Pots for Tots Reviews 

240
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Many parents highlight the incredible variety of healthy, vegetable-packed meals that make feeding picky toddlers completely stress-free and genuinely enjoyable every single day. Consumers also deeply appreciate the reliable delivery service, noting that boxes always arrive perfectly frozen, well-packaged, and strictly on time. Some reviewers were not happy with portion sizes and meal variety, mentioning that older children eventually need larger servings and that food choices can become somewhat repetitive for loyal buyers. A few customers additionally experienced occasional delivery hiccups or encountered minor inconsistencies with specific food products during their ordering journey.

What people talk about most

Product

Consumers find the product to be of great satisfaction, frequently praising the delicious and nutritious... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious meals packed with real... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrive on time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always felt guilty when making meals for our little girl as I felt sometimes I was making meals for quickness and convenience sometimes which lead me to feel like I was giving her enough healthy opt... See more

Company replied

Rated 5 out of 5 stars

Absolutely love pots for tots for those evenings where you don’t have time to prepare a nutritious home cooked meal for your little ones. They have been a lifesaver from weaning my 10 month old onto f... See more

Rated 5 out of 5 stars

Pots for Tots have been so helpful in making sure my 1yr old has varied and healthy meals conveniently whilst I go back to work. It’s great to get the 1 hour time slot so you know when they’ll be deli... See more

Rated 5 out of 5 stars

Pots for Tots offers a great variety of meals in set portion sizes which are both convenient and healthy, I like know that the ingredients inside each pot is something that I have at home, nothing a... See more

Company replied


Company details

  1. Meal Delivery
  2. also in
  3. Baby Store
  4. Catering Food and Drink Supplier

Written by the company

Pots for Tots makes mealtimes easier for parents of young children. Founded by a mum who wanted better for her own little one, our meals are developed with Children's Dietitian Lucy Upton and cooked in small batches with responsibly sourced UK ingredients. Nutritionally balanced and delivered frozen to your door, so you always have something wholesome ready in minutes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

240 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(240)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

delicious and convenient!

Delicious, easy, friendly, mummy run company that has definitely been a huge help to us. The little pots are so fab and a life saver. Knowing how healthy and balanced each meal is is brilliant too. So convenient!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered for holiday in UK

I placed my order as I was coming to the UK to visit family and didn't want to spend the first day of our holiday cooking. Found the website easy to use, the selection was great, delivery was as informed and my son loved them so all in all I couldn't fault Pots for Tots.
If only they could deliver to Ireland.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

The food was delicious

The food was delicious and my 1 year old eats everything whether we serve him these. They are very handy to have when you want to eat later or when having a take away that my toddler wouldn’t enjoy. Will definitely be ordering more.

June 15, 2023
Unprompted review
Rated 3 out of 5 stars

Food is fantastic

Food is fantastic! Packaging was a little disappointing, the tops of the pots without cardboard wrappers had all come off in transit.

Would purchase again and hope it doesn’t happen again.

May 30, 2023
Pots for Tots logo

Reply from Pots for Tots

Dear Gemma,

Thank you for your valuable feedback. I'm thrilled to hear that you love our food! <3

I would like to apologize for the inconvenience caused by the lids coming off the pots during transit. We always strive to pack the boxes as securely as possible to minimize any movement during transportation. In response to your observation, we have recently introduced sleeves to provide additional protection for the pots and lids.

I will personally contact you to address your experience and ensure that we find a solution to the issue. It's important to us that we regain your confidence in our business.

Wishing you all the best,

Cherrelle
Founder

Rated 1 out of 5 stars

I must express my disappointment with…

I must express my disappointment with my recent order. It arrived with a broken lid on one of the pots, leaving the food exposed. We found a sharp bone in the fish curry; luckily, my toddler spit it out! The rice in the chicken fricassee was undercooked, a fact I discovered when my toddler refused to eat it and I sampled it myself. The overall quality of the food was regrettably low.

June 2, 2023
Unprompted review
Pots for Tots logo

Reply from Pots for Tots

Hi Cliny,

We sincerely apologize for the disappointing experience you had with your recent order and assure you that we are taking immediate actions to rectify the issues you have raised. We were shocked to hear your feedback as we pride ourselves on the quality of our meals, and we deeply regret that we fell short of your expectations on this occasion.

Firstly, we are sorry for the broken lid on one of the pots, which resulted in your food being exposed. This is certainly not the level of quality we strive to deliver, unfortunately on sometimes this can happen during transit. We have been working hard behind the scenes to implement packaging solutions to minimise this - recently introducing sleeves on the meals to further protect the pots.

We are extremely concerned to hear about the presence of a sharp bone in the fish curry. We do have strict quality control measures in place with the supplier and our own kitchen team to prevent such incidents, and we also include a fishbone warning card with the delivery.

Regarding the undercooked rice in the chicken fricassee, this is surprising to hear as we have cooking methods in place which our chef team follow to a T, we’d be keen to understand the BBE date on the pot so we can investigate the batch. We pride ourselves on providing delicious and well-prepared meals, and we apologize that this has been your experience.

We genuinely appreciate your feedback regarding the overall quality of the food. We take these comments seriously and use them as an opportunity to improve our services.

We’d also like to discuss with you how we rectify the issue and hopefully allow us the opportunity to show you this has been a very rare incident, could you pop us an email with your order number and any photographs you took to hello@potsfortots.co.uk so we can pick up directly?

Very best wishes
Cherrelle
(Founder)

Rated 4 out of 5 stars

Good quality products

Good quality products and reliable delivery service, only improvement would be if there was a wider / changing range of meals available. Would definitely recommend to others.

April 26, 2023
Pots for Tots logo

Reply from Pots for Tots

Hey Sophie, thanks so much for your feedback, I'm delighted to saye we have lots of new meals and snacks due to launch over the next two months, stay tuned to socials for updates :-)

Rated 5 out of 5 stars

The meals are absolutely fantastic

The meals are absolutely fantastic. So handy and it’s great to know they are full of nutrients. My little boy absolutely loves all the meals, even when he had been quite fussy with fish, he absolutely demolishes the fish pie and fish curry. He prefers them over anything I make!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

I’m in shock

I’m in shock! Amelia just ate nearly all of the Chicken Fricassee!! She hates mushrooms and not a fan or brown rice or cabbage, but she absolutely LOVED this!! I didn’t realise what it was so put in in the mic and then read after and thought I’d give it a go anyway, wowww! Thank you!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very delicious

Very delicious. My toddler loves every single one, they’re perfect sized portions and healthy and nutritious too.

March 22, 2023

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