Postgift.uk Reviews 159

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Postgift has a huge choice of items which allows you to perfectly customise your gift to the recipient and the occasion making it very personal.This is so much nicer than pre-selected packages where s... See more

Company replied

Rated 5 out of 5 stars

Ordered a 10 item box, bath bomb set and candle. The attention to detail in the 10 item box was amazing. Each item beautifully hand wrapped, the confetti and the card were the perfect finishing touch.... See more

Rated 4 out of 5 stars

Absolutely stunning gift and prompt delivery. The only thing I was surprised at was that the contents came lovely wrapped up inside a box which when turned over had my delivery address stuck on. I h... See more

Company replied

Rated 5 out of 5 stars

2nd time I've ordered from here now and there is so much thought that is put behind it!! I ordered a box for Mother's Day and there was extra detail I didn't ask for, like my message was put on a beau... See more

Company replied

Company details

  1. Outlet Mall

Written by the company

Bespoke Letterbox Gifts For Women and Men. Choice of 5 or 10 Items from £22.99


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Cannot fault this service at all

Cannot fault this service at all. Absolutely amazing and will definitely be ordering again in the very near future

November 16, 2021
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Reply from Postgift.uk

Delighted you were happy with our service Emma, thank you for taking the time to leave us a review
Helen

Rated 3 out of 5 stars

Gift box was well packaged and…

Gift box was well packaged and recipient was pleased with the contents. The delivery let it down. I paid for next day but it took 2 days. When I enquired about the late delivery I was told to ask the post office why it was late. They refused to talk to me about it as they said that there contract was with the sender.

November 14, 2021
Rated 5 out of 5 stars

Fantastic gifts

Fantastic gifts. And service is top quality.
I even emailed to ask about something. Respones was quick and polite.
Definitely will use again and recommend to pals.

November 4, 2021
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Reply from Postgift.uk

Thank you so much for your review Lisa, so pleased we you were happy with our service
Helen

Rated 5 out of 5 stars

Amazing!!

Amazing!!!
Loved everything in this….customer service was great as I put the wrong address to start with and they changed it no problem at all and emailed me back super quick!
Will definitely be buying again!!!

October 21, 2021
Rated 3 out of 5 stars

As it stands I ordered it last week…

As it stands I ordered it last week with 1-2 day delivery and still haven't actually received it, that being said I think it's more to do with Hermes than the actual company, will update when the actual products arrive and let you know wether the quality is any good :)

October 14, 2021
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Reply from Postgift.uk

Hi Christian,
I have checked Hermes for you and you are correct that the delay had been with Hermes unfortunately as they collected your order on Monday ( you ordered at 17:38 on Saturday.) Your parcel is due to be delivered today between 15:00 & 17:00.
I have checked through our emails and you didn’t notify us your order hadn’t arrived, otherwise I would have been able to chase Hermes sooner.
I look forward to your follow up review
Regards
Helen
Postgift

Rated 4 out of 5 stars

Absolutely stunning gift and prompt…

Absolutely stunning gift and prompt delivery. The only thing I was surprised at was that the contents came lovely wrapped up inside a box which when turned over had my delivery address stuck on. I had to buy another box to put the contents in as this was a birthday gift. Despite the box I will definitely use this retailer again as the gift was lovely!

October 12, 2021
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Reply from Postgift.uk

Hi Clare,
Thank you so much for your valuable feedback. We used to send every box out in a postage bag with the postage label on the bag. The 10 item bags were compostable however the smaller bags for 5 & 2 items weren’t. In an attempt to make our packaging more eco friendly we have done away with the bags and seal the boxes with eco friendly craft tape, therefore making the whole box recyclable. We stick the postage label on the bottom so as not to effect the appearance of the box when opening. We have the option when placing your order to add a note for us, if you pop in there for us to use a postage bag for your box I will ensure the postage label doesn’t go on the box itself.
We will also add this option to our website for other customers.
Again thank you for taking the time to review and provide us feedback.

Rated 5 out of 5 stars

Great customer service

After some technical difficulties when ordering this was quickly rectified. The response was really quick and sorted promptly.
I have used postgift quite a few times now and have been really happy with the choice of products, the service everything about this company is spot on.
The recipients have all been really happy with their gifts which makes me happy?
Thank you postgift

September 28, 2021

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