Premier Champagne Reviews 329

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of products, highlighting the variety and availability of desired items. Many commend the efficient ordering process, noting the user-friendly website and smooth transactions. The delivery service is frequently described as fast, prompt, and reliable, with items arriving in perfect condition and well-packed. However, some customers experienced issues with delivery, mentioning slow service or problems with receiving packages. A few also expressed dissatisfaction with specific orders, indicating that they might not reorder those particular items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Consumers find the product selection to be excellent, with many appreciating the wide variety of Big House,... See more

Order

Users describe positive interactions with order. Customers appreciate the user-friendly website and the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, I think this store has cracked the code to making shopping fun again. Their website is so user-friendly that even my technologically challenged cousin managed to place an order without calli... See more

Rated 5 out of 5 stars

The web site is very well designed, and the business responded within a day to some emailed questions. We like half bottles and were attracted by the big selection. Since I'm in the region, I was able... See more

Rated 5 out of 5 stars

The champagne we get from you is always excellent. We had trouble receiving the package in 2024 and gave it another try this year and went very, very smoothly. This doesn't remotely relate to the comp... See more

Rated 5 out of 5 stars

I love your assortment! I can always find something I want to try. A few of them have become our new favorites! Shipping is quick and I appreciate knowing the status of my order. I also appreciate y... See more


Company details

  1. Wine Store
  2. Food Products Supplier

Information provided by various external sources

Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great selection

On time and updates on delivery. I am a champagne enthusiast, and I was able to find splits, which are sometimes hard to find....

November 7, 2022
Rated 5 out of 5 stars

Thank you, Premier Champagne!

We've relocated from the SF Bay Area and miss the accessibility of world-class wines. It is hard to get them in our new location. Thanks to Premier Champagne, our favorite Champagne that cannot easily be acquire here arrived swiftly and safely. Also, the price was very reasonable and we are fortunate to find this company online. We will definitely use them again.

August 18, 2022
Rated 5 out of 5 stars

Birthday present

I used the website for the first time and found it simple to navigate. It was a birthday present and arrived the evening before the birthday. Great service.

Not the sellers fault but the cost of UPS in the US is getting ridiculous. I am in the UK.

July 4, 2022
Rated 1 out of 5 stars

product has not arrived

product has not arrived. UPS does no.t recognize the tracking number. I have been home 24/7 waiting

July 2, 2022
Premier Champagne logo

Reply from Premier Champagne

Hello Dale. We have checked the tracking number and it does work on the UPS website. It also shows the package has been delivered within the quoted time frame. We are sorry you are disappointed but we were also available for assistance at any time. We would have appreciated you reaching out with any questions regarding an ETA rather than waiting at home "24/7".

Rated 5 out of 5 stars

Thank you!

Thank you!! This was the perfect gift and it arrived on time.

EDIT: After reading other reviews, I wanted to add that my champagne was delivery by UPS.

June 16, 2022

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