Pott Candles Reviews 

447
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the wonderful products, beautiful designs, and very smooth ordering process. People regularly state that online purchases always arrive promptly and are securely packaged in protective, eco-friendly materials. Buyers are thoroughly impressed by the attractive pottery containers and the wonderful, natural fragrances that create a pleasant atmosphere at home. However, some people mentioned that a few specific candles suffered from uneven burning or problematic pooling wax issues during use. Others also noted that certain fragrance options felt a bit disappointing or much weaker than expected once finally lit.

What people talk about most

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful handmade... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that items arrive quickly and... See more

Order

Users describe positive interactions with order, highlighting how placing an order is super easy and products... See more

Customer service

People report positive experiences with customer service, noting that the team is responsive, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been seeing Pott Candles among many other candle makers in my Facebook feed for several months now. I used to be a big Yankee Candle fan, but I think not only have they priced themselves to... See more

Rated 5 out of 5 stars

Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more

Rated 5 out of 5 stars

I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more

Company replied

Rated 5 out of 5 stars

I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more

Company replied



4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(447)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

How amazing does the Tomato Vine candle…

How amazing does the Tomato Vine candle smell?

I already had a beautiful Ocean Pott, containing a fig candle (one of my favourite scents), but I am also a huge fan of tomatoes and their smell, so I couldn't resist ordering a Tomato Vine refill. I am very pleased I did, as it smells amazing. Even with the paper wrapping still on, my room is full of the fresh, green, tomatoey smell of summer.

An added bonus was that it arrived via Royal Mail, so there was no nonsense with the delivery (as there would, undoubtably have been with EVRi!).

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Tomato Pott Candle Range

I bought the tomato Pott candle collection & I absolutely adore it! I bought it for my new home [which I have yet to move into] but despite that it is sitting next to me on the table as I work away & I am loving the occasional waft of scent every now & then. So I can't wait to light it in my new home, where I will be starting my new life.
Delivery was fast & the finish on the candle holder is gorgeous.

August 14, 2026
Rated 5 out of 5 stars

Love Pott!

From start to finish, navigating the web site and making my purchase was a highly enjoyable experience, and the candles......WOW! Beautiful natural fragrances which I know will be on a repeat purchase. Just lovely :-)

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely - think k may subscribe.

Beautiful candles with v good scent retention vs the cost. The Potts themselves are also beautiful, I have 3 now.
I’ve only contacted customer service once but they were excellent.

August 14, 2026
Unprompted review
Rated 2 out of 5 stars

Expensive and poor service, not worth the cost

So we've had the tomato scent for a few weeks now. The scent is wonderful but the kit is, in my opinion overpriced. The sample kit is not worth the price. The core candle is good quality but the pot, match pot and matches coming to just over £80 with delivery is too much. Jo Malone price point is similar and you're not getting much added value from there.

The kit itself was over 10 working days for delivery and no consessions were made because of the poor delivery service. We were looking forward this as tomato vines are the best smell in the world but although the smell is good everything else is pretty poor for the price point.

July 1, 2026
Unprompted review
Rated 3 out of 5 stars

£75 for one candle?!

For the price I was expecting more than 1 candle & holder and some matches with a pot - even at £40 this would be classed as "a bit steep" but £75 you're having a laugh. The fragrance is pleasant enough in the room but not as classy or as Jo Malone or similar. It's a shame because Isle of Wight Tomatoes themselves are fantastic but this feels like a bit of a needless collab.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

My favourites

Tonka and Roses are my favourites from the Pott Candles range. The other candles doesn't seem to have much throw of fragrance. I like the refill idea too.

July 20, 2026
Rated 5 out of 5 stars

Good outcome

Actually had an issue with delivery. Contacted customer services who were very fair. This was given as a present, recipient very pleased

July 17, 2026
Rated 5 out of 5 stars

This candle is a delight

This candle is a delight, the main candle pot and the tiny match pot are unique and fabulous. And the fragrance from the Tomato candle is perfect for summer evenings.

July 17, 2026
Rated 5 out of 5 stars

A true scent of greenhouse tomatoes

The scent of greenhouse tomatoes is subtle but last a long time and seems very much like the true thing. Also, I was pleasantly surprised to find there was a strike strip at the base of the matches pot. I would definitely order this again. Thank you!

July 15, 2026

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