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Rated 5 out of 5 stars

I have ordered several bags from Pragmastyle. I enjoy each and every one of them and use them on a daily basis. The only one I don't have is the crossbody wallet bag! I plan on getting it next. I'm so... See more

Rated 2 out of 5 stars

It took weeks to get my bag. The zipper pulls are very small and difficult to manage. The bag is heavy and uncomfortable. The reviews i read prior to purchasing the bag were mostly positive and now th... See more

Rated 1 out of 5 stars

I ordered some bags almost a month ago and they still haven't arrived...I have tried on numerous occasions to get in touch with this company and so far I have been totally ignored....no answer, no ack... See more

Rated 1 out of 5 stars

Absolutely terrible quality of n the straps. I have only used this bag a few times lightly to hold my music and water bottle going to choir practice. Carried from car into church and the handles are... See more

Company details

  1. Bags and Luggage Store

Written by the company

Pragma Style's mission is to create and offer bags and accessories that are fashionable, practical, and well thought out. Our products are specifically designed for active women looking for bags and accessories that can adapt to their multiple needs and circumstances without compromising their style. Each product in our collection is the result of a thorough reflection and balance between practicality and style.


Contact info

3.1

Average

TrustScore 3 out of 5

188 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

undelivered bag, where is it?

Unfortunately, I can't say I'm satisfied with this company. I ordered and payed a pragmastyle bag on March, 8th and still didn't receive it.
Starting from March 19th, I already wrote 4 e-mails asking to let me know when it would be delivered.
They said the shipping company delivered the bag on March, 20th at 12.41, but this is impossible since no one was at home at this time.
Furthermore, they were not able to prove who signed the delivering receipt, so after 20 days I'm still waiting for the bag I purchased on March, 8th.
I'm wondering whether this may be a case of bad customer management, a misconduct of the shipping company or a case of fraud. We will see...

March 28, 2024
Unprompted review
Rated 3 out of 5 stars

The bag took quite a while a while to…

The bag took quite a while a while to arrive. It did not have the colour interior that I ordered. I like the multiple ways with which it can be used but this is negated by the fact that when full the zip in the main part is extremly difficult to close. It requires another piece of cloth to make the top the same width as the bottom and a tag on the end of the zip.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bag arrived a little damaged, but with great customer service, quick replies, great solution and fast replacement I now fully get to enjoy the back and it is amazing!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, even abroad. Quality top. Looking forward to use it on my next trip. Thanks

February 19, 2024
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Thank you for your purchase and your confidence!

Rated 5 out of 5 stars

Happy to have bought this bag

I've been receiving the bag advertisement on my social media for a while, after googling for a handy travel bag. After not finding anything better that is practical yet stylish and reading mostly positive reviews, I decided to order it. Although I haven't used it for travel yet, I'm very happy with the purchase. The bag looks exactly as shown on the website and seems to be of very good quality. The only minor add-on that would be practical would be an outer zipped pocket for the phone or passport for quick access. Thank you to a trustworthy company that handled my order very swiftly to arrive in Malaysia.

March 10, 2024
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Thank you for your feedback and your purchase. However, the V-Style includes secret side pockets perfectly sized for slipping in a passport and your mobile phone. Many customers hadn't noticed them. They are effective in thwarting thieves!

Rated 4 out of 5 stars

I love the bag

I love the bag, but took à while to receive it. (1 month) .I would like to be advise in advance of that fact instead of wondering if i got scamed.

March 9, 2024
Unprompted review
Rated 4 out of 5 stars

Absolutely love my Converta Bag

Absolutely love my Converta Bag! It's well made, has lots of inside pockets and fits well over my suitcase handle - so perfect for travel. If you're looking for a good travel bag, I'd definitely recommend this one.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Love the converta bag

Love the converta bag! No more clear pencil/ makeup zipper bag in my work bag just trying to organize I can just put them all assigned slots. Thinking to get more for personal use and gifts for family and friends.

February 21, 2024
Unprompted review
Rated 3 out of 5 stars

I like the bag but...

I like the bag, it's big, useful and very nice. Unfortunately, the bag arrived a little bit damaged (one belt fastener was missing) and I had to fix it. As I had been waiting for a long time for my bag (it took 3 weeks to arrive) I didn't want to return the bag. Anyway, it shouldn't arrive damaged...

February 19, 2024
Unprompted review
Rated 3 out of 5 stars

Nice bag in the end but customer service needs an upgrade

The first bag I received had an obvious dirty black mark on it so I was really disappointed after waiting for it to arrive to the UK. I took photos and emailed them. While I was happy I was offered a new bag at no expense to me, I was told I'd receive tracking info but I had to chase that, when I checked tracking almost a week later , it said it had been misrouted which was disappointing again as it sounded like it was lost. I contacted them again and received another email to say it has been delivered and it had (I was away at that point). Overall I like the bag, although yet to use it, but customer service could be improved and I didn't get an apology. The whole thing made the buying experience stressful.

February 18, 2024
Unprompted review
Rated 1 out of 5 stars

A bit disappointed

The order process and delivery was spot on and the practicality of the bag works very well however the bag is not as attractive as it looks in the images. Even though I chose the grey I actually don't like it in reality. The standard of the stitching is not what I expected either and the bag is very soft so when I put my items inside, the bag sags and flops.

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered on the 25.1.24 and still…

I ordered on the 25.1.24 and still waiting
The costumer service is kind but with no real answer as to why my order is almost 2weeks is in Germany
And what is the arriving date to me

**got it on the 18.2.24

February 15, 2024
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Hello, the delivery time for the USA is less than 1 week. However, for international shipments, delivery times are longer and can go up to 10 business days. You will receive your order from one day to the next. If this is not the case, please do not hesitate to contact our support at info@pragmastyle.com.

Thank you again for your order.

Rated 2 out of 5 stars

Deceiving, poorly worded return policy

I felt like there return policy is misleading. It is written in an unclear way and felt deceiving. I would have like to return my back as I disliked the design but after clarification from the company, it would have cost me $19 to return it. I paid $46 for the bag, so I just kept it, unhappy with my purchase.

January 31, 2024
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Hello, I'm sorry you didn't appreciate your bag. In cases where the bag is not defective, returns are at the customer's expense. This is clearly explained in our returns policy. We are a small company. We simply can't offer free returns. It's not possible for us.

Philippe
Owner

Rated 1 out of 5 stars

Scam DONT BUY

Never recieved the bag or had any communication when I tried to reach out. Scam

February 1, 2024
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Hello Celia. Your order arrived in the UK yesterday. It will be delivered today or tomorrow. I have emailed you the updated tracking number.

Philippe, Owner

Rated 5 out of 5 stars

Best bag for this nurse and mom

As a nurse, new mom and woman on the go, this is the perfect bag for me. I love all of the pockets on the outside and inside for keeping things organized and easy to find. There are different ways to attach the strap based on what I’m doing each day. The material makes this bag durable and washable.

February 5, 2024
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

wow, thank you Jenna!

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