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Post Lake Lending Reviews 16,903

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TrustScore 4.5 out of 5

4.3

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and respectful demeanor, making the application process smooth and pleasant. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, explain everything in detail, and are able to answer all questions. The overall service is often described as quick, easy, and reliable, with many users appreciating the efficiency of the approval process. However, some people were dissatisfied with the payment process, mentioning issues with funds taking too long to deposit into their accounts or difficulties with managing their loan information. A few other people also felt that the interest rates were high or experienced problems with communication regarding payment schedules and account balances.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Staff

Customers had positive experiences with staff. Many reviewers found representatives to be professional,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great customer... See more

Payment

Clients share ambiguous opinions on payment. Many customers express frustration with high interest rates,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the ease and speed of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Legit fast and reliable. So sick of wasting my time, couldnt find an actual solution to my needs. Post Lake actually did not approve my first application, but after working out some kinks…. I applied... See more

Rated 5 out of 5 stars

Like I said they are very courteous and kind. I received my loan and so I didn't feel like I was paying to much back i received a call to help with my concerns and worked out a plan so I didn't feel l... See more

Company replied

Rated 5 out of 5 stars

Once I repaid my 1st loan, I was offered a higher amount for my next one. This came when I needed the help & thankful for the simple instructions, speedy transaction & kind service.

Rated 5 out of 5 stars

Representative was very respectful and patient. Explained everything in great detail. This wasnt my first time doing business with Post Lake. My other experiences were just as pleasant. I will continu... See more

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

Your credit score is not what Post Lake Lending looks at, despite that it can be a plus, but Post Lake Lending determines your eligibility based off your ability to repay the money and the information you provide. They have their own lending standards that does not depend on your credit score but on other factors that give them an idea that you are borrower who will be able to pay your loan on the schedule set out in your loan agreement.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 97% of negative reviews

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Rated 1 out of 5 stars

The loan officer denied my application…

The loan officer denied my application after I clarified that the amount I transfer to my checking account should not be a determining factor, as the requirement is based on my third direct deposit, which had already been verified by a bank representative. During the conversation, the loan officer appeared frustrated when I reiterated this point, briefly placed me on hold, and then returned to inform me that my application had been denied.

April 22, 2026
Unprompted review
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Reply from Post Lake Lending

We’re sorry to hear about this experience. That’s not the level of professionalism we expect from our team, and we take concerns about communication and decision-making seriously. Please contact us directly so we can review what happened and address this properly.

Rated 5 out of 5 stars

Like I said they are very courteous and…

Like I said they are very courteous and kind. I received my loan and so I didn't feel like I was paying to much back i received a call to help with my concerns and worked out a plan so I didn't feel like that. I would recommend this company for anyone. Very wonderful people

April 22, 2026
Unprompted review
Post Lake Lending logo

Reply from Post Lake Lending

Thank you so much for your kind words and recommendation. We’re glad we could address your concerns and help find a plan that worked well for you—we truly appreciate your trust in us.

Rated 4 out of 5 stars

Legit fast and reliable

Legit fast and reliable. So sick of wasting my time, couldnt find an actual solution to my needs. Post Lake actually did not approve my first application, but after working out some kinks…. I applied a second time and when I needing it the most they came through for me! I’m forever grateful….

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Your team did a great job today with…

Your team did a great job today with assisting with your terms and general knowledge of the program that was explained in the contract agreement form thank you so much for the support and understanding appreciate your patience with me and I’m glad that you have been successful with getting me the opportunity of working with you

April 17, 2026
Unprompted review

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