While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If there was a zero or -zero that is…

If there was a zero or -zero that is what I’d give. Order was months late and when it did arrive there is no rechargeable light bulb or two items of lights as indicated. Sent pictures and now the email is coming back that it is no longer available. Don’t waste your money

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Well order the lamps 2nd Feb

Well order the lamps 2nd Feb. Chased several times with no response. Told them on 21st March I wished to cancel the order and if I wasn't refunded I'd contact my bank regarding the refund.
Today 4th April very poorly wrapped box arrived. With said lamps. Just the lamps and miss all the other bits . Remote,lamps,USB cable. So totally useless. . Now have the fight to recover my money 💰 😢

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

Dire experience

Dire experience - this feels like a scam unfortunately- my products were extremely late and so I cancelled and asked for a refund- had contact with Kevin G from customer service who has since ghosted me. The lamps have arrived despite my repeated requests for a refund and many emails saying that I can no longer use them. The boxes are beaten up , poorly wrapped, open and the quality is poor. I’m chasing for a refund but nothing! Avoid is my best advice. It is such a dire experience / they took payment and have failed at every stage to provide any meaningful customer experience

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!

Pretty much like every other comment on here, this is a scam. We ordered lamps after seeing an advert on social media platforms. Product never arrived, no response from the company to our repeated emails. They are now going by the website pridola.co.uk PLEASE AVOID!

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! DO NOT BUY FROM THEM!
I bought some trainers under the Poviro website, size 8 (UK), they are more like a UK size 6. Tried to contact via different means, email & contact form to return for refund but no response, then got an automated email which i responded to, no response. Cost me £39.99 - down the drain!

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

We ordered from Proviro {Pridola} after seeing a slick advertisement on Pintrest.on 7th February . The 2 lamps did not arrive. We have E mailed the company several times, BUT no reply.
This seems to be a scam !

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY (Poviro) it is a Scam.

My wife ordered some lamps from this company (online) after viewing them on their website. After some delay without acknowledgement we began to feel suspicious. We sent reminders to their email address (no telephone number) and received some non-committal replies, clearly designed to string us along. It quickly became apparent that this is a scam and the order was never going to be fulfilled. We asked for a refund, but (surprise, surprise) no reply. We then contacted our credit card company and submitted a claim and now await the outcome. At the risk of repeating myself, this is a SCAM 100%

February 17, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look