Today, 27/12/2025 a Saturday evening on a weekend just following Christmas. I called Pozitive sign and graphic in desperate need. I was busy printing sticker orders to have out for my Summerna... See more
Company replied
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See what reviewers are saying
I would like to thank Phil Trumble for solving my problem with regards to my lost in transit order last week, a replacement was received today. Can I also say that Lorraine in sales did her upmos... See more
Company replied
David completed the Decommission / Recommission of our Nyala SwissQprint from our Moorebank facility to our Wetherill Park facility. All was completed in a timely manner, with a friendly smile... See more
Company replied
"Pozitive have been great to deal with – from admin and sales to installations. Alfred and the team always ensure that our needs are met. We’ll certainly continue growing our business with them and lo... See more
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Company details
Written by the company
Pozitive has served the sign and graphics industry for over 30 years, an industry leader in the supply of UV flatbed printers, Eco Solvent printers, CNC Routers, Laser Cutters and Engravers, Dye Sublimation textile printers and a range of hardware, software and consumables for the sign making, screen printing, graphics, display and commercial printing industries.
Contact info
152 Russell St, 2750, Emu Plains, Australia
- 1300 89 59 39
- info@pozitive.com.au
- pozitive.com.au
We have used Pozitive for over 12 years…
We have used Pozitive for over 12 years now. We have always found their staff to be professional, knowledgable and competent. From a service and support stand point you will be lucky to find a more suitable partner in the wide format industry. Well done Pozitive!
February 27, 2018
Unprompted review
Reply from Pozitive
Dear Adam, thank you very much for your review. The kind words are greatly appreciated. We've enjoyed working with you and your team over the past 12 years, and it's been awesome watching your growth over that time. It's a privilege that we could play a small part in that success by ensuring your machines are running at optimum levels and keeping you in production. Looking forward to the next 12 years!
Happy Printing,
Team Pozitive
All done well
All done well, although when arrived some parts were not prepared. Not use parts will return, so no need to worried bring more parts than we lost more only waiting parts.
Next time need to prepare all parts, otherwise we spend more cost for this.
Thanks.
February 19, 2018
Unprompted review
Reply from Pozitive
Hi Yendi, Thank You for your review. After checking with our Service team, we understand your comment was related to the second print head that was required, which fortunately we were able to get shipped in time, whilst our technician was still on site. Unfortunately, as we were not informed about the extent of the issue, and due to the high value of the industrial print heads, we only had one print head with us. They are not the type of item we typically carry, especially to international destinations where there are import and customs regulations. Nevertheless, I am pleased that our team was able to get you up and running in the allocated time.
Looking forward to assisting you again in future.
Team Pozitive
Ordered
Ordered
Finished Payment
Got a confirmation email
Tried to pick them up
But...
...at that time... not enough stock...
I don’t know well... but you have to let me know before I pick up or sending confirmation email ...
February 13, 2018
Unprompted review
Reply from Pozitive
Hi Paul, I am very sorry to hear about your poor experience. I talked with our team about your order and you are correct - our processes were not followed correctly.
Unfortunately we have had two people in customer service resign without notice, and our staff have been moved from other areas to fill the gap until we can rehire. They are working hard and doing an excellent job given the circumstances, but sadly your order was not handled correctly in this instance.
We sincerely apologise and hope to have a chance to provide the right service on a future order.
Team Pozitive
Always good to deal with
Always good to deal with, wouldn't go elsewhere :)
November 15, 2017
Unprompted review
Reply from Pozitive
Hi Aaron, thanks for taking the time to leave this review. Greatly appreciated.
Cheers,
Team Pozitive
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