Post Up Stand Reviews 2,268

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've used Post up Stand for years, while working at 2 different non-profits in Kansas City. Never have we received a stand-up banner that wasn't perfect. They are always great to let us know when ou... See more

Rated 5 out of 5 stars

I've been using Post Up Stand for years and as usual you've never let me down. Ordering is seamless, great communication, delivery on time, and no unexpected surprises. The designs are awesome as well... See more

Company replied

Rated 3 out of 5 stars

The replacement shade I ordered was good quality. In an online chat to confirm specs, the CSR stated an incorrect banner material - good thing I noticed the error. Even though I am fairly handy, rep... See more

Company replied

Rated 3 out of 5 stars

Your customer services and delivery was great. But your processes and systems are terrible. Reps don't get notified with files are updated on orders. You don't automatically attached design guidlines... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Post Up Stand produces custom printed banner stands, trade show displays & promotional accessories for all types of businesses & special events.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Missing critical small plastic piece

One of the retractable banners came missing the small plastic end on the pole - without which, the entire banner doesn't work! We searched the box, the bag, etc. Please send a replacement part!

May 8, 2025
Unprompted review
Rated 2 out of 5 stars

Banners broken by cheap plastic

I've ordered 2 banner stands for $375 and $353 respectively, each because they had custom, swap out cartridges. The case is good, the picture nice quality. I WOULD be happy except...

The banner top rests on a little cheap piece of plastic (instead of the pole going into the metal top as others) - and that plastic got broken in transit AND POSTUPSTAND HAS NO SOLUTION other than to order another banner for $hundreds! Their answer was "you bought it Nov. 2023, order another one." Really? Why don't they design it like others, with the pole going into a hole in the metal top?

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

I've used Post up Stand for years over 10 years.

I've used Post up Stand for years, while working at 2 different non-profits in Kansas City. Never have we received a stand-up banner that wasn't perfect. They are always great to let us know when our art isn't right so we can make adjustments. The banners themselves are sturdy and easy to set-up and store away.

September 4, 2024
Unprompted review
Rated 4 out of 5 stars

It was good to be able to order another…

It was good to be able to order another printed fabric cover for the fold-able pop-up stand. Unfortunately the fabric is almost 2 inches wider and overlaps so much that it is difficult to align the Velcro strips on buth side and get sufficient tension.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Refused to print a poster based on content

Refused to print a poster they deemed "inappropriate" related to sexual health products. Left us in the lurch as I did not know they had not printed it until only a few days before an event. The pop up sign is not inappropriate unless viewed by a member of the Taliban.

This was my 4th time printing large posters with them and now my last.

If you are a rational thinker, take your printing business elsewhere!

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Screwed me over by quoting something they don't make.

I will never be using Post Up again and I will be sure to tell everyone I work with to do the same. I reached out to Post Up Stand for 2 custom signs. I was provided with a quote by 2 different people for these signs. I called and placed my order and was told I had to pay a rush fee because they never communicated a ship date to me and said they were running behind. Why do I have to pay a rush because you are behind? I agreed to pay it because I really needed the signs done and couldn't find someone else to do them at that short notice. I got a call on the day there were supposed to ship and I was told that they don't make signs in the size I requested and that the 3 people I had now spoken with were incorrect in quoting me that size. I was also told I would lose my reseller discount on the stands because "they can't sell them without a poster" but I WAS TRYING TO ORDER THE POSTER. Basically, I got penalized for Post Up's lack of awareness and failure to catch a mistake. The customer service person that I spoke with argued with me when I told him I was in the middle of the airport and couldn't resolve it in the moment. Horrible experience, no wonder this company is sinking fast and had to be sold off to Displays 2 Go. Management tried to blame staff, staff blamed their management and no one ever took accountability and I got screwed in the end because of it.

July 18, 2023
Unprompted review
Rated 4 out of 5 stars

The customer service was great. Closure not Secure

The customer service was great. We were a little disappointed in the closure on the product. We are using it to ship table set up and the plastic clip will not hold up for shipping. We had to go out and buy hardware clips to ensure that the lid doesn't come off in shipping. For what we paid, it should have a more shipping-secure closure.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great company!

Representative was extremely helpful when calling in. Prompt service and received item when expected. Very happy with the company and will definitely use them again.

September 30, 2022
Unprompted review
Rated 1 out of 5 stars

Never use Post Up Stand

I've been using Post Up Stand for many years with different companies. We recently purchased their Budget Retractable Banner Stand with a 90 day warrantee. The banner came off of the stand within the warrantee but I made the mistake and didn't tell them until 99 days. They wouldn't replace the banner without me sending back the actual stand. Long story short, the stand got lost in transit (even though it cost me $40 to mail back) and instead of replacing the entire thing, they wanted to send me back just the reprinted banner (no stand). What's the point of that? I already have the banner that came off of the stand! Customer service was very bad and I would never use them again.

July 26, 2022
Unprompted review
Rated 3 out of 5 stars

Not very good quality

The bottom of the panels look about an inch short and they curl up. After it was assembled you could see see all the fingerprints. Wondering how it can be cleaned without damaging? Also, its not that easy to move once its up. I thought for the price, which seemed very expensive, the quality would have been better.

December 15, 2020
Post Up Stand logo

Reply from Post Up Stand

We're sorry to hear that you're not completely satisfied with your purchase, Tammy and will be following up to see how we can further assist. Thank you for your feedback. We'll make sure to find the right solution that works for you.

Rated 1 out of 5 stars

Simply Terrible Service

I placed an order on October 27th. The site said delivery would be "Est Oct 29-30". It is now 11/16 and still nothing. I have called twice and each time reached a representative that told me that the items were being made and they were held up in "Graphics" and there was a "system error". On 11/9, the rep called me back and assured me that they were shipping that week and we would have them by the end of the week. Still nothing.

November 16, 2020
Post Up Stand logo

Reply from Post Up Stand

Dan, we are truly sorry to hear that you've had this experience shopping with us and would like the chance to make this right for you. A customer care specialist will be reaching out to you soon to follow up with you on your order. Thank you for your feedback and our sincerest apologies, again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look