First things first, fantasic customer service from xs sports, really is top tier. When your spending a good chunkn of money, good customer service is a must. They delivered on this. The equip... See more
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I was selling a seated leg curl and extension unit which needed to be disassembled for transportation. As I had bought the unit second hand I didn't have the instruction/assembly manual so I emailed X... See more
Ordered a Cross trainer. Came next day. Slightly damaged. But very very impressed with the instant response. Even though it says open mon-fri. I emailed today on Saturday expecting to get response on... See more
Purchased the xs leg extension which arrived very quick after ordering. Built it up next day which was simple to do but found that the large pad supplied had wrong size of hole in it so wouldn't sl... See more
Company details
Written by the company
POWA Gym is a UK-based supplier of high-quality strength and functional training equipment for home gyms, personal training studios and commercial fitness spaces. We specialise in cable machines, functional trainers, leg machines, racks and other strength equipment designed to offer excellent performance, durability and value. As a small family-run business, we focus on straightforward service, reliable UK delivery and practical support before and after your purchase. Our aim is simple: to make robust, well-designed gym equipment accessible to customers who want serious training equipment without unnecessary complexity or inflated prices.
Contact info
Unit 48A Atcham Business Park, SY4 4UG, Shrewsbury, United Kingdom
- 01743 290393
- support@powagym.co.uk
- powagym.co.uk
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Excellent description of item ordered
Excellent description of item ordered, excellent piece, dispatched and arrived within two working days, when ordered in a weekend. Definitely rate five stars
Speedy service
Speedy service, tension belt fitted to my cross trainer and working like new.
Excellent service delivery on time…
Excellent service delivery on time wires to pulse sensor missing. One email to customer service received the following day. Would highly recommend xs sports 👌
Excellent rowing machine for a slightly…
Excellent rowing machine for a slightly overweight middle aged woman. It was reasonably easy to put together and immediately feels easy to use. The display gives me enough information so I can keep track how I am doing. I am not a natural keep fit enthusiast and I have put it in front of the TV. The distraction that gives means I have covered miles already!
Leg machine
It's not to bad, it's not as good as the gym but it's better than nothing.
Mine arrived with damage to the seat and the frame is a bit badly pressed, hopefully it will be OK.
I did email customer service and they asked for pics, I sent them a few but I didn't hear anything back.
It's very good for seated hamstring, feels very good, I am pretty short tho and I do think if you are very tall it might not feel as it does for me.
This leg machine would be alot better if the holes in the selector plate had a couple more. And also the seat would benefit from an adjustable hight/tilt.
I've been using it for a month and i will keep it for the time being.
Fantastic company
Fantastic company - purchased a leg curl / extension machine and it arrived fast, had an issue with one of the pads, which was rectified fast!
Support got back to me on a Sunday and the replacement pad was sent next business day.
Item was exactly what I needed and was…
Item was exactly what I needed and was delivered really quickly
Absolutely amazing service given 👍
An excellent company
I have found XSSports to be an excellent company, caring and supportive, with attention to detail. They really do go the extra mile. It is a pleasure to do business with them
Tension Belt & Flywheel Issues
I received my CT310 Elliptical Cross Trainer Exercise Bike in late January 2021.
The tension belt lasted four months. I was provided with two free ones and told that, "In most cases these belts last for many years without needing replacing."
A second belt failed eight months later. I think this was due to play in the flywheel and provided a video showing how its movement meant the flywheel rim touched the sides of the tension belt.
XSSports offered a third free belt. However, I argued that the machine was faulty and have accepted a 50% refund on my purchase price. We have thus amicably resolved the matter.
Excellent service from XS Sports
Excellent service from XS Sports. Goods arrived within two days. Good products and good value for money.
great value and good back up support
I have ordered xssports310s cross arm…
I have ordered xssports310s cross arm machine ... everything delivered perfectly took less time to assemble but unfortunately its my bad i started getting knee pain after using it , there is nothing wrong with machine or xs sports might be am not aware of it how to use it in proper way ... because of this side effect knee pain i had to return it back after 2 weeks ...
and the xs sports refunded all of my money which i didnot even expect ...God Bless this company ... they are very genuine ... and i called the customer support he had very patiently answered all my calls ...true worth buying in this company ...
Excellent service with fast delivery
Excellent service with fast delivery. One part of my machine had the wrong size foam roller, I emailed and correct size was posted out within 2 days which was greatly appreciated.
Very helpful when organising a repair…
Very helpful when organising a repair under warranty.
Quick service for a replacement belt
Brilliant Service
All things came really rapidly which I was impressed with. The front leg extension is a great piece off equipment really easy to build. The stationary bike is off brilliant quality and also was very easy to build. I would recommend XS sports fro future purchases. Many thanks
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