POWA Gym Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First things first, fantasic customer service from xs sports, really is top tier. When your spending a good chunkn of money, good customer service is a must. They delivered on this. The equip... See more

Rated 5 out of 5 stars

I was selling a seated leg curl and extension unit which needed to be disassembled for transportation. As I had bought the unit second hand I didn't have the instruction/assembly manual so I emailed X... See more

Rated 5 out of 5 stars

Ordered a Cross trainer. Came next day. Slightly damaged. But very very impressed with the instant response. Even though it says open mon-fri. I emailed today on Saturday expecting to get response on... See more

Rated 5 out of 5 stars

Purchased the xs leg extension which arrived very quick after ordering. Built it up next day which was simple to do but found that the large pad supplied had wrong size of hole in it so wouldn't sl... See more

Company details

  1. Fitness Equipment Store

Written by the company

POWA Gym is a UK-based supplier of high-quality strength and functional training equipment for home gyms, personal training studios and commercial fitness spaces. We specialise in cable machines, functional trainers, leg machines, racks and other strength equipment designed to offer excellent performance, durability and value. As a small family-run business, we focus on straightforward service, reliable UK delivery and practical support before and after your purchase. Our aim is simple: to make robust, well-designed gym equipment accessible to customers who want serious training equipment without unnecessary complexity or inflated prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent rowing machine for a slightly…

Excellent rowing machine for a slightly overweight middle aged woman. It was reasonably easy to put together and immediately feels easy to use. The display gives me enough information so I can keep track how I am doing. I am not a natural keep fit enthusiast and I have put it in front of the TV. The distraction that gives means I have covered miles already!

February 15, 2022
Rated 3 out of 5 stars

Leg machine

It's not to bad, it's not as good as the gym but it's better than nothing.
Mine arrived with damage to the seat and the frame is a bit badly pressed, hopefully it will be OK.
I did email customer service and they asked for pics, I sent them a few but I didn't hear anything back.
It's very good for seated hamstring, feels very good, I am pretty short tho and I do think if you are very tall it might not feel as it does for me.
This leg machine would be alot better if the holes in the selector plate had a couple more. And also the seat would benefit from an adjustable hight/tilt.
I've been using it for a month and i will keep it for the time being.

February 11, 2022
Rated 5 out of 5 stars

Fantastic company

Fantastic company - purchased a leg curl / extension machine and it arrived fast, had an issue with one of the pads, which was rectified fast!

Support got back to me on a Sunday and the replacement pad was sent next business day.

February 10, 2022
Rated 5 out of 5 stars

An excellent company

I have found XSSports to be an excellent company, caring and supportive, with attention to detail. They really do go the extra mile. It is a pleasure to do business with them

February 3, 2022
Unprompted review
Rated 3 out of 5 stars

Tension Belt & Flywheel Issues

I received my CT310 Elliptical Cross Trainer Exercise Bike in late January 2021.

The tension belt lasted four months. I was provided with two free ones and told that, "In most cases these belts last for many years without needing replacing."

A second belt failed eight months later. I think this was due to play in the flywheel and provided a video showing how its movement meant the flywheel rim touched the sides of the tension belt.

XSSports offered a third free belt. However, I argued that the machine was faulty and have accepted a 50% refund on my purchase price. We have thus amicably resolved the matter.

February 1, 2022
Rated 5 out of 5 stars

I have ordered xssports310s cross arm…

I have ordered xssports310s cross arm machine ... everything delivered perfectly took less time to assemble but unfortunately its my bad i started getting knee pain after using it , there is nothing wrong with machine or xs sports might be am not aware of it how to use it in proper way ... because of this side effect knee pain i had to return it back after 2 weeks ...

and the xs sports refunded all of my money which i didnot even expect ...God Bless this company ... they are very genuine ... and i called the customer support he had very patiently answered all my calls ...true worth buying in this company ...

January 24, 2022
Rated 5 out of 5 stars

Brilliant Service

All things came really rapidly which I was impressed with. The front leg extension is a great piece off equipment really easy to build. The stationary bike is off brilliant quality and also was very easy to build. I would recommend XS sports fro future purchases. Many thanks

January 14, 2022

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