Lord Stuart Poulton. Stuart Poulton Funerals Ltd Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Funeral Director

Written by the company

We perform a unique and indispensable role in society. It is a role part professional, part vocation and part trade. Our Funeral Directors are always available in time of need. We provide emotional support, expert and practical advice.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service with a personal touch

Stuart and his team looked after the arrangements for my husband's funeral with professionalism, respect and kindness. Stuart always knew when my spirits needed lifting during the darkest of days and brought a smile to my face with a story or a joke.

This was the first time I've arranged a funeral and Stuart gave me guidance and advice throughout the process.

My husband worked for London Ambulance Service and Stuart liaised with them to make the arrangements for the ceremonial part of the service.

It was exactly what I wanted and was a perfect send-off for my husband.

I would recommend Stuart and his team without hesitation.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Stuart and the team were brilliant…

Stuart and the team were brilliant helping me navigate my way through the funeral process. Constant communication and added personal touches on the actual day of the funeral. Eternally grateful for looking after partner while he was with you and the perfect send off he had.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Made a very difficult day very special

Stuart and their team were so professional, supportive and respectful when organising my son's funeral recently. Nothing was too much trouble and everything was arranged exactly as we wanted it. Stuart provided so many personal touches that made a very difficult day very special. Thank you. 10/10

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Back in 2015

Back in 2015, when we lost Dad, Stuart and his team demonstrated unparalleled professionalism. They assisted me, my sister, and our families in celebrating Dad’s extraordinary life with immense support. It was a relief knowing he was being cared for by individuals familiar with him, and they were visibly moved when they realized they were arranging a farewell for someone they'd known, destined to reunite with Mom, whom Stuart had also cared for years prior. Our gratitude goes to Stuart and his team for their compassion during such a difficult period. They allowed us to mourn without feeling rushed to pick up our father. We remain eternally grateful. In 2022, when my brother-in-law passed, we turned to Stuart and his team again. Their care and empathy surpassed our expectations. Though Stuart Poulton Funeral Directors are located in North Weald, they willingly traveled to Greys, proving that no request is too great for them. We are deeply appreciative of their efforts.During the toughest times, Stuart and his team truly shine. In 2024, when my sister passed, we immediately reached out to Stuart to handle everything. Their attention to detail, down to color-coordinating ties and socks, relieved us of any worries. Stuart's team, consistently supportive through all our losses, made each farewell unique and heartfelt. We are incredibly thankful and wholeheartedly recommend their services.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Hard to put into words

Hard to put into words. But I can't find fault with anything they did. Stuart and his team were wonderful. 10 out of 10. Thank you for all your hard work.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

You sent my dad off just how he would've wanted.

Stuart was amazing helping with my dad’s funeral. He made a really tough time so much easier and took a lot of pressure off my mum, sisters, and me. His mix of professionalism and humour put us at ease and really helped us start to heal. I can’t recommend Stuart and his team enough — they made the whole day run smoothly.

Dad went out just like he lived — with a smile, and a joke: ‘I told you I was ill.’

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

My daughter and my mum

Its been a while to write this 5* review for Stuart as he looked after my daughter and more recently my mum.

Stuart and his team act in such a professional manner in looking after your loved one. From start to finish, he takes the stresses and the pressure out of a very difficult situation and goes above and beyond his duties and treats it personally as if it’s a member of his family.

I cannot recommend him and his team enough. I’m forever grateful for what he does. Thank you 🙏

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

The best care

In 2015 when dad passed away Stuart and his team couldn't have been more professional than they were when they helped me, my sister and both our families celebrate the exceptional life of our dad. It was comforting to know that he was being looked after by people that actually knew him and were genuinely shocked when they realised who they were about to send off to meet up with our mum who was looked after by Stuart many years before. Thank you Stuart and your team for the care and compassion you showed us and that very sad time. You gave us the time to grieve without any pressure to collect our dad from your shelf. We will always be grateful and once again thank you.
Unfortunately in 2022 my brother-in-law also passed away and again we went to Stuart and his team to take care of our loved one. Again the care and compassion given to us was beyond anything we could have wished for. Stuart Poulton Funeral Directors are based in North Weald but were more than happy to come to Greys. Nothing is ever too much for them. Again thanks for everything.
The most saddest times are when Stuart and his team come to the fore. My sister passed in 2024 so we did not hesitate in calling Stuart to make the arrangements. We knew that we would not have to worry about any aspect of the day. The team even colour co-ordinated their ties and Stuart his socks. His Team, who have been consistent during all our bereavements, made every passing special and individual. We can't thank them enough. We would recommend them in a heart beat.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

The late Mr William Wilson x

We had the horrible experience of losing a loved one and u don’t know where to turn !! But we rang Stuart Poulton Funeral Directors and all our worry’s and fears were laid to rest pardon the pin ! Stuart and his team were just simply caring kind friendly and very professional and made this journey so much easier for us !! From start to finish it was the most spectacular service ever and so kind and caring on the day too and made us feel special ! They gave our loved one a wonderful send off and would recommend them to anyone x personal touch and that goes a very long way ! Thankyou to Stuart and his amazing team 💙

April 12, 2024
Unprompted review
Lord Stuart Poulton. Stuart Poulton Funerals Ltd logo

Reply from Lord Stuart Poulton. Stuart Poulton Funerals Ltd

Thank you for your kind words
Lord Poulton

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look