Premium Car Buying Service Reviews 

From start to finish, PCBS have been excellent. Ellie was fantastic with the initial quote and communication. Paul and Ash who came and collected the car were genuine, approachable guys who clearly take pride in their work. Overall, the whole team was professional, reliable, and a pleasure to deal with.

I had 2 lovely gentlemen named Alan and Wayne come and assess my car although it took a while they were very friendly and polite and informed me of everything they.I would recomend this company.

Abs was very good to me on the phone the day before my appointment. On my appointment day he was very good and went on explaining everything to me nicely .
He was lovely dealing with him.

Just bought a SL43AMG from Jade at PCBS. It was a great experience and Jade was fantastic, knowledgeable and personable. The process was seamless thanks Jade. Gerard

The service was very slick and straightforward - easy to arrange a valuation, appointment, and to complete the transaction. Liam was courteous and helpful throughout. They couldn't be easier to deal with. So we were eventually happy to complete the deal. But they drive a hard bargain, and the initial valuation can be optimistic, so be sure to have a clear idea of what figure you will accept.

Very professional fast acknowledge service from Abs. Would recommend.

Been negotiating with this organisation & in particular Abs just recently. Abs went above and beyond to help me, really attentive member of staff and a superb contact to deal with. Highly recommended, good work 👍

Abs was brilliant, very transparent and honest all the way through seamless transaction. Very happy

I reached out to PCBS late yesterday, and was contacted first thing in the morning by Abs. He was on my drive to look the car over very shortly after. By lunch time we'd agreed what I think is a fair price, with the money in my bank immediately and all the paperwork taken care of. He and everyone I dealt with was professional and courteous, with no pressure or tactics. I can't fault the service I've received, and will say they are very thorough, so expect that. Really pleased.

Completely unprofessional, underhanded, and entirely lacking in basic commercial integrity.

​I entered into a live negotiation as a cash buyer on a Rolls-Royce Ghost. After reaching a firm verbal commitment, the dealership completely ghosted communication.

Worse still, they underhandedly increased the vehicle's price by £10,000 overnight mid-negotiation, without a single word of courtesy or warning to inform me of the moving goalposts.

​Car buyers approach dealerships based on a specific need and a reliance on professional trust. Pulling bait-and-switch price hikes in the dark is unethical and predatory behavior.

​Be exceptionally careful when dealing with this outfit. They do not honor their commitments and will manipulate pricing the moment they see a serious buyer on the hook.

I took my cash business elsewhere.

I dealt with Abs - he was professional, straightforward, and didn't mess me around. While we didn't quite hit the price we initially discussed, the entire process was so quick and hassle-free that I'm still very happy with the final outcome. Thanks for the great service!

Very surprised as they honored the price quoted so not all dealers are shysters

Very proffesional engineers and also polite.

Really quick and easy service. Fair price for my SLK. Wayne and Stuart were professional, punctual and made the process feel low pressure and easy. Thanks very much. The buyers did a great job.

I didn't have an up to date v5c due to a private number plate change. The process is that £250 is withheld until you send the v5c in the post (perfectly reasonable). However it took a further 2 weeks of chasing after this was delivered to release the £250. If they had just told me it would take 2 weeks that would have been fine, but I was promised each time I got in touch that it would be today etc etc.

I was actually interested in buying a car from them, the level of detail they go into on inspection gave me a lot of confidence about the standard of their stock - but if something were to go wrong I have very low confidence of promises being fulfilled as a result of my experience.

Despite eventually not completing the sale of my Mercedes with PCBS it was still a 5-star experience. I never felt under any kind of pressure during my dealings with them. Ellie, their staff member, was always friendly and courteous. They offered the best price on the day (beat WBAC by almost £1000) but ultimately I was able to match this from a local family run garage, and that proved to be slightly more convenient. I would happily contact them again in the future, and would highly recommend to give them a try. Btw I found them via an initial approach to Motorpoint.com, another outfit that has has always been good to deal with.

Abs has been amazing, took time to explain the process. Great guy to do business with.

Abs is an excellent sales person. It was nice to do a business with him. Well done Abs

Reuben and Alan came and bought my car off me, we agreed on a fair price that I was happy with and was all paid within seconds, I do recommend.

Abs was amazing. Very polite and professional. He arrived on time and explained everything thoroughly. I would definitely do business with him in the future if I had another opportunity.

Abs was absolutely outstanding. He was highly professional, genuinely lovely to chat to, and incredibly helpful in inspecting and arranging to take my car the very same day. I’d highly recommend PCBS for their wonderful service and wouldn’t hesitate to use them again!