Have been buying my cat litter for a good couple of years from here now. But I placed an order on the 18th of November and I never received it not even dispatched, tried emailing and even called no... See more
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Having tried many cat litters over the years I must say the products available at premium cat supplies are excellent, good quality and good value for money but also environmentally friendly, which is... See more
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Your service was EXCELLENT but unfortunately the same couldn’t be said about the couriers DPD who failed to deliver within the time slot on Friday 7th. They did message to say they were running late &... See more
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Delivery was very prompt, which was much appreciated. In the process of transitioning from previous environmentally friendly cat litter which, unfortunately, has been discontinued. The cats are hap... See more
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Company details
About Premium Cat Supplies
Written by the company
-
Premium Cat Supplies
The online store & company was founded in 2019. The company is based in the UK with the main office in Glasgow. We are distributing and supplying pet products.Our goal is to help CAT lovers worldwide and to provide the best quality service and products. Our branded products are presented in our store, Amazon, eBay, The Natural Vet in Glasgow and soon in many stores in the UK.
We take cats' health and happiness very seriously that is why we spend a huge amount of time on product research and development. This company is our baby and we long to nurture her and allow her to grow big and strong. We aim to be known for supplying the best cat litter product to hit the market. We believe this to be true and are excited to share our vision with you.
Please follow our brand and you will admire our products.
MUCH LOVE Premium Cat Supplies®
Contact info
219 Mossend Street, Block 6, Unit 14, G33 4DJ, glasgow, United Kingdom
- 0141 427 1644
- info@premiumcat-supplies.com
- premiumcatsupplies.store
3.7
Average
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Impressed customer
Impressed customer! The tofu cat litter was a god send! My poor sick cat struggled with pellets and clay litter and the silica stuff is just wrong. For cleaning the tray it’s brilliant and no clumping chemicals. No smells even after pee and poop but let’s face it if your litter tray smells it’s not being cleaned properly. It’s best most natural, healthiest litter I’ve used for my cat. Quick attentive service too from this company.
March 20, 2023
Unprompted review
Reply from Premium Cat Supplies
Hearing how much you love Premium Tofu Cat Litter has brightened up our day at Premium Cat Supplies!
Thanks for the great review you left us Micky and for choosing to shop with us!
Much LOVE from the entire Team.
Terrible
I ordered Premium Tofu Cat Litter .
As i was recommend it was amazing .
I have 4 cats and a few litter trays for them.
The Smell is the worst i have had from cat litter and i was told it helps Also there is cat litter every where even with enclosed litter trays .
February 22, 2023
Reply from Premium Cat Supplies
We are very sorry that you were disappointed with our product.
With so many customers, we've never had such feedback on smell. Our product is light and in small pieces, so it can spread outside the litter box, but therefore clumbing well.
In 4 weeks we'll get a new formula of our cat litter and a new corn&hemp cat litter. As soon as we get it we can send it to you for free so you can try it.
Anyway, thanks for your feedback.
Consistently good quality, great timing, excellent service
Consistently good quality, great delivery timing, excellent serve. They always get the litter to me on time or earlier. And this is over months, and multiple deliveries. If only other organisations were like this, life would be so much easier.
March 4, 2023
Unprompted review
Reply from Premium Cat Supplies
Thanks so much for your feedback, C Edrich!
It makes our day hearing about how much our customers love our products and the great service they’ve received from our team.
We have passed on your review to our team and look forward to seeing you again.
Have a great day.
Awesome shopping experience
First time shopping with Premium Cat Supplies.
Wow amazing products, superfast delivery. Kept informed at all times.
Cat bed was purrrr luxury my daughters Cat loved it instantly. Even got a free gift
Highly recommended 👌
February 16, 2023
Reply from Premium Cat Supplies
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime.
Reply from Premium Cat Supplies
Our team will be happy to hear that their hard work has paid off!
If there’s anything we can do to serve you further, let us know.
Thank you
Last order was in October 7 bags we…
Last order was in October 7 bags we have 6 cats at home and only just reordered great to have offers and free items with big orders great communication ordered in good time with tracking and even delivered to where we asked only down side from the cats is they seem to get it everywhere so we're always hoovering lol 😆
February 24, 2023
Reply from Premium Cat Supplies
We really appreciate you taking the time to leave us your 5-star review.
It means a lot to the whole team, and we’d love to have you back very soon.
