It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possibl... See more
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See what reviewers are saying
Power is like the lottery. If you find a nice employee you will have a good experience. In this case a young gentleman - I believe his name is Christopher - went beyond my expectations. Well done. Ot... See more
Company replied
Good service buying a new TV, crap service to get the TV fixed! They advice you well accoording to your needs, but the TV got faulty within a few weeks. To get a Samsung TV fixed, requires patien... See more
Company replied
I ordered a Lenovo computer online on Power.dk and it said it would be ready for pick up in thirty minutes at Ishøj. However, after confirming the order, the expected time of delivery changed to two-f... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Industridalen 11, 2635, Ishøj, Denmark
- 70338080
3.8
Great
4K reviews
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Reply from POWER.dk - Ishøj
Hi Andreea,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at leveringen til butikken gik godt, og at afhentningen var nem. Vi sætter stor pris på din positive feedback.
Med venlig hilsen, Erik fra POWER! ⚡
Very satisfying product from power
January 4, 2026
Reply from POWER.dk - Ishøj
Hi Kabita,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er så tilfreds med dit køb hos POWER. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere kvalitetsprodukter og god service. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse!
Alt det bedste, Erik hos POWER! ⚡
Now I want to buy my product...
Disappointing... I was told I could pick up my order from the store within 5 business days after placing it on November 18th, but today is December 5th and I still haven't received it. The email I received states that the product has arrived at the ishøj store, but it hasn't arrived. The store staff is indifferent, customer service is inadequate, and everyone is wandering around aimlessly, not knowing what they're doing, and there's no experienced staff to provide any information. I don't think I'll ever shop at the power store again.
November 26, 2025
Reply from POWER.dk - Ishøj
Hej
Mange tak for din anmeldelse!
Her i POWER ønsker vi kun at yde vores kære kunder en god handelsoplevelse, hvorfor vi ærgrer os over at læse om din oplevelse med os, da det bestemt ikke er det vi ønsker at efterlade dig med.
Vi håber på at kunne byde dig velkommen igen en anden god gang og ønsker dig en god dag 😊
De bedste hilsner
Emma/POWER
It was amazing
It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possible. I was a bit worried that I might receive a returned item or get a message saying they unfortunately couldn’t process my order. But nothing like that happened — instead, I received a brand-new item.
Thanks to Power.dk-Ishoøj!
November 30, 2025
Reply from POWER.dk - Ishøj
Hi Sreenivas,
Thank you for taking the time to share your wonderful Black Friday experience with us! It's fantastic to hear that you had such a positive online shopping experience and were able to secure the item you wanted despite it being sold out elsewhere.
We're delighted that your concerns about receiving a returned item or order processing issues didn't materialize, and that you received a brand-new product as expected. Your satisfaction with the entire process - from finding the item online to receiving it in perfect condition - is exactly what we strive for at POWER.
Your feedback about the Black Friday sale experience is incredibly valuable to us. We work hard to ensure our online platform can handle high demand periods like Black Friday while maintaining quality service, and it's rewarding to know we succeeded in your case.
Thank you for choosing POWER for your Black Friday shopping, and we look forward to serving you again in the future!
Reply from POWER.dk - Ishøj
Hi Yuvaraj,
Tak for din fantastiske anmeldelse! Det varmer virkelig at høre, at du har haft en god oplevelse med vores kundeservice og tilbud. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Ishøj
Hej
Mange tak for din anmeldelse!
Her i POWER ønsker vi kun at yde vores kære kunder en god handelsoplevelse, hvorfor vi ærgrer os over at læse om dit besøg hos os, da det bestemt ikke er det indtryk, eller den oplevelse, vi ønsker at efterlade dig med.
Vi håber på at kunne byde dig velkommen igen en anden god gang og ønsker dig en god dag 😊
De bedste hilsner
Emma/POWER
Poor customer experience / support from Ishøj & Lyngby. Time wasting
I had a very disappointing experience with Power.
I went to the Power store in Glostrup in the morning to buy an LG TV.
They didn’t have it in stock, but the employees told me they could see two demo/display models available in their Ishøj and Lyngby stores, and that I could purchase one of those if I wanted to. Very helpful so far.
So I drove to Power Ishøj.
After arriving, they couldn’t find the TV at all.
I asked the employee to call their colleagues in Lyngby to confirm before I drove there, but….they didn’t pick up the phone. The worker then took my number and told me that an employee named Oliver would call me the next day to help me or find a better offer.
Nobody called the next day….
So I called Power customer service myself to get an update. They said they would leave a message for Oliver to call me back.
Still waiting.
He finally did call….from a private/anonymous number.
Instead of helping me find the TV or offering a some kind of solution, he seemed more focused on figuring out why his colleague in Glostrup told me they had demo models. Honestly… who cares? I just wanted help.
He said he would call Lyngby to check the TV.
Ten minutes later he calls back and says to me: “They don’t pick up the phone.”
No alternative solution like…. “I’ll try again later,” no “I’ll email them,” no “I’ll contact a manager,” nothing. Just the same dead end as the day before.
At this point, I’ve wasted my time driving between stores, received wrong information, and experienced zero ownership or problem-solving.
