that their shipping tubes contain staples to hold the lid on, and I should take extra care when removing my prints.

If you're looking for a weird shape print (or any print :)) these guys were great to work with.

October 23, 2023
Unprompted review

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