Much LOVE :)
Purrfect
There is only one word to describe this product ‘Excellent’
February 24, 2023
Unprompted review
Reply from Premium Cat Supplies
Thanks for your trust, we’re thankful for amazing customers like you.
We hope to see you again soon!
Have a great day.
good product good price and delivered…
good product good price and delivered ahead of time
February 9, 2023
Reply from Premium Cat Supplies
We really appreciate you taking the time to leave us your 5-star review, Steve.
It means a lot to the whole team, and we’d love to have you back very soon.
Much LOVE :)
Reply from Premium Cat Supplies
We really appreciate you taking the time to leave us your 5-star review.
It means a lot to the whole team, and we’d love to have you back very soon.
Thank you and have a great day.
Much LOVE
Only took 2 days to get it
February 6, 2023
Reply from Premium Cat Supplies
Dear Eric,
It was a pleasure serving you.
I really appreciate you taking the time to share your feedback. Thank you
Best litter I ever used!
Best litter I ever used! Been using it for 2 years now. I left my other half in charge of the back-ends of our cats and he doesn’t moan. Miracle! It doesn’t smell when you use it properly. It clumps very easily so he disposed it every day in the toilet. He won’t add any new litter for 6 weeks. After 6 weeks he disposes all of the litter & cleans out the litter box and add fresh litter. I have 2 cats and 4 bags last me a year. Well worth the money!
October 4, 2022
Unprompted review
Reply from Premium Cat Supplies
We spotted your 5-star review.
Wow!
Thank you so much for trusting us, and we can’t wait to help you again in the future.
Much love from the entire Premium cat Supplies Team
Excellent service.
January 25, 2023
Reply from Premium Cat Supplies
Thanks for the 5-star review, Mr Brown. You made our day! We look forward to making your day again real soon. Much love.
Love the fact that it tofu has no…
Love the fact that it tofu has no unwanted smell and is environmentally friendley
January 24, 2023
Reply from Premium Cat Supplies
Thank you so much for your 5-stars review.
We’re here for you. ❤️
Reply from Premium Cat Supplies
We really appreciate you taking the time to leave us your 5-star review.
It means a lot to the whole team, and we’d love to have you back very soon.
NEW CUSTOMER HERE.Purchased Med…
NEW CUSTOMER HERE.Purchased Med Doughnut Bed recently.Delivery as promised fast no problems whatsoever,recommended,will be back.Owner of 4 cats all wanting to share 1 Bed.will be purchasing again.
January 12, 2023
Reply from Premium Cat Supplies
Hi Margaret, I’m so pleased your cats enjoying our cat bed!
I’ve passed your feedback about our beds to our product team and know they’ll be thrilled to hear how much you love our Anti Anxiety Cat Beds.
Please let us know if there is anything else we can help you with.
We look forward to helping you in the future!
Very quick delivery with minimum set…
Very quick delivery with minimum set up, looks lovely. Exactly same style and size of old one. Great replacement for that old one that's seen better days.
January 12, 2023
Reply from Premium Cat Supplies
Thanks so much for your feedback, Elaine!
It makes our day hearing about how much our customers love our products and the great service they’ve received from our team.
We have passed on your review to our team and look forward to seeing you again.
Have a great day.
Great service
Great service, always quick to deliver. Also answers emails promptly. Love this company & my cats love the premium litter ❤
January 12, 2023
Reply from Premium Cat Supplies
Hi Deborah, it’s great to hear you had a positive experience with Premium Cat Supplies.
Our team will be happy to hear that their hard work has paid off!
Much love from the entire Premium Cat Supplies Team.
Highly recommended.
Highly recommended.
I have 5 cats and 4 litter box. No smell. Quick absorbed. No Mach mess next to litter. Easy cleaning. Cat enjoy it from first day.
January 13, 2023
Reply from Premium Cat Supplies
Hi Jullia, it’s great to hear that you had a positive experience with Premium Cat Supplies.
Our team will be happy to hear that their hard work has paid off!
If there’s anything we can do to serve you further, let us know.
Thank you
Reply from Premium Cat Supplies
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Excellent Product.
Really impressed with this product much better than the wooden pellets I've always used in the past. It does track a little but not nearly as much as the wood pellets used to.
I was recommended to try this by a friend who also uses it and I will definitely be reordering.
December 22, 2022
Unprompted review
Reply from Premium Cat Supplies
We really appreciate you taking the time to share your rating with us.
We look forward to seeing you again soon.
Thank you and have a great day.
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