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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent fit, comfort, and durability, even after multiple washes. Many consumers are also impressed with the efficient and helpful customer service, highlighting quick responses and effective solutions to any issues. The delivery service is frequently described as fast and reliable. However, some customers experienced issues with their orders, including items not arriving or being faulty upon receipt. A few other people also felt that the quality of certain products, particularly leggings, had declined over time, with concerns about material changes and stitching. There were also occasional reports of dissatisfaction with customer service regarding specific issues, such as unfulfilled gift card orders or problems with product support after a certain period.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the great quality... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the fantastic quality of... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the excellent and brilliant... See more

Order

People report ambiguous experiences with order. Many customers praise the quick updates and amendments to... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the exceptionally fast and... See more

Based on these reviews

Rated 5 out of 5 stars

Unbelievable customer service. A big shout out to Danielle from the customer service team who went above and beyond to help me locate an RnG1 jacket for my daughter. My daughter is a huge fan of Pow... See more

Rated 5 out of 5 stars

I recently bought two of the tops and sports bra from Powercut and I couldn’t be more impressed. The fabric quality is top-notch—lightweight, breathable, and moisture-wicking, which keeps me comfortab... See more

Rated 5 out of 5 stars

I love all my clothing from powercut ,,the shape,, the colours ,,the fit ,,, just super ! Such an excellent online service,, I got lots of good deals too ! Such good value ,, not overly expensive for... See more

Rated 5 out of 5 stars

I ordered but never received my item. After a week and a half I emailed inquiring about my order and my query was answered straight away 🙃. Another item was dispatched straight away and I received i... See more


Company details

  1. Activewear Store
  2. Sportswear Store

Written by the company

POWERCUT® is an Irish athleisure brand designing performance-driven essentials for people who expect more from what they wear. We create performance activewear, outerwear and everyday basics built around movement, comfort and long-lasting quality. Every piece is engineered with purpose: premium fabrics, refined fits, intentional details, and a clean aesthetic that works from training to everyday life. We operate across e-commerce, retail concessions and our own standalone stores, offering a consistent high value experience whether you shop online or visit us in person. Our community of over half a million customers continues to shape what we make, how we improve, and what comes next. Rooted in Ireland, expanding globally, and committed to raising the standard in athleisure. This is POWERCUT®.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Update of order was very fast

Update of order was very fast. I ordered two extra pairs of a fabulous trousers from Powercut. But when I ordered I accidentally selected the wrong size. I emailed the customer services team straight away and within just a few hours they updated my order.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with a fleece top I…

I had an issue with a fleece top I bought. When i got in touch, within 24 hrs I had an email back looking for a few more details. Straight after I sent the details, I have a replacement fleece being sent to me. The girl Danielle was so prompt and polite. I have bought powercut clothing since last winter changing from another well known brand. I find the quality fantastic and look forward to buying more. Thanks again!!!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication & so helpful.

I just recently placed an order with Powercut for a fleece to be sent to my daughter in Australia. Once I saw my confirmation email I realised it was the wrong size I had ordered. I emailed the company in a panic and the lovely Danielle got back to me 1st thing the following day. She amended my order and assured me that all was good and the correct size would be shipped. So it’s a 5 ⭐️⭐️⭐️⭐️⭐️ review from me.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Dealt with Danielle in customer service. She was absolutely amazing she sorted a jacket that online was saying it was out of stock but she sourced it for me. Jacket is currently on it's way 👍

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Really good quality raincoat…

Have been looking for a decent raincoat for ages and found this one on their website. Really good quality, nicely lined and lightly padded with fleece lined pockets making it nice & cosy. Great length with zip that opens at both ends. I bought the wine coloured one which is really nice, well worth the €75

January 26, 2026
Rated 5 out of 5 stars

Good products, excellent customer service

I have bought many items of clothing from Powercut. Only once was one faulty and with that the customer service was excellent from Danielle. Quick, efficient and sent a replacement item straight away when proof was shown that the item wasn't up to their usual standards.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Really good customer service

Really good customer service. Very responsive and quick. Great quality items too! Fleeces are lovely and the coats are properly waterproof!

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

WORST CUSTOMER SERVICE NOT RETURNING MY MONEY

Returned 2 fleeces that were received by this company 24th December . Per their email you are supposed to get notification once it’s been received that has not happened . I am still waiting on refund, emailed again today and received the exact same email. Would never buy from again don’t trust their customer service and not looking like I will get my money back AVOID AT ALL COSTS WORST CUSTOMER SERVICE EVER

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fleece and leggings

Ordered a 1/4 zip fleece and leggings. Sized down in fleece as per other reviews. I wear a size 12 and the size small is plenty big and roomy. Ordered a size m in leggings and they are perfect.

December 29, 2025

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