I have been buying products from Powder Butterfly for over 10 years both for myself and as gifts. Recently I have used the online shop and the service is excellent. A few years ago I bought Newcastle... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We met Corinne at a Shaun the Sheep farewell event and saw some fantastic examples of her work. Her work is so unique and relevant (for us!) to our area. We ordered Christmas baubles of St James Park... See more
Company replied
Bought some Newcastle cuff links and the heart pin badge from a wonderful display of Powder Butterfly products at an exhibition. I could have bought them all! They make wonderful presents. They are st... See more
Company replied
Great product and amazing service. Very personal and genuine. Will definitely use them again and whole family will too. Was contacted personally with regard to gift wrapping. Made this purchase sp... See more
Company replied
Company details
Written by the company
Powder Butterfly has been creating and selling "Souvenirs with Soul" that connect people to the places they love since 2012. We provide delivery to national and international locations via our e-commerce shop. ⭐ We sell our products on Newcastle Quayside every Sunday. ⭐ We DO NOT have a shop at the John Marley Centre; this is our business address. ⭐ Best Newcomer Newcastle Christmas Market 2025 ⭐ Member of Made In Britain ⭐ All of our products are designed and made in Britain, and where possible, we use local suppliers
Contact info
John Marley centre, NE15 6TT, Newcastle-upon-Tyne, United Kingdom
- 07940537024
- hello@powderbutterfly.com
- powderbutterfly.com
4.9
Excellent
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for the beautiful mug
Thanks for the beautiful mug. It was a gift for a friend and she loves it. Ordering and delivery was perfect
February 13, 2020
Unprompted review
Reply from Powder Butterfly
Hi Terry, thanks so much for your review. I am so pleased that your friend liked the mug that you bought for her from our website.
Cheese board.. I ordered the Newcastle Chopping board…
I ordered the Newcastle Chopping board for my daughter who lives in Lanzarote (a little piece of home) to use as a cheese board. I was very impressed when it arrived. Very good quality. Arrived super quick too.
January 28, 2020
Unprompted review
Reply from Powder Butterfly
Thank you so much Judith for your review. I really appreciate you taking the time to let me know how impressed you were with your purchase. And it’s so lovely to hear that it’s new home is in Lanzarote. I hope you have a lovely day!!
Reply from Powder Butterfly
Thanks so much for your review and I am so pleased that you like the teapot!!
Amazing product and fantastic…
Amazing product and fantastic service!!! Messaged on Facebook with a query and the lovely woman talked me through the website and even offered to ring. She then delivered to a local pickup on the same day! Excellent service and product would definitely buy here again!
December 27, 2019
Unprompted review
Reply from Powder Butterfly
Thanks so much for your wonderful review Emily. I am so pleased that I managed to get your purchase to you in time for Christmas. I am so pleased you liked your purchase as well. And I look forward to helping you with your next visit to Powder Butterfly.
fast efficient service for delivering…
fast efficient service for delivering gift
December 27, 2019
Unprompted review
Reply from Powder Butterfly
Thanks Kathleen for your review. We look forward to helping you with any future gift requirements you might have.
Bought the large chopping boards with…
Bought the large chopping boards with Newcastle landmarks and I absolutely love them, great gifts and really quick delivery!
November 30, 2019
Unprompted review
Reply from Powder Butterfly
Thank you so much Heather for your review. I am so pleased that you liked the chopping boards. You have made my day!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.