Unbelievably unprofessional, you will get better customer service if you buy a toaster in Føtex.
November 19, 2025
Unprompted review
Reply from POWER.dk - Ishøj
Hi Kofi,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en rigtig god oplevelse hos os i Ishøj. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Rajendra,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en så positiv oplevelse med os i Ishøj. Din feedback betyder meget for os, og det motiverer hele vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Bala Prajapati,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en god oplevelse med vores service i Ishøj. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Klaudia,
Thank you for taking the time to share your positive feedback about your hair dryer purchase! It's wonderful to hear that you're satisfied with both the product and the value you received.
Your 5-star review means a lot to us, and we truly appreciate customers like you who take the time to share their experiences. We're delighted that the hair dryer met your expectations, especially considering the price point.
We hope you continue to enjoy your purchase, and we look forward to serving you again in the future at POWER.
Very poor service
Very poor service
I was there at store and coule not find my desire product so i orderd at store .
and staff their told me that i can receive my product on 2-5business days.. amd then when 7 business days passed , i texted at customer service and they replied that i can get my product after 4 month.. which is really shame and really really disappointing . i did not expect this from power managemnet .
Thank you for wasting my time
October 22, 2025
Reply from POWER.dk - Ishøj
Hi Christian,
Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse med vores service. Vi sætter stor pris på din tillid og er glade for, at vi kunne leve op til dine forventninger.
Tusind tak for at du tog dig tid til at dele din oplevelse!
Alt det bedste, Erik hos POWER! ⚡
Ordering and pickup went smoothly.
Ordered an Apple Watch Ultra 3 at Power though the internet. Ordered pick up at the local Power store to get it faster. Everything went smoothly. Had to wait somewhat in the store before being served.
September 18, 2025
Reply from POWER.dk - Ishøj
Hi Gregers,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at din bestilling og afhentning af Apple Watch Ultra 3 gik så glat. Vi sætter stor pris på, at du valgte Click & Collect for hurtigere levering, og at hele processen fungerede godt for dig.
Vi noterer os din kommentar om ventetiden i butikken og vil sørge for, at vores specialistteam modtager denne feedback til intern gennemgang.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Power offers very attractive discount…
Power offers very attractive discount prices that are not associated with subscriptions to telecom companies. The customer service is topnotch👍🏾👍🏾👍🏾💖💖💖
September 16, 2025
Reply from POWER.dk - Ishøj
Hi Leinyuy,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med vores konkurrencedygtige priser og vores kundeservice. Vi arbejder hårdt for at tilbyde de bedste tilbud uden unødvendige bindinger, og det betyder meget for os at vide, at du sætter pris på vores indsats. Din positive feedback motiverer hele vores team til at fortsætte med at levere den bedste service.
Med venlig hilsen, Erik hos POWER! ⚡
Terrible customer service
Terrible customer service, a chatbot which cannot help, and a promise that a person would contact me that never happened. Two weeks since I made my order online, and I still have not been able to barely raise my matter to anyone responsible. They have been holding 1000 dkk which I could have spend in much more reliable vendors for 2 weeks now...
August 5, 2025
Reply from POWER.dk - Ishøj
Hi Markos,
Vi har modtaget din feedback omkring din oplevelse, og vores specialistteam vil gennemgå den internt for at forbedre vores service.
Det er forståeligt, at du er frustreret over den manglende respons og de udfordringer, du har oplevet i forsøget på at få hjælp.
Du kan følge din ordres status ved at logge ind på din MyPOWER-konto under "Køb". Alternativt kan du kontakte os på telefon 70 33 80 80 i vores åbningstid mellem 10:00 og 17:00 på hverdage, eller benytte vores chat, som er tilgængelig på hverdage mellem 9:00 og 17:00.
Jeg vil meget gerne hjælpe dig med at undersøge din sag nærmere og finde en løsning på situationen.
Med venlig hilsen
POWER
Good services I like it.
July 19, 2025
Reply from POWER.dk - Ishøj
Hi customer,
Tak for din positive anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med vores services. Din tilfredshed betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele din feedback. Vi stræber altid efter at give den bedste service til vores kunder.
Med venlig hilsen, Erik at POWER! ⚡
Bought an apple watch SE model 40 mm…
Bought an apple watch SE model 40 mm with cellular for my 9 old son. Apple doesn't support Apple watch for kids feature in Denmark. Went back to return the watch at the store, they refused to take the watch, citing their return policy on apple products, that the packaging is not intact. Since the package is open they cannot take it back. They even refused me to allow speaking to their store manager.
The return policy is merely printed at the back of the receipt. Ideally they should explain their return policy on apple products at the time of purchase, and they should also explain what features are supported.
March 26, 2025
Reply from POWER.dk - Ishøj
Hi Vijay,
We hear you about the Apple Watch situation! Our specialist team has received this feedback and will pass it on internally for review.
Just to explain - Apple watches are considered hygiene products since they come into close contact with skin. That's why we can only take them back when their original seals haven't been broken.
I get that it's frustrating when you discover feature limitations after opening the product. Your feedback about the Apple Watch's features in Denmark and how we communicate our return policies is valuable to us.
Thanks for taking the time to share your experience with us!
Reply from POWER.dk - Ishøj
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
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