Hazel was the best selling girl in the store, she help me so much I can’t even know how to thank her! I’m writing this because se really deserves some credit cause shes solved my problem in 5 minutes... See more
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Switch locationKalvebod Brygge 59, 1560 København, Vesterbro, DK
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Hazel was the best selling girl in the store, she help me so much I can’t even know how to thank her! I’m writing this because se really deserves some credit cause shes solved my problem in 5 minutes... See more
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I have a very good customer service experience. I highly recommend to shop with POWER DK. I really appreciate. Thanks.
Company replied
I got hassled by the staff to buy a more expensive product and offered unrelated services like electricity and cell. Felt really bad. You should let people pick up their package in peace otherwise you... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Kalvebod Brygge 59, 1560, København, Vesterbro, Denmark
3.9
Great
242 reviews
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Hazel was the best selling girl in the…
Hazel was the best selling girl in the store, she help me so much I can’t even know how to thank her! I’m writing this because se really deserves some credit cause shes solved my problem in 5 minutes that i was having for 3 days at the store! Thanks so much hazel! <3
July 17, 2026
Unprompted review
Reply from POWER.dk - Fisketorvet
Hi Dalila,
Tusind tak for den flotte anmeldelse og for at dele din oplevelse i POWER Fisketorvet.
Det er skønt at høre, at du fik så god og hurtig hjælp i butikken, og at dit problem blev løst på få minutter.
Vi sætter stor pris på, at du tog dig tid til at give den ros videre.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Fisketorvet⚡
Hazel was the best selling girl in the…
Hazel was the best selling girl in the store, she help me so much I can’t even know how to thank her! I’m writing this because se really deserves some credit cause shes solved my problem in 5 minutes that i was having for 3 days at the store! Thanks so much hazel! <3
July 16, 2026
Unprompted review
Reply from POWER.dk - Fisketorvet
Hi dalilaz,
Tusind tak for den flotte anmeldelse og for at dele din oplevelse fra Fisketorvet.
Det er skønt at høre, at du fik så god hjælp i butikken, og at dit problem blev løst så hurtigt. Den slags oplevelser betyder meget, og vi sætter stor pris på, at du tog dig tid til at skrive det.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Fisketorvet⚡
I have a very good customer service…
I have a very good customer service experience. I highly recommend to shop with POWER DK. I really appreciate. Thanks.
July 14, 2026
Reply from POWER.dk - Fisketorvet
Hi f rahman khan,
Tusind tak for de flotte ord og for din anmeldelse.
Det glæder os virkelig at høre, at du havde en så god oplevelse, og at servicen gjorde et positivt indtryk.
Tak fordi du anbefaler POWER DK. Det sætter vi stor pris på.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Fisketorvet⚡
Reply from POWER.dk - Fisketorvet
Hi PAUL,
Tusind tak for de flotte ord og de 5 stjerner. Det er en fornøjelse at høre, at du har haft en god oplevelse og fået god service hos POWER Fisketorvet.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Fisketorvet⚡
bad service
July 5, 2026
Reply from POWER.dk - Fisketorvet
Hi mohammad,
Mohammad, thank you for sharing your feedback.
It is disappointing to read that you had a bad service experience at Fisketorvet, and that is not the level of help we want to provide. 😊
Your feedback about the service experience in the store has been passed on internally so the routines and follow-up at Fisketorvet can be reviewed more closely. 💬
We appreciate you taking the time to make us aware of this, and we hope to have the chance to give you a better experience next time. 🤗
super godt power.
July 1, 2026
Reply from POWER.dk - Fisketorvet
Hej Muhammad,
Tusind tak for de flotte ord og de 5 stjerner! Det er en fornøjelse at læse, og vi er glade for, at du har haft en så god oplevelse hos POWER Fisketorvet.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Fisketorvet⚡
Reply from POWER.dk - Fisketorvet
Hi Sameena,
Tusind tak for de flotte ord og de 5 stjerner. Det er skønt at høre, at du havde en god oplevelse med både priserne og personalet i POWER Fisketorvet. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Kind regards Erik, POWER Kundeservice on behalf of POWER Fisketorvet⚡
Go to Store.
