While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.4
Excellent
11 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great seller
Great seller! The communication was excellent, everything went smoothly, and the bike was exactly as described. Very friendly and helpful throughout the process. Highly recommend this seller to anyone looking to buy a bike. Thank you!
September 29, 2026
Unprompted review
Great bike at great price from a great guy.
I was a bit skeptical at first as the deal seemed a bit too good and the meeting location was a self storage place but Taylan’s communication was great and I found him to be a very nice and totally genuine and honest guy. The bike is great, just as described and he was able to swap out the chainset for me no problem and even contributed to the cost of me having to swap the brakes over to Uk spec from European. Like the other reviewers here I would fully recommend Premium Bikes.
September 5, 2026
Unprompted review
Fantastic service from Premium bikes
Fantastic service from Premium bikes. Committed to a new road bike and was delivered in a matter of days in perfect condition. The whole sale and communication was 10/10 and the bike is 11/10!
Would highly recommend to anyone ☺️☺️
September 1, 2026
Unprompted review
Premium Bikes London was a great choice…
Premium Bikes London was a great choice for a pre loved bicycle.
Their stock is hand picked and of the best possible standard.
A purchase comes with the piece of mind that you've got a good one from a company who's customer servive and expertise is second to none.
October 11, 2026
Unprompted review
Great communication and the frameset…
Great communication and the frameset was as described. Delivery was fast and well packaged so all safe on arrival. Will definitely be back for more in the future.
September 29, 2026
Unprompted review
Purchased a used
Purchased a used, bike of this chap for half the price of a new one, even though it was pretty much brand new. Everything about the whole transaction felt sketchy, and weird. Brought a mate over “muscles” litterally, trying to convince me to buy the bike. Although it might be just me being paranoid coz both of them were extremely nice. Anyway enough blabbing, it’s been maybe three months, since I bought the bike, and this was the best purchase I’ve ever made. It brought back so much joy in my life, made me healthier, happier, everything started falling back into place. Thank you, I’m glad I found your auction.
June 4, 2026
Unprompted review
Reply from Premium Bikes London Alightpuppy33 Chatgpt
Hi Krzysztof, thanks for your review!
I'd love to clear up your concerns, firstly the person next to me was not someone i asked to come along and help me sell the bike, it was a friend of mine i was visiting over the weekend and i dont know what was exchanged between you guys whilst i was gone to find a bike shop to inflate the tyres for you so unfortunately i cannot comment on that, However Im glad youre happy with your purchase and look forward to doing more business hopefully!
Taylan
Great to deal with
Great to deal with, very efficient. Bike exactly as described. Would recommend premium bikes.
October 9, 2026
Unprompted review
Excellent service and great bikes
Excellent service and great bikes! I’ve purchased two bikes from this company and I’m very happy with both purchases. Everything went smoothly, and I couldn’t be more satisfied. Highly recommended! 🚴♂️
October 10, 2026
Unprompted review
Fantastic bike just as described great…
Fantastic bike just as described great communication seller highly recommend buy with complet confidence
October 10, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.