Unbelievable customer service. A big shout out to Danielle from the customer service team who went above and beyond to help me locate an RnG1 jacket for my daughter. My daughter is a huge fan of Pow... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
POWERCUT® is an Irish athleisure brand designing performance-driven essentials for people who expect more from what they wear. We create performance activewear, outerwear and everyday basics built around movement, comfort and long-lasting quality. Every piece is engineered with purpose: premium fabrics, refined fits, intentional details, and a clean aesthetic that works from training to everyday life. We operate across e-commerce, retail concessions and our own standalone stores, offering a consistent high value experience whether you shop online or visit us in person. Our community of over half a million customers continues to shape what we make, how we improve, and what comes next. Rooted in Ireland, expanding globally, and committed to raising the standard in athleisure. This is POWERCUT®.
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Update of order was very fast
Update of order was very fast. I ordered two extra pairs of a fabulous trousers from Powercut. But when I ordered I accidentally selected the wrong size. I emailed the customer services team straight away and within just a few hours they updated my order.
Lovely colour pink and great quality
I had an issue with a fleece top I…
I had an issue with a fleece top I bought. When i got in touch, within 24 hrs I had an email back looking for a few more details. Straight after I sent the details, I have a replacement fleece being sent to me. The girl Danielle was so prompt and polite. I have bought powercut clothing since last winter changing from another well known brand. I find the quality fantastic and look forward to buying more. Thanks again!!!
Great communication & so helpful.
I just recently placed an order with Powercut for a fleece to be sent to my daughter in Australia. Once I saw my confirmation email I realised it was the wrong size I had ordered. I emailed the company in a panic and the lovely Danielle got back to me 1st thing the following day. She amended my order and assured me that all was good and the correct size would be shipped. So it’s a 5 ⭐️⭐️⭐️⭐️⭐️ review from me.
Very good quality and great fit lovely…
Very good quality and great fit lovely colours also
The clothes are great quality without…
The clothes are great quality without having to pay ridiculous prices! Ive bought a couple pieces there and they're some of my favourites now
Excellent customer service
I contacted the customer service and within a few minutes Danielle had the query dealt with and resolved. Brilliant customer service
Excellent customer service
Excellent customer service - swift response and easy to contact. I dealt with Danielle who was very helpful
Excellent customer service
Dealt with Danielle in customer service. She was absolutely amazing she sorted a jacket that online was saying it was out of stock but she sourced it for me. Jacket is currently on it's way 👍
Fleece Top nice and warm
Fleece Top nice and warm, very much oversized so bear that in mind when buying it. Arrived very promptly. Would definitely buy again
Really good quality raincoat…
Have been looking for a decent raincoat for ages and found this one on their website. Really good quality, nicely lined and lightly padded with fleece lined pockets making it nice & cosy. Great length with zip that opens at both ends. I bought the wine coloured one which is really nice, well worth the €75
Good products, excellent customer service
I have bought many items of clothing from Powercut. Only once was one faulty and with that the customer service was excellent from Danielle. Quick, efficient and sent a replacement item straight away when proof was shown that the item wasn't up to their usual standards.
Really good customer service
Really good customer service. Very responsive and quick. Great quality items too! Fleeces are lovely and the coats are properly waterproof!
WORST CUSTOMER SERVICE NOT RETURNING MY MONEY
Returned 2 fleeces that were received by this company 24th December . Per their email you are supposed to get notification once it’s been received that has not happened . I am still waiting on refund, emailed again today and received the exact same email. Would never buy from again don’t trust their customer service and not looking like I will get my money back AVOID AT ALL COSTS WORST CUSTOMER SERVICE EVER
Fleece and leggings
Ordered a 1/4 zip fleece and leggings. Sized down in fleece as per other reviews. I wear a size 12 and the size small is plenty big and roomy. Ordered a size m in leggings and they are perfect.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








