The washing machine arrived damaged, with a dent on one side. I am very unhappy with this experience.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to buy an earphone and get some information about mobiles, so there was a guy named Natt and he was so friendly and had a good knowledge about mobiles and every electronic devices that we asked... See more
Company replied
All was good, i like do shopping there. I received answers to my questions and bought good "Lighting to 3,5mm jack" cable. All positive, and i am satisfied!
Good help from the employee that served us. Friendly, not pushing.
Company replied
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Gesällvägen 11, 857 53, Sundsvall, Skönsberg, Sweden
- 08 517 66 000
Veckans kampanj
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The washing machine arrived damaged
The washing machine arrived damaged, with a dent on one side. I am very unhappy with this experience.
January 6, 2026
Reply from POWER.se - Sundsvall
Hello,
Thank you for taking the time to share your experience with us. We completely understand how disappointing it can feel when something does not meet expectations upon delivery, especially when it concerns such an important everyday product. At the same time, we are glad to see that you have been in contact with the store and that the situation appears to have been resolved with a new machine being sent out. We truly appreciate this, as it shows that the dialogue worked and that a solution could be found. We always take this kind of feedback with us to continue improving and to ensure that the overall experience is as smooth as possible.
Have a nice day,
Sara at POWER!⚡
Reply from POWER.se - Sundsvall
Hi ahmad,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att vårt team i Sundsvall levererat professionell service. Vi är stolta över våra medarbetare och deras engagemang för att ge dig den bästa upplevelsen. Din feedback motiverar oss att fortsätta leverera högkvalitativ service varje dag!
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Sundsvall
Hej Lars,
Thank you for your kind feedback! At POWER, we always strive to provide the best possible service, so we're glad you found our customer care to be great.
We're here to help if you need anything else in the future.
Best regards,
Tilda från POWER!⚡️
Helpful and friendly
The salesman was friendly and helpful but not "pushy".
We're pleased with our new TV.
August 16, 2024
Reply from POWER.se - Sundsvall
Hi Nigel,
Thank you so much for your review.
We’re delighted to hear that you’re pleased with your new TV and that our salesperson did a great job without being pushy. Your feedback means a lot to us, and we look forward to assisting you again if you need anything else. 🙂
Have a fantastic day,
Sara at POWER!
Reply from POWER.se - Sundsvall
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Jolina på POWER!
Reply from POWER.se - Sundsvall
Hej!
Vilken glädje att höra att du tyckte om vår personal. Tack för att du delade din positiva åsikt med oss. Vi ser fram emot att ge dig samma höga standarder vid ditt nästa besök.
Ha en härlig dag!
POWER
Good help from the employee that served…
Good help from the employee that served us. Friendly, not pushing.
June 13, 2024
Reply from POWER.se - Sundsvall
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Great!!!!!!!
May 27, 2024
Reply from POWER.se - Sundsvall
Hej Leonardo!
Ditt positiva omdöme gläder oss verkligen. Tack för att du delade med oss!😊️
Bästa hälsningar,
Jolina på POWER! ⚡
Brett sortiment och excellent…
Brett sortiment och excellent kundservice! Power kommer alltid vara mitt förstahandsval. Keep up the good work.
May 7, 2024
Reply from POWER.se - Sundsvall
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
The best customer care I had in Sundsvall
I went to buy an earphone and get some information about mobiles, so there was a guy named Natt and he was so friendly and had a good knowledge about mobiles and every electronic devices that we asked. His English fluency aslo at a good level because we were unable to communicate in Swedish. Even we went there almost closing time, he gave the priority to our needs. Me and my wife was so delighted with the customer service and the care because of Natt. We will definitely come again next week and anytime we want something good in electronics.
May 4, 2024
Unprompted review
Reply from POWER.se - Sundsvall
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Reply from POWER.se - Sundsvall
Hej!
Vi är glada att höra att du uppskattade vår personal. Vi jobbar hårt för att göra varje kundupplevelse så trevlig och hjälpsam som möjligt.
Om du någonsin behöver något annat är du välkommen tillbaka, vi är här för dig!
Allt gott!
Jolina på POWER! 🙂️
Reply from POWER.se - Sundsvall
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Reply from POWER.se - Sundsvall
Hej hej,
Tack för att du delade ditt positiva omdöme med oss!
Vi är glada att vi kunde uppfylla dina förväntningar. Kom tillbaka snart så vi kan fortsätta att leverera glädje och service.
Ha en underbar dag!
Jolina på POWER! 😁️
Bra service!
March 21, 2024
Cheap and good quality
February 5, 2024
Personal..
February 1, 2024
Bra personal 👍
February 1, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.