While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent bunch of lads. So helpful and friendly. Mark (manager) helped me with my order and after ordering it a 2pm the parcell arrived at 9.30am the following morning. Excellent prices and very... See more

Rated 3 out of 5 stars

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and r... See more

Rated 1 out of 5 stars

I ordered a bathroom ceiling light becel with next day delivery service four weeks ago that has not been delivered. I contacted Powersaver and DHL with the request to investigate with nmo response. On... See more

Rated 1 out of 5 stars

Avoid this company. Item sold not as described on their web site. Refund was offered (Return at my expense) however the problem (lack of range on the sensor) was discovered after unit was fitted so I... See more

Company details

  1. Electrical Wholesaler
  2. Burglar Alarm Store
  3. Electronic Parts Supplier

Written by the company

Powersaver is a UK based Electrical and Security wholesaler. Selling intruder alarms, wireless burglar alarms, lighting, home security and electrical products.


Contact info


2.7

Poor

TrustScore 2.5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent bunch of lads

Excellent bunch of lads. So helpful and friendly. Mark (manager) helped me with my order and after ordering it a 2pm the parcell arrived at 9.30am the following morning. Excellent prices and very helpful staff, what more could you as for.
Thankyou all.
Cliff

January 12, 2026
Unprompted review
Rated 3 out of 5 stars

Next Day Delivery………NOT!!!!!!

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and requested a refund for the extra postage but never even got a reply. Although yes I did receive my goods it is not worth paying for NEXT DAY DELIVERY which let the company down badly.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a bathroom ceiling light…

I ordered a bathroom ceiling light becel with next day delivery service four weeks ago that has not been delivered. I contacted Powersaver and DHL with the request to investigate with nmo response. Only emails from PS are the request to review. Here we go.

May 1, 2023
Rated 5 out of 5 stars

Service with a smile

The service from your staff were second to none. Great knowledge and the happy to help attitude from them is great.

April 2, 2023
Powersaver logo

Reply from Powersaver

Good morning, Gordon. I'm delighted to hear that you had a positive experience shopping with us! Thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great service

March 28, 2023
Powersaver logo

Reply from Powersaver

Thank you for letting us know how we are doing, it's much appreciated!

Rated 1 out of 5 stars

Paid for next day delivery and it…

Paid for next day delivery and it arrived 3 days later. No communication

March 24, 2023
Powersaver logo

Reply from Powersaver

Good morning,

I'm sorry to hear that your item arrived late. I have checked the order and can see that it was despatched on a next day service. I am unsure what happened with DHL on this delivery, but I will have a look into it.

If you ever need anything else, please do not hesitate to give us a call.

Rated 5 out of 5 stars

Good service

Although Royal Mail were two days late in delivering the order , Ryan kept me updated throughout the entire process. Product received in good order and complete :-)

March 18, 2023
Powersaver logo

Reply from Powersaver

Thank you for the positive review, It's always a pleasure getting you sorted, Lee!

Rated 1 out of 5 stars

Wasn’t delivered when within specified…

Wasn’t delivered when within specified timeframe and now they don’t respond to emails regarding returns as the goods are no use to me as not delivered on time

March 13, 2023
Powersaver logo

Reply from Powersaver

Good morning, James. I'm sorry to hear your order didn't arrive on time. Our emails are monitored constantly, and we don't see any emails regarding returns. If you give us a ring on 01484 718888 I'd be happy to get this sorted for you.

Rated 5 out of 5 stars

Security Item

Extremely efficient service, and arrived quickly. If we have further orders will certainly be in touch. I think location was Burnley.

March 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look