Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more
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Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!
27111 Aliso Creek Road, Suite 165, 92656, Aliso Viejo, United States
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II was so impressed with the fast shipping! Item described was what I received.

Reply from Power Meter City
Outstanding customer service when I reached out for a technical question when searching for a power meter

Reply from Power Meter City
Thank you for your prompt response and prompt shipment. This is my first time using your company I will continue to do so with customer service like this! The items I purchased from you are replacement parts for my Trek Madone--a bike I love to ride and want to keep it in top shape. Thanks again guys!

Reply from Power Meter City
They had the part and color I was looking for fast shipping and good price

Reply from Power Meter City
Super fast shipping! Thank you! Power meter exactly as expected, and my order was shipped within an hour of placing it.

Reply from Power Meter City
Power Meter City after purchase reach out to me to see if I had any questions or concerns. Good customer service.

Reply from Power Meter City
Excellent buying experience from a company I wasn’t familiar with previously! Communication was great and I really appreciate the knowledge base that was made available to me through emails and videos. Products shipped extremely fast too!

Reply from Power Meter City
Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank.
The phone app has been removed from Google play despite having link to same in the provided manual.
Lots of info. available on Power City's website and staff are quick to reply to email.

Reply from Power Meter City
Extremely fast service overall and high attention to detail.

Reply from Power Meter City

Reply from Power Meter City

Reply from Power Meter City
Fast Custumer service and product information
Plus shipping is very fast

Reply from Power Meter City
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