I wanted 2 bespoke hardened glass shelves but found that most companies offering this service had severe restrictions on what sizes of glass they could work with and consequently none were able to pro... See more
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See what reviewers are saying
Had a replacement pane of glass sent out for a smashed window on our boat. Fits perfectly, actually looks better quality glass than all our other windows! Packaged really well as well. Will be using p... See more
Company replied
The item arrived, and was exactly as expected. Very happy. The delivery was a little stress inducing. It arrived far sooner than the given time slot, so no one at home to meet the delivery. I was surp... See more
Company replied
Lovely service from ordering to delivery. Balastrade cut to the exact size we needed. Delivery was excellent and glass very well packed. Ordering online was so easy, just put in what you require, ge... See more
Company details
- Glass and Mirror Shop
- Decoration and Interior Design Store
- Glass Industry
- Glass Manufacturer
- Glazier
- Interior Construction Contractor
Written by the company
We specialise in bespoke architectural glass products; from glass shelves, worktops and splashbacks for your kitchen, to custom shower screens, enclosures and mirrors for your bathroom. As well as internal and external balustrading for domestic and commercial projects.
Contact info
Unit K - Braintree Industrial Estate, Braintree Road, HA4 0EJ, Ruislip, United Kingdom
- 02033322003
- info@pradglass.co.uk
- pradglass.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The product i purchased was so precise…
The product i purchased was so precise and perfect would definitly do business with them again right down to secured package and delivery thankyou
February 20, 2023
Reply from Prad Glass
Hi Julie,
Thank you for taking the time to leave us a review. We're glad to hear that you're happy with your order and our service. It means a lot to us to know that we've met your expectations and provided you with a positive experience.
We take pride in delivering high-quality glass products and exceptional customer service. If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass, and we look forward to serving you again in the future.
Best regards,
Prad Glass Team
Urgent delivery fulfilled
We urgently need the glass for a photo shoot and the product was delivered early to meet our needs. The communication was excellent throughout.
February 27, 2023
Reply from Prad Glass
Hi David,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Still waiting for a replacement glass…
Still waiting for a replacement glass as first order was cut to wrong size.
March 2, 2023
Reply from Prad Glass
Hi,
Please accept our apologies for any inconvenience caused, we appreciate your patience while we work to resolve this issue, and assure you this will be done within our normal lead time of 10-15 working days.
If you have any further questions or concerns, please do not hesitate to contact us. We value your feedback and will use it to improve our service.
Best regards,
Prad Glass Team
Great quality and excellent customer…
Great quality and excellent customer service. I had to change the dimensions of the mirror. The customer agent made the change right away and informed me about it.
February 24, 2023
Reply from Prad Glass
Hi Galya,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
The website was so easy to use
The website was so easy to use, plugged in my measurements, chose my style and thickness and placed the order. I've used PRAD Glass 3 times now and every experience has been awesome.
February 6, 2023
Reply from Prad Glass
Hi James,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and experience.
We look forward to a fourth 😅
Best regards,
Prad Glass Team
Great service
Great service. Replacement table top glass fitted perfectly and was very well packaged for delivery on time. Good responses to telephone enquiries.
February 23, 2023
Reply from Prad Glass
Hi,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
lack of communication
lack of communication from this company is the reason I gave this company a two star. They initially acknowledged my order and I heard nothing else from them until the Courier texted me to tell me it was out for delivery between 8am and 6pm two weeks later. If Prad Glass had sent me a quick email to let me know when to expect delivery I could have made better arrangements to receive my Item as it was a large piece of glass. On the plus side the glass was very well protected for transit.
February 23, 2023
Reply from Prad Glass
Hi Carole,
Thank you for your feedback, we have customers every now and then who do not receive the automatic update emails we send, so apologies for this.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Great customer service.
Rehung glass shower screen for us.
Great customer service
Thank you
December 19, 2022
Unprompted review
Reply from Prad Glass
Hi Rob,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Reply from Prad Glass
Hi Patricia,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your experience.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
It was simple and straight forward and the quality is great
Simple, good quality and what I required to upcycle the original table I had.
February 17, 2023
Reply from Prad Glass
Hi Fraya,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Ordering was easy
Ordering was easy, informed right through the process. Glass has arrived and is perfect.
Second time I have used them and once again a 5 star service.
February 2, 2023
Reply from Prad Glass
Hi Caron,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Ordered some black glass
Ordered some black glass. Came scratched and gave my opinion. Within days, the Company called, apologized and sent out replacements. Fantastic response. I actually then ordered more.
Great customer service
February 11, 2023
Reply from Prad Glass
Hi Nick,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Reply from Prad Glass
Hi Bettina,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Reply from Prad Glass
Hi David,
Thank you for taking the time to leave us a review, we really appreciate it.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Excellent service
Excellent service
Ordered made to measure glass top to protect my wooden dining table, perfect fit, came extremely well packaged and delivered before the estimate for completion. Very satisfied with the service.
February 9, 2023
Reply from Prad Glass
Hi,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Really well packaged order received…
Really well packaged order received from Prad Glass. Exactly what ordered, so no problems at all.
February 8, 2023
Reply from Prad Glass
Hi Simon,
Thank you for taking the time to leave us a review, we really appreciate it.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
well packed arrived on time great item
February 8, 2023
Reply from Prad Glass
Hi,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Excellent service great quality
February 7, 2023
Reply from Prad Glass
Hi Graham,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and service.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Good Quality
good quality , well packaged.
Will definitely use again.
Some Update emails initially but they stopped and I was starting to get worried, but arrived eventually.
Also email could do with being better formatted.
Took longer than I expected to arrive.
February 6, 2023
Reply from Prad Glass
Hi,
Thank you for taking the time to leave us a review, we really appreciate it, as well as the feedback. We pause update emails after we notify customers the product is in production until the product is ready for dispatch. In terms of delivery we take 10-15 working days usually but had yours delivered within 9.
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
Nice piece of glass
Nice piece of glass. Just installed today looks really good. Just wish someone would have answered by email regarding total weight that could be placed on the shelf. Will be ordering another piece next month for the other large room! Well worth the money and the delivery was super, no issues glass arrived undamaged!
February 6, 2023
Reply from Prad Glass
Hi Michael,
Thank you for taking the time to leave us a review, we really appreciate it. We're glad to hear you're happy with your order and our service. We do apologise on not addressing the weight, hopefully everything is all good!
Please do not hesitate to contact us if you need anything further, we will be happy to help. 😅
Best regards,
Prad Glass Team
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