My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.
44 Tehama St., 94105, San Francisco, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TLDR- for the Form Builder plans you should know that:
Submissions = number of page views.
Responses = number of form submissions.
Number of 'responses' is irrelevant to the plan you purchase.
I have been using the POWr form app for years without issue. Recently, they have made changes to both the pricing (increasing it) and the plan benefits (reducing them) without notice.
Their plans all refer to the number of submissions you get per month for each plan. In the context of a form app, the word submission means to submit a form.
However, POWr appear to have a non-dictionary interpretation of this word, expecting people to know that when they say 'submissions', they actually mean number of 'page views'.
These are not interchangeable words!?!
The language is at best likely to confuse everyone, and at worst deliberately deceptive so as to confuse everyone and force upgrades to more expensive plans.
Because of this definition of 'submission', the form app you've purchased stops working when the number of PAGE VIEWS exceeds number of 'submissions' allowed in your plan, regardless of whether you've received any actual POWr form submissions/responses.

Reply from POWR
Increased my subscription price for the form builder by 65% from last year without any notice or knowledge this will happen, which is against the law in the UK.
My subscription is now 40% more expensive than what a new customer would pay.
The form builder itself is extremely basic - NinjaForms and TypeForm are half the price and can do 10x more.
The team did not help and were unreasonable.
I will be switching my business way from POWR apps and will be challenging the payment with PayPal - all because this business puts greed above customers.

Reply from POWR
I have a problem in my account, The pro plan - form builder offer me to get 1000 Submissions per month
and i get only about 20 - 50 Submissions per month and the number not recount every month so every month i get 20 - 50 and ive reached about 1400 Submissions in 6 month so normally if i get 50/1000 Submissions next month the counter will shows 0/1000 Submissions. And ive contacted support for 2 days and i get no reply or help about that they replied and says that i need to upgrade to get more Submissions but i dont really reached the limit per month.
i hope you see this Powr and understand the problem that i have in my account.
im using powr since 2019 - 2020

Reply from POWR
Fantastic support. I had an issue with form layouts on Unbounce. Support team were quick to respond with helpful advice that solved my problem.
Bravo Timur.
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics.
I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS).
All in all quite disappointing so far since I pay around 200 USD a year for this.

Reply from POWR
Not as expected. If i have not selected for captchas ib form why showing there?
Firstly, I want say thank you for giving me access to such wonderful free service, this is the best I have gotten in a very long time, I wish to buy a pro version as soon as my country begins to give access to pay with our local card.

Reply from POWR
Good morning! I'm satisfied I was able to use POWR, as a part of my website. phenomenalfashionllc.com
Nothing but great reviews!!!

Reply from POWR
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.