I was a bit worried when I read some of the reviews after I'd purchased my two posters - on second thoughts I probably should've checked them beforehand. A lot of reviewers said that they had experien... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The experience is easy and effortless. Framed artwork delivered right to your door. Ready to place upon its arrival. Really the hardest part is choosing your artwork because there is so much to choose... See more
Beautiful assortment of images; both black&white and four-color! Excellent, sturdy paper. Very sharp image clarity. And, maybe most importantly, the shipping was fabulous. Posters separated with smoot... See more
This poster took longer than promised to arrive. When it did arrive the sticker meant to keep it rolled up had ripped open. It was difficult to remove from the tube because of this. Once removed fro... See more
Company replied
Company details
Information provided by various external sources
Trendy and stylish Scandinavian design premium posters and frames online at great prices. Free shipping over £45 and 3-5 days delivery time. Happy shopping!
Contact info
United Kingdom
- posterstore.com
4.0
Great
757 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Perfect sizing and quality paper
Perfect sizing and quality paper. Delivered in a reasonable time
October 4, 2024
This was my first time purchasing from…
This was my first time purchasing from this store. I received my posters quickly. They were packaged very well and the quality of the posters were amazing. I will definitely purchase from them again.
October 1, 2024
I’m totally 100% pleased
I’m totally 100% pleased with the quality of my purchase. Was shipping quickly and in very fine protection.
October 3, 2024
Beautiful canvas
Love the canvas. Just as pictured. Highly recommend. Beautiful piece of wall art.
October 3, 2024
Never Recieved Order
Never Recieved Order. I ordered three posters off the website. Only one was delivered. I contacted customer support and they said this was a mistake and they would be sending me the other posters. Three weeks later and I still have not received the other two poster that I paid for. Customer service is now unresponsive.
October 2, 2024
Reply from Posterstore
Hi Luke
We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.
Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.
Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. Our customer service will be in touch with you soon regarding this incident.
Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.
- Poster Store
Easy to make a beautiful gallery wall…
Easy to make a beautiful gallery wall with so many choices! I love all the art work and frames!
September 24, 2024
Fast shipping,great prices.
September 29, 2024
Would not recommend
Very poor communication - almost impossible to contact customer services when something goes wrong. Would not order from Posterstore again. Posters poorly packaged so arrived with creases. Part of order did not arrive. Could not contact anyone at Customer Services. Would not recommend.
September 27, 2024
Reply from Posterstore
Hi Maureen
We are sorry to hear that you are not satisfied with our customer service.
We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.
Have a great day!
The hanging mechanism was not set…
The hanging mechanism was not set correctly and could not connect to the wall because it was recessed behind the frame.
September 23, 2024
Reply from Posterstore
Hi Kristine
We are sorry to hear about the issues you have experienced with your items
We are very sorry to hear that you are not satisfied with the quality of our products.
If you have a damage item we kindly ask you to contact our customer service.
Have a great day.
The poster received were the not the…
The poster received were the not the full size and blurry.
September 24, 2024
Reply from Posterstore
Hi Leslie
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
If you happen to receive a damaged item, we would greatly appreciate it if you could reach out to our friendly customer service team. They’re here to assist you in the best way possible!
Have a great day
Beautiful picture now in a poster size
Beautiful picture now in a poster size. Very pretty. Thank you.
Sigrid
September 24, 2024
You're My Lobster Poster
The poster was fantastic and perfect for what I needed/wanted. My son was thrilled.
September 21, 2024
The quality is terrible
The quality is terrible — the poster feels and looks like something I could have printed on my home printer.
September 23, 2024
Reply from Posterstore
Hi M Smith!
We truly appreciate your feedback and we're sorry to hear you're not completely satisfied. Just to let you know, we use 200g uncoated, premium matt paper for our posters, which we mention on our website. This paper is also age-resistant, and we’ve chosen a lovely non-reflective matte finish for a great look!
If your item arrived damaged, please reach out to our Customer Service team. They’ll be more than happy to assist you!
Have a great day
Slow and low print quality
No communication on delay for shipping. Low quality poster prints.
September 20, 2024
Reply from Posterstore
Hi SL
Thank you for your feedback.
We are very sorry to hear that your items arrived delayed and not as expected!
We print our posters on FSC Certified 200g/m2 uncoated premium paper. The paper is age resistant and we have chosen a matte surface without reflections to create a premium feel with no glare. It is important to us that our product reflects this quality.
Our customer service will be in contact with you soon. We hope that, with your input, we can find the best resolution.
Kind regards,
Team Poster Store
Posters are beautiful
Posters are beautiful. Delivery was excellent. Will buy again.
September 18, 2024
Posters were good quality same with the…
Posters were good quality same with the frames. Will order again.
September 13, 2024
Amazing quality
Amazing quality, great service, easy to order from their great selection, very affordable, arrived super quick and it was so easy to hang with their hooks.
September 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.