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Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Machinery

Written by the company

PouchDirect est un fournisseur international pour des sachets stand-up, des sacs à café avec valve et sacs imprimés pour l'industrie alimentaire et non alimentaire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Good customer service, Linda was cery helpful and always available when needed

October 17, 2024
PouchDirect logo

Reply from PouchDirect

Dear Gregory,

Thank you for your very nice words.
We are always happy to help you.
We are looking forward to receiving your first order.

Team PouchDirect

Rated 5 out of 5 stars

The quality of the product is good

The quality of the product is good, the service efficient and the delivery quick. Perfect !

September 13, 2024
PouchDirect logo

Reply from PouchDirect

Dear Hugues,

We are very pleased to receive your positive review and hope to welcome you again soon at our webshop.

Team PouchDirect

Rated 5 out of 5 stars

Very fast delivery and great quality of…

Very fast delivery and great quality of the customer service. Very satisfied with the products, I will order again.

January 13, 2022
PouchDirect logo

Reply from PouchDirect

Dear Yann,

Thank you for your kind words. We are very glad to hear that you have received your order fast, and are satisfied with our customer service. That is what we always strive for!

Hope to see you soon on our webshop.

Team PouchDirect

Rated 5 out of 5 stars

Fast and reliable

October 27, 2021
PouchDirect logo

Reply from PouchDirect

Thank you for choosing PouchDirect for your packaging solutions. We appreciate your positive feedback and 5 star review and look forward to serve you again in the future!

Rated 5 out of 5 stars

Very quickly

Our last order was dispatched very quickly as we were in dire need. Thanks to the PouchDirect team.

May 17, 2021
PouchDirect logo

Reply from PouchDirect

Dear Sarah,

Thank you for leaving this 5-star review! We look forward to doing business with you for many years to come.

Team PouchDirect

Rated 5 out of 5 stars

Excellent listening

Excellent listening, fast answering, perfect shipping, top quality product ... I recommend!

March 24, 2021
PouchDirect logo

Reply from PouchDirect

Dear Bertrand,

Thank you for your 5 star review and positive words. We hope to see you back again soon at PouchDirect.fr!

Team PouchDirect

Rated 5 out of 5 stars

Very professional company & super after sales customer sercice.

Very professional company.
Fast service and very good quality products for packaging purposes in my case. Perfect customer service as they made me save 10€ from my order (bought food packaging for non food usage so they reached me in order to advice me on the right product for me that was cheaper in this case).
Keep doing the great work !

March 24, 2021
Unprompted review
PouchDirect logo

Reply from PouchDirect

Dear Ugo,

We are very pleased to do business with you and receive this nice 5 star review. We hope to welcome you back again soon at PouchDirect.fr!

Team PouchDirect

Rated 5 out of 5 stars

you can deal seriously with Pouch Direct

Very fast, very efficient, you can deal seriously with Pouch Direct !

February 22, 2021
PouchDirect logo

Reply from PouchDirect

Dear Nicolas,

Thank you very much for your positive review. It is our pleasure to serve you and we hope to continue serving you for many years to come!

Team PouchDirect

Rated 5 out of 5 stars

Excellent

Impressive service and communication

September 16, 2020
Unprompted review
PouchDirect logo

Reply from PouchDirect

Dear Matt,

Thank you very much for your positive review. It is our pleasure to serve you and we hope to continue serving you for many years to come!

Team PouchDirect

Rated 5 out of 5 stars

Very fast

Very fast, same as picture in the site

June 9, 2020
Unprompted review
PouchDirect logo

Reply from PouchDirect

Dear Mateo,

We appreciate your feedback, thanks for leaving this review and we hope to welcome you again soon at PouchDirect!

Team PouchDirect

Rated 5 out of 5 stars

everythign ok

everything ok, not the product I expected, but commercial service is really good.

May 11, 2020
Unprompted review
PouchDirect logo

Reply from PouchDirect

Dear Guillaume,

Thank you for your 5 star review. We appreciate your feedback and hope to serve you again in the near future!

Team PouchDirect

Rated 5 out of 5 stars

PARFAIT

PARFAIT PARFAIT

September 11, 2019
Unprompted review
PouchDirect logo

Reply from PouchDirect

Dear Alexandre,

We appreciate your feedback a lot and hope to welcome you again soon at PouchDirect.

Team PouchDirect

Rated 5 out of 5 stars

Fast delivery !!!!

July 1, 2019
Unprompted review
PouchDirect logo

Reply from PouchDirect

Dear David,

Thanks for your nice review and we hope to have the pleasure doing business with you for many years to come!

Team PouchDirect

Rated 4 out of 5 stars

Everything good except the suplier …

Everything good except the suplier change on ties bar for pouch, lower quality than before.. for same price.

December 22, 2017
Unprompted review
PouchDirect logo

Reply from PouchDirect

As a supplier of high quality pouches and accessories like tin-ties we would very much like your opinion on what you do not like on the tin-ties as received in your last deliveries. Your opinion is very helpfull for us since it is our aim by listening to our customers to deliver the best quality and keep our product range up to date and competitive in price and quality. We will forward your reply to our purchasing and quality department.

Your answer:
My rating of 4* doesn’t mean that I’m not satisfied, just I was disappointed by this new item for the same price. I’m overall very satisfied with Pouch Direct products and services. I was recently thinking of a solution to print our logo directly on the coffee pouches by your company.

Rated 5 out of 5 stars

Top!!!!!!!I Love it

Top!!!!!!!I Love it
Very quick...the second time I order there👍🏻👍🏻👍🏻

December 14, 2017
Unprompted review
PouchDirect logo

Reply from PouchDirect

Thank you for your feedback. It's nice to read you had a great experience with our company. We hope to welcome you again soon at PouchDirect!

Rated 5 out of 5 stars

reliable

samples quickly sent, order received without any trouble

October 27, 2015
Unprompted review
PouchDirect logo

Reply from PouchDirect

Thank you very much for sending us your nice feedback after your recent purchase from PouchDirect. It is a pleasure to serve you!

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