POWER.se - Heron City Reviews 

2,820
TrustScore 4 out of 5

4.0

Dialoggatan 2, 141 75 Huddinge, Stockholm, SE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great helpful associate who pointed out the 50% discount for my purchase if I changed mobile operators and then compared what I have now with Telia to Telenor. He even said to come back for help with... See more

Rated 5 out of 5 stars

My husband and I visited Power to purchase a new mobile phone, and we were very pleased with the service we received from Lauin M. He was friendly, professional, and extremely helpful throughout the... See more

Company replied

Rated 4 out of 5 stars

Not a firm delivery commitment. One day it said 2 working days, next day almost 10 and then came back and said now it’s ready after 5 days. Extremely unpredictable. Delivery experience was good wit... See more

Company replied

Rated 1 out of 5 stars

You are not giving me my order LG 75 TV I order this television since 2/7/2026 yet I have not get it I have paid for it when will I get my TV?

Company replied


Company details

  1. Electronics Company
  2. Appliance Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Repair Shop
  6. TV store

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

Promotion box for POWER.se - Heron City

Veckans kampanj

Se veckans utvalda deals!

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,820)

15,660 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The collected hair brush was used and…

The collected hair brush was used and had hairs in it ! We made another order and the front end employee said it will arrive in 2 days. But they just cancelled the order once I left the shop. Horrible experience with service only in heron city.

November 29, 2023
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hello!


I'm sorry to hear about the unpleasant experience you had with your order and the service at Heron City. It's definitely not the level of service we aim to provide.

Have a great day!
Muwahib on POWER!

Rated 1 out of 5 stars

Opened box, missing screws

The box I received was previously opened. Two screws were missing from the monitor, which made it impossible to assemble

November 28, 2023
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hello!


I'm sorry to hear about the issue you encountered with your received product. It's certainly not the experience we aim to provide.

Have a great day!
Muwahib on POWER!

Rated 2 out of 5 stars

Ordered a campaign item to be picked up…

Ordered a campaign item to be picked up in store (Heron City). Had to wait for a while before the lady searched for it and said it was out of stock.

How is it possible that I receive an email with the confirmation that my reserved item is ready, and on arrival I don’t receive it with an excuse.

Your ‘click and reserve’ system is not credible.

October 25, 2023
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I ordered few items in shop ( items were on sale) on 11th Oct and payment was made but later I was informed that items are not avialable so was informed to cancel the order. I spend hours in queue and could not get the items for which order was booked. Why the system allowed to book order If items were not in shop.
Its pathetic experience.

October 12, 2023
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hello!

We sincerely apologize for the inconvenience and frustration you experienced during your recent shopping experience with us. This situation was not handled properly, and we understand that the inconvenience you faced was unacceptable.

Best regards
Muwahib on POWER

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look