May 30, 2026
Reply from POWER.dk - Fisketorvet
Hi Onkar,
Tak for din vurdering! Vi sætter pris på de 5 stjerner og på, at du tog dig tid til at dele din oplevelse med POWER Fisketorvet.
Alt det bedste, Erik at POWER! ⚡
Its good that is all
May 18, 2026
Reply from POWER.dk - Fisketorvet
Hi daudi,
Tak for anmeldelsen.
Det er dejligt at høre, at oplevelsen var god.
Vi sætter pris på, at du tog dig tid til at dele det.
Alt det bedste, Erik at POWER! ⚡
I wanted to buy a TV
I wanted to buy a TV, that was in stock at the shop. I asked about it from an employee, who said there's non in stock. My Danish is not perfect, so didn't want to complain when I saw "lager 2", he then tried and sell their local brand for the same price.
Absolute awful experience.
May 16, 2026
Unprompted review
Reply from POWER.dk - Fisketorvet
Hello András
Thank you for your review.
I am truly sorry to hear about your experience in our store. It is very disappointing to hear that you were told a product was out of stock when it showed otherwise, and that you felt pressured towards another brand instead. This is definitely not the level of customer experience we aim to provide, and I apologize for the frustration this has caused you.
We really appreciate you bringing this to our attention, as it helps us improve our communication and service in the stores.
We hope we will be seeing you again and providing you with a much better experience next time!
Best regards
POWER / Christian
Went in to buy a Ninja Creami deluxe…
Went in to buy a Ninja Creami deluxe XL, and was well taken care off by Bershan. He gave me a crash course on the product to avoid common user mistakes.
Well done young man!
May 17, 2026
Unprompted review
Reply from POWER.dk - Fisketorvet
Hi Nahom,
Tusind tak for den flotte anmeldelse.
Det er virkelig dejligt at høre, at du fik god hjælp i butikken, og at du også fik nyttige råd med på vejen til din Ninja Creami Deluxe XL.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik at POWER! ⚡
The process of this company is completely broken
I have ordered a simple cable.
It said it will take more than a month AFTER I HAVE ORDERED IT.
Tried to cancel online but it was a bit cumbersome.
Then i went to the shop, tried to cancel there too they said their system is very old and it can only be done online.
We took the steps there to cancel.
Then they still sent the product to me no money back.
I tried to cancel online again, the online chatbot didn’t understand anything and then i was asked for some data then when i provided they still never cancelled.
Then now i just get the product more than a month after I did mot need it at all.
NEVER EVER BUY ANYTHING from this this broken company
April 27, 2026
Reply from POWER.dk - Fisketorvet
Hi Daniel
Thank you for your review.
I am very sorry to hear about the trouble you have experienced with your order and the cancellation process. This is definitely not the level of customer experience we want to provide.
I have looked into your case and found that your cancellation request unfortunately did not reach our customer service team due to a technical error in our system. I can also see that the store has registered the order as delivered to you. If you are still missing a refund or need help with the return, I would recommend to contact our customer service or send an email to review@power.dk.
We are taking your case as valuable feedback to improve our internal systems and we look forward to providing you with a much better experience in the future.
All the best
Jacob/POWER
Today your team delivered my new…
Today your team delivered my new washing machine, and I also paid extra for installation service. I am very disappointed with the experience.
Before your technicians arrived, both washing machines were working properly. After they installed the new machine, it did not work. The technicians only said that there was an electricity problem and then left without fixing anything.
They also did not properly fix the door after opening it to bring the machine inside.
I buy many things from POWER and have always trusted your service, which is why this experience is very disappointing for me.
If I now need to call an electrician myself, then what was the reason for paying extra for installation service?
I would appreciate it if you could resolve this issue as soon as possible.
Thank you.
May 13, 2026
Reply from POWER.dk - Fisketorvet
Dear Sudip,
Thank you for your feedback. I am writing to follow up on our recent telephone conversation regarding the delivery and installation of your new washing machine.
