Pott Candles Reviews 

447
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the wonderful products, beautiful designs, and very smooth ordering process. People regularly state that online purchases always arrive promptly and are securely packaged in protective, eco-friendly materials. Buyers are thoroughly impressed by the attractive pottery containers and the wonderful, natural fragrances that create a pleasant atmosphere at home. However, some people mentioned that a few specific candles suffered from uneven burning or problematic pooling wax issues during use. Others also noted that certain fragrance options felt a bit disappointing or much weaker than expected once finally lit.

What people talk about most

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful handmade... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that items arrive quickly and... See more

Order

Users describe positive interactions with order, highlighting how placing an order is super easy and products... See more

Customer service

People report positive experiences with customer service, noting that the team is responsive, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been seeing Pott Candles among many other candle makers in my Facebook feed for several months now. I used to be a big Yankee Candle fan, but I think not only have they priced themselves to... See more

Rated 5 out of 5 stars

Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more

Rated 5 out of 5 stars

I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more

Company replied

Rated 5 out of 5 stars

I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more

Company replied



4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(447)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

If Royal Mail were delivering would not have ordered from the company

Easy to order, fast delivery thankful that Royal Mail delivered my precious parcel and not some unreliable courier it makes the difference between ordering from the company or not based on their choice of courier but I will use again because Royal Mail were used very happy love the candle, the pots the matches and the overall presentation for myself and happy to give asa gift

October 9, 2026
Rated 5 out of 5 stars

Fantastic candles

Love the refill idea & the candle smells are lovely.Highly recommend service & candles to anyone. Try you wont be disappointed.

October 7, 2026
Rated 5 out of 5 stars

Pott candles smell amazing and the…

Pott candles smell amazing and the Potts are of a lovely quality. I have 2 Pott standard starter sets . The dark green Holly set with gold matches, plus the new for Christmas 2026 The Starlight starter set. I also bought the Christmas collection of the 3 different candles . The Starlight candles has such a pretty smelly and the Pott is beautiful .
Finally I bought the Gingham petit candle Pott with match Pott. Love the the Potts
The Tomato candle perfume was amazing ,just like tomatoes . I loved it . Brilliant !!!❤️

October 7, 2026
Rated 5 out of 5 stars

High quality, beautiful scent and quick delivery. 5/5

Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott is excellent too. A considered purchase but definitely worth the investment.
Ordered as a one off, but going to look at getting a subscription as I am so impressed. ⭐️⭐️⭐️⭐️⭐️

October 6, 2026
Rated 5 out of 5 stars

Love

I love my Pott candle and refills. Have been buying the refills for over a year now and tried many different scents and have loved them all. Just bought all three of the Christmas scents and I'm trying to resist burning them now!

October 6, 2026
Rated 2 out of 5 stars

Small candle holder ? Or candle ?

I’ve now burnt three candles in my small pot and each one was a disappointment. The two tomato ones keep pooling and wouldn’t burn properly. Then after removing the wax from second one of the tomato candles the Seasalt did the same

September 22, 2026

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