Delivery delays, consistently inaccurate delivery-time estimates, and the poor quality of food that arrives cold and soggy due to those delays overwhelmingly outweigh any convenience this app provi... See more
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See what reviewers are saying
Generally I love using Postmates but when you use priority delivery, make sure to watch the map. My driver delivered other orders after picking mine up. 20 minutes later it arrived. I’m glad I screen... See more
Do NOT use, absolute horrendous company/experience. Waited Ages for our pizza order to be delivered in Florida/Orlando by driver Marcello and it Never arrived!! However Marcello delivered it to th... See more
I absolutely love this delivery service! It’s my ultimate go-to for many reasons. The variety of food choices is incredible, and the deliveries are lightning fast! Plus, the prices and discounts are u... See more
2.9
Average
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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twas on time
twas on time, food was hot, handled properly and I love throwing promotions :)
October 20, 2024
Support is non existent
Support is non existent. I've tried to call and been greeted with a recording that voice support is not available. I've tried to chat and the order is not selectable in the app. I've tried to chat from a PC with the same problem. There is a support ticket inbox in the app with no apparent way to add a support ticket. With the amount of money I pay this company, how can they have removed all support avenues and consider themselves viable?
October 4, 2024
Unprompted review
Great Greasy Spoon
I love supporting a local business like this. They're always great with order notes and make really good food that scratches that old school greasy spoon diner feel.
October 19, 2024
Whoever the driver was left the food…
Whoever the driver was left the food with the next door neighbor not good
October 18, 2024
Great offers and fast and reliable…
Great offers and fast and reliable service. Saved 50$ with promotions. Amazing experience will be using Postmates again in the future.
October 16, 2024
Postmates is great!
Postmates lets you know what restaurants have low delivery fees or no fees with promotions. Nice variety of restaurants, and lets customers know about new restaurants on their app to give a try. Delivers groceries and alcohol as well.
October 14, 2024
great and fast service
October 11, 2024
Everything was great
October 13, 2024
Food was refrigerator cold.
October 14, 2024
Really surprised - you have to try
Really surprised - so fresh, beautiful presentation and absolutely delicious! I ordered very late, close to their closing, and despite that, the food & presentation was fabulous. Definitely found a new place that has now been added to my favorites. Sorry I didn't take pics - food was too tempting and I forgot.
October 11, 2024
One restaurant cancel my order.
One restaurant cancel my order, I,contac Postmates because coupon was used and founds were in hold. The fixed raid away. Thank you! It was one order for my Only child (20) who’s life if very busy at this time. Working,studies and She is a new mom. I’m in NC She is all away in Nebraska.
October 3, 2024
I have specific instructions and the…
I have specific instructions and the driver delivered at the wrong address. I never received my food. I’m very frustrated.
October 10, 2024
NEVER BUY FROM THIS APP!!! And I mean never!!!
So I bought some pasta that was supposed to be BOGO but I was charged full price for it and I was missing food from one of my orders. I contacted support to get my money back. They didn't do anything about it. They literally said they were going to transfer me to someone and they were going to respond in 6-12 hrs...it's been 3 days with no response.
October 5, 2024
Unprompted review
Delicious and delivered early!
October 7, 2024
Delivered with Respect & Ease
Deliver driver
Honored our request and made sure the order was accurate.
Delivered quick & efficient
Food was warm and as requested
October 6, 2024
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