As we discussed, I would like to clarify that the installation could not be completed because the technicians from RTC (our delivery partner) identified an underlying electrical issue at the site. While we understand this was a frustrating experience, I am glad I had the opportunity to explain that the failed installation was due to these technical circumstances rather than a fault in POWER’s service planning.
To resolve this matter and ensure you are satisfied, we have agreed on the following solution:
A full refund of the installation fee you paid.
A free rice cooker sent to you as a gesture of goodwill for the inconvenience caused.
I am very pleased to hear that you were happy with our conversation and the explanation provided. We truly value your loyalty as a regular customer at POWER, and it means a lot to us that you still have trust in our brand despite the issues with the external technician.
We have noted that you are kindly willing to update your review to 5 stars once you have received the rice cooker. We will make sure it reaches you as soon as possible.
Thank you for your understanding and for giving us the chance to set things right.
Best regards,
Muhammed
Power Customer Service
The tv is fine but the staff are…
The tv is fine but the staff are irritating.. He just wasted our half and hour, we were sure about our decision, he kept asking for unwanted telmore SIM card .this is irritating , if we don't want than leave us, why you bothering
May 4, 2026
Reply from POWER.dk - Fisketorvet
Hi,
Thank you for your review. I’m sorry to hear about your experience in the store.
I can understand your frustration, especially when you already had made up your mind about the TV and still felt pressured with repeated offers for additional services you were not interested in. That is not the experience we want our customers to have.
It’s important to us that customers feel respected and not bothered once they have clearly declined additional offers.
Your feedback is appreciated and will be shared internally as part of our ongoing efforts to improve the in-store customer experience.
Have a nice day. Best regards,
Astrid/POWER
Long waiting time
April 28, 2026
Reply from POWER.dk - Fisketorvet
Hi Oleksandra,
Tak for anmeldelsen.
Det er godt at få den slags feedback med videre, især når ventetiden har fyldt så meget i oplevelsen.
Vi håber, at et kommende besøg giver et hurtigere og bedre forløb.
All the best, Erik at POWER! ⚡
The staff is polite and always…
The staff is polite and always accommodating to the customer.
April 27, 2026
Reply from POWER.dk - Fisketorvet
Hi Vitali,
Tak for de flotte ord.
Det er dejligt at høre, at oplevelsen i butikken var så god, og at hjælpen blev mødt med venlighed og imødekommenhed.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik at POWER! ⚡
I got hassled by the staff to buy a…
I got hassled by the staff to buy a more expensive product and offered unrelated services like electricity and cell. Felt really bad. You should let people pick up their package in peace otherwise you're just increasing logistics as prople are forced to order to boxes.
March 28, 2026
Reply from POWER.dk - Fisketorvet
Hi,
Thank you for your review. We’re sorry to hear about your experience, where you felt pressured to purchase a more expensive product and were also offered unrelated services such as electricity and mobile plans. That is not the experience we want our customers to have.
We understand your frustration, especially as Click & Collect should be a simple and smooth way to pick up an order without unnecessary distractions or pressure. We regret that this was not your experience.
Your feedback is very important to us, and we will take it on board as we work to ensure a more respectful and seamless pickup process for our customers.
We wish you a lovely day.
Best regards,
Astrid/POWER
Attentive sellers gave me good advice about good products and good options
Attentive sellers, speak great English (I'm not Danish). A great service, excellent product options and good business.
February 23, 2026
Reply from POWER.dk - Fisketorvet
Hi Francine,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores sælgere i Fisketorvet gav dig god rådgivning og hjalp dig med at finde de rigtige produkter. Vi er glade for, at du oplevede god service og var tilfreds med vores produktudvalg.
Det betyder meget for os at vide, at vores team kunne hjælpe dig på engelsk og give dig en positiv oplevelse. Vi sætter stor pris på din feedback!
Alt det bedste, Erik hos POWER! ⚡
Everything great
March 13, 2026
Reply from POWER.dk - Fisketorvet
Hi Sara,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at alt var perfekt. Vi sætter stor pris på din positive feedback og er glade for, at du havde en god oplevelse hos os.
Alt det bedste, Erik hos POWER! ⚡
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