I found the Travel Card really excellent in Japan where cash is used a lot. I was able to withdraw what I required on a daily basis. I also preferred using this type of card to a credit card, I felt... See more
Company replied
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Review summary
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Really easy to top up and keep a track of spending. Feels a secure way to make payment abroad and has always been readily accepted. Would be even better if it could also be used in the same way in the... See more
Company replied
The only comment I have is that in some places there is a commission to pay to use the card which is beyond your remit , only downside.
Company replied
The travel money card is amazing but it doen't cover other countries like in Africa so i find it limiting.
Company replied
Company details
Written by the company
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contact info
United Kingdom
- postoffice.co.uk/travel-money/card
4.1
Great
5K reviews
Asks customers to review
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No good for emergency
No good for emergency. Purchased. Thursday. Fpr friday teio to soain cant activate for 3 days. Wtf. Now in spain. Tried again. Still lock.
Try ither this one is hard work.
You try call them from uk. Night mere
August 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A very helpful and knowledgeable post…
A very helpful and knowledgeable post office assistant talked us through the whole procedure.
We have had no problems using the card so far.
July 31, 2026
Reply from Post Office Travel Money Card
Dear Helen,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
The card is easy to top up using the…
The card is easy to top up using the app. Excepted everywhere with no issues, will definitely be using it again
July 15, 2026
Reply from Post Office Travel Money Card
Dear Stephen Hill,
We appreciate your positive feedback and are happy you found our app/card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Travel card.
Easy to register, friendly and helpful staff at the Evesham branch. Only put a small amount of euros on for emergency situations, also just to familiarise my self with the card.
I used it at a petrol station which are mainly automated in Sicily to fill up with fuel. No problems. I'll put more euros on now I feel confident with it's usage.
Just need to remember the pin number.
July 29, 2026
Reply from Post Office Travel Money Card
Dear David,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Alan,
We really appreciate your positive review. It’s great to hear that your experience went all.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
It’s fantastic
It’s fantastic. Card is easy to put my currency money on. & it’s good that you can switch currency if you have any left from your last holiday to your new destination. Is good that I can top up when needed.
Iv never had any issues using it. Iv often been asked what I use when going on holiday & I always recommend the post office travel card.
July 22, 2026
Reply from Post Office Travel Money Card
Dear Carole,
Thanks so much for your fantastic review. We're happy to hear that your experience went well and that you were able to easily change your currency back after your holiday.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
Often useful but often declined in…
Often useful but often declined in Supermarkets in Scandinavia for no reason. Most inconvenient on my many trips there.
July 30, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Alan,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear C Gautrey,
We really appreciate your review. It’s great to hear the app is convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
The amount of charges imposed for using…
The amount of charges imposed for using your own money has prompted me from never using this card again. Just drawing out £30 from the post office counter cost me £1.50 I will certainly be cutting up my card.
July 27, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear James,
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
Post Office Travel Money Card
Refuses cashback after following rules
Chose to use this company after seeing them on Topcashback, so got a travel money card in Feb, after 6 months I’ve just found out they’ve declined the cashback with no reason provided. I won’t be using them on my next trip, and will be avoiding any post office travel money products in the future, they incentive signing up then refuse to give you what they owe. Really don’t recommend
July 29, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Thomas Peters,
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly.
Alternatively, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7. You can also contact us by email at info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
I have had no issues with the Post…
I have had no issues with the Post Office travel card. It worked perfectly in Thailand .
October 15, 2025
Reply from Post Office Travel Money Card
Dear John,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Easy to use
Easy to use. Ideal for people
Who travel regularly. Wish I had sorted one sooner.
July 22, 2026
Reply from Post Office Travel Money Card
Dear James,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Very easy to deal with
July 22, 2026
Reply from Post Office Travel Money Card
Dear David,
We appreciate your positive feedback and are happy you found our card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Haven’t been able to complete a top up…
Haven’t been able to complete a top up again as it won’t connect to my bank to approve the transfer
I’ve tried tapping the app and text message on the security page but neither work
I haven’t been in holiday yet but I’m not convinced it will work when I try to spend the euros I’ve loaded on to it
I’ve now signed up to a Wise card and that works fine
I wish I’d never purchased the post office card.
July 29, 2026
Reply from Post Office Travel Money Card
Dear Discerning Traveller,
We’re sorry for the trouble you had loading your Travel Money Card. We understand how important it is to access your funds easily while travelling.
We’d love the chance to help or answer any questions you may have. You can reach us on 0344 335 0109 or +44 20 79 37 02 80 from abroad lines or by email at info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Mr. Andy Howarth,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling. We’d love to understand more and help if we can. Please feel free to call us on 03458500900 or +44207 9370 280 from abroad lines or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Tavel money made easy
Ease of use and the fact that I can top-up in the app wherever I am. I’ve used this card for years now and have never had any major issues. It has so many currencies all in one place. Happy traveller. 🤗
July 29, 2026
Reply from Post Office Travel Money Card
Dear Loola,
Thanks for sharing your experience. We’re glad the app is making things easier for you. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
It was so easy to use and the ablility…
It was so easy to use and the ablility to check balance was brilliant
July 22, 2026
Reply from Post Office Travel Money Card
Dear Mrs Janet Edge,
We appreciate your positive feedback and we're glad the card is easy to use and manage. It is great that you are enjoying the experience, it really helps us to hear this.
Post Office Travel Money Card
The ease of loading and using my card…
The ease of loading and using my card is fantastic
July 15, 2026
Reply from Post Office Travel Money Card
Dear Megan,
We appreciate your positive feedback and we're glad the card is easy to use and load, it really means a lot to us.
If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Cannot recommend Post Office Travel Card
Cannot transfer money between cards. Once money is on a card there is no easy way to get money back off the card. Charged over £3 to change £8 from one currency to another so left with just over four Francs. Last card paid for in post office over a week ago still not showing in the App despite contacting customer services, they said it should show within 48 hours. They will be half way through the holiday before the last prepaid card can be used. Cant recommend Post Office Travel Card.
July 28, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Ian,
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced with your Travel Money Cards. If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Card never arrived and I had to pay £10 for a replacement
Absolutely appalling service I bought a card with nine days to go before I needed to give it to my nephew. Nine days. He said it would be delivered within 2 to 3 days first of all I don’t understand why our money Card isn’t sent by recorded delivery it’s a money card but whatever. It hasn’t arrived didn’t arrive on time their solution when I asked them what they would do about it is to have to go and buy a card from a post office for £10 and then they will transfer the money over so their solution to me not receiving a card that I had ordered when they promised to deliver within two days was to spend £10 on a new card.
So just bear that in mind if you’re thinking of buying a card from Travel post office services don’t bother
July 19, 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Craig,
Thank you for taking the time to share your feedback. We appreciate you sharing your experience. Your feedback helps us identify areas for improvement, and we’ve passed it on to the relevant team to investigate further.
Post Office Travel Money Card
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