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2.0

Poor

TrustScore 2 out of 5

20 reviews

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2.0

All reviews

(20)

6 reviews in the last 12 months

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Rated 2 out of 5 stars

What the heck, Postman?

Global variables keep getting forgotten, despite selecting the right environment, the right collection, the right workspace (the only one I have) and everything.
This never gave me any problems but lately Postman has been absolutely unworkable. Everytime I have to login again, global variables cannot be found anymore and it takes over 1000 random guesses and clicks before it suddenly works for some unknown reason.
What the heck, Postman?

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

I am having an awful experience.

I am having an awful experience.
1. Insanely buggy AND laggy.
2. Your changes can randomly just disappear.
3. Flows cause more pain than help.
It is usable only for very very very basic staff.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Postman not what it used to be

Pricing structure and plans are not suitable for all which becomes really expensive for simple functionality.

Many features like account management for domains are locked behind Enterprise + Addon plans (drip pricing) which are just impractical for teams that don't use the rest of the Postman suite.

Needs a separate security/governance add-on for all plans.

At this stage, feels like our data is being held ransom which isn't a nice feeling.

Unfortunately Postman is no longer what it used to be, and is no longer a recommendation.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Milestone Postman along With Keller…

Milestone Postman along With Keller Postman was Chosen, Suing 3m Company For Me Losing over 90% Right ear Hearing With Unqualified Ear Plugs! From The Year 2023 Month April, Information Email From Keller Postman, $16,000 check Will Arrive, April 30th, 2025! Milestone Postman Sent me Email and Phone Call when I Chose The Check Arrived 1-3 weeks, April10th 2025! 16,000 minus 40% $9600.00 Taken From Law Firms, The Check From Milestone Postman That Arrive is $7998.45! Milestone Took Additional 15% From The 40%, The Check Arrived June 7th 2025! The Actual Amount Doing the Math Should Have Been $9600.00!

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

We recently received excellent support which showed great care and attention.

Special recognition to Pavithran Ravichandran and the internal team at Postman Product Support for making us feel valued as a customer.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Been using postman at work for 2 years

Been using postman at work for 2 years, building a collection. Their cloud update shaboogled me so badly i lost all data in it. The name of the calls are there but the content is completely scrambled and random.

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

Very sad customer service

Very sad customer service. Our team was new to Postman and accidentally added several more seats that were needed or used. We explained this mistake and Postman could see that these seats were never used as well. We kindly asked for a credit but they kept referring to their policy with no budging. Their customer service was not trying to understand and consider that these seats were a mistake but rather continued to point to their policy. We are a non-profit as well and they seem to not care or be able to do anything. Very disappointing.

January 8, 2024
Unprompted review
Rated 2 out of 5 stars

Excellent Tool, Terrible Customer Service

Excellent Tool. Terrible customer service.

If you work in web development Postman is really a great tool to use. We upgraded our plan to a paid plan and now are looking to revert back to a free plan as we've found we don't use the paid features quite as much as we anticipated.

Postman will NOT allow you to complete a cancel or downgrade through their website and the cancellation request has to be manually processed by Postman. I submitted my request to cancel before our renewal date and yet Postman still charged me for the paid plan. It has been 2+ weeks since my original request to cancel my plan and the request has STILL not been processed.

While the tool is excellent, I can not recommend using any of Postman's paid plans as this experience has me extremely wary of this company now.

March 3, 2023
Unprompted review
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