POWER.dk - Fisketorvet Reviews 158

TrustScore 4 out of 5

3.8

Kalvebod Brygge 59, 1560 København, Vesterbro, DK


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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought AirPods Pro (3rd generation), and Mohammad assisted me during the process. He was very friendly and helpful, explaining everything clearly and guiding me on what would be best for m... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a Ninja Creami deluxe XL, and was well taken care off by Bershan. He gave me a crash course on the product to avoid common user mistakes. Well done young man!

Company replied

Rated 5 out of 5 stars

Attentive sellers, speak great English (I'm not Danish). A great service, excellent product options and good business.

Company replied

Rated 1 out of 5 stars

I wanted to buy a TV, that was in stock at the shop. I asked about it from an employee, who said there's non in stock. My Danish is not perfect, so didn't want to complain when I saw "lager 2", he t... See more


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Kalvebod Brygge 59, 1560, København, Vesterbro, Denmark

3.8

Great

TrustScore 4 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi daudi,

Tak for anmeldelsen.

Det er dejligt at høre, at oplevelsen var god.

Vi sætter pris på, at du tog dig tid til at dele det.

Alt det bedste, Erik at POWER! ⚡

Rated 1 out of 5 stars

I wanted to buy a TV

I wanted to buy a TV, that was in stock at the shop. I asked about it from an employee, who said there's non in stock. My Danish is not perfect, so didn't want to complain when I saw "lager 2", he then tried and sell their local brand for the same price.

Absolute awful experience.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Went in to buy a Ninja Creami deluxe…

Went in to buy a Ninja Creami deluxe XL, and was well taken care off by Bershan. He gave me a crash course on the product to avoid common user mistakes.

Well done young man!

May 17, 2026
Unprompted review
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi Nahom,

Tusind tak for den flotte anmeldelse.

Det er virkelig dejligt at høre, at du fik god hjælp i butikken, og at du også fik nyttige råd med på vejen til din Ninja Creami Deluxe XL.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.

Alt det bedste, Erik at POWER! ⚡

Rated 1 out of 5 stars

The process of this company is completely broken

I have ordered a simple cable.
It said it will take more than a month AFTER I HAVE ORDERED IT.

Tried to cancel online but it was a bit cumbersome.

Then i went to the shop, tried to cancel there too they said their system is very old and it can only be done online.

We took the steps there to cancel.

Then they still sent the product to me no money back.
I tried to cancel online again, the online chatbot didn’t understand anything and then i was asked for some data then when i provided they still never cancelled.

Then now i just get the product more than a month after I did mot need it at all.

NEVER EVER BUY ANYTHING from this this broken company

April 27, 2026
Rated 1 out of 5 stars

Today your team delivered my new…



Today your team delivered my new washing machine, and I also paid extra for installation service. I am very disappointed with the experience.

Before your technicians arrived, both washing machines were working properly. After they installed the new machine, it did not work. The technicians only said that there was an electricity problem and then left without fixing anything.

They also did not properly fix the door after opening it to bring the machine inside.

I buy many things from POWER and have always trusted your service, which is why this experience is very disappointing for me.

If I now need to call an electrician myself, then what was the reason for paying extra for installation service?

I would appreciate it if you could resolve this issue as soon as possible.

Thank you.

May 13, 2026
Rated 1 out of 5 stars

The tv is fine but the staff are…

The tv is fine but the staff are irritating.. He just wasted our half and hour, we were sure about our decision, he kept asking for unwanted telmore SIM card .this is irritating , if we don't want than leave us, why you bothering

May 4, 2026
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi,

Thank you for your review. I’m sorry to hear about your experience in the store.

I can understand your frustration, especially when you already had made up your mind about the TV and still felt pressured with repeated offers for additional services you were not interested in. That is not the experience we want our customers to have.

It’s important to us that customers feel respected and not bothered once they have clearly declined additional offers.

Your feedback is appreciated and will be shared internally as part of our ongoing efforts to improve the in-store customer experience.

Have a nice day. Best regards,
Astrid/POWER

Rated 5 out of 5 stars

I recently bought AirPods Pro (3rd…

I recently bought AirPods Pro (3rd generation), and Mohammad assisted me during the process. He was very friendly and helpful, explaining everything clearly and guiding me on what would be best for my needs. Thanks to his support, I felt confident in my decision and made the purchase.

May 5, 2026
Unprompted review
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi Adal,

Tusind tak for den flotte anmeldelse.

Det er dejligt at høre, at du fik en venlig og hjælpsom oplevelse i Fisketorvet, og at vejledningen gjorde det nemt at føle sig tryg ved dit køb.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.

All the best, Erik at POWER! ⚡

Rated 4 out of 5 stars

Long waiting time

April 28, 2026
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi Oleksandra,

Tak for anmeldelsen.

Det er godt at få den slags feedback med videre, især når ventetiden har fyldt så meget i oplevelsen.

Vi håber, at et kommende besøg giver et hurtigere og bedre forløb.

All the best, Erik at POWER! ⚡

Rated 5 out of 5 stars

The staff is polite and always…

The staff is polite and always accommodating to the customer.

April 27, 2026
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi Vitali,

Tak for de flotte ord.

Det er dejligt at høre, at oplevelsen i butikken var så god, og at hjælpen blev mødt med venlighed og imødekommenhed.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.

Alt det bedste, Erik at POWER! ⚡

Rated 1 out of 5 stars

I got hassled by the staff to buy a…

I got hassled by the staff to buy a more expensive product and offered unrelated services like electricity and cell. Felt really bad. You should let people pick up their package in peace otherwise you're just increasing logistics as prople are forced to order to boxes.

March 28, 2026
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi,

Thank you for your review. We’re sorry to hear about your experience, where you felt pressured to purchase a more expensive product and were also offered unrelated services such as electricity and mobile plans. That is not the experience we want our customers to have.

We understand your frustration, especially as Click & Collect should be a simple and smooth way to pick up an order without unnecessary distractions or pressure. We regret that this was not your experience.

Your feedback is very important to us, and we will take it on board as we work to ensure a more respectful and seamless pickup process for our customers.

We wish you a lovely day.

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Attentive sellers gave me good advice about good products and good options

Attentive sellers, speak great English (I'm not Danish). A great service, excellent product options and good business.

February 23, 2026
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi Francine,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores sælgere i Fisketorvet gav dig god rådgivning og hjalp dig med at finde de rigtige produkter. Vi er glade for, at du oplevede god service og var tilfreds med vores produktudvalg.

Det betyder meget for os at vide, at vores team kunne hjælpe dig på engelsk og give dig en positiv oplevelse. Vi sætter stor pris på din feedback!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Everything great

March 13, 2026
POWER.dk - Fisketorvet logo

Reply from POWER.dk - Fisketorvet

Hi Sara,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at alt var perfekt. Vi sætter stor pris på din positive feedback og er glade for, at du havde en god oplevelse hos os.

Alt det bedste, Erik hos POWER! ⚡

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