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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app and the overall service, finding it easy to navigate and connect to their bank accounts. Many people appreciate the quick and simple process for converting prepaid cards into cash, often highlighting the efficiency and reliability of the service. However, some people mentioned issues with payment processing, including higher-than-expected fees and delays in receiving funds. There were also occasional frustrations with the app's camera feature for card capture and the identity verification process, which some found excessive or not user-friendly.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues such as hidden... See more

User experience

People report positive experiences with the user experience. Many customers find the app user-friendly, easy... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its user-friendliness, ease of use, and... See more

Service

Consumers find service to be positive, with many expressing satisfaction and a willingness to use it again.... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised the quick responses, with... See more

Based on these reviews

Rated 4 out of 5 stars

I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was i... See more

Rated 4 out of 5 stars

This is a great app I was registering and entered my checking account and didn't see the other options for immediate pay. It was a few minutes after 5pm so though the system said I would get it the n... See more

Rated 4 out of 5 stars

I like this idea for an app but the app doesn’t have a great camera capture feature- made me manually put it in. I changed backgrounds angles and tried multiple times to capture by app. One of my... See more

Rated 4 out of 5 stars

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C al... See more


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Now first time be aware your account has to be validated but after the experience is great

I wanted to express my sincere appreciation for the exceptionally smooth and efficient transaction process I experienced. I was genuinely impressed that everything was completed within a single day business day

The clear and timely email explaining the necessary verification steps was incredibly helpful. Furthermore, the prompt response I received shortly after submitting the required information made the entire process seamless. Thank you for your excellent service.

Sincerely,
Glen Wade

July 11, 2025
Rated 4 out of 5 stars

Better than alternatives

I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was it user friendly; but it worked and following the steps they laid out was easy once the process was underway. I wish the company was a bit more upfront about about their procedures, and that the process was faster. I would recommend it still as most other services won’t purchase virtual cards or are scams in general. I would also use it again myself.

July 2, 2025
Rated 5 out of 5 stars

First time user

First time user , the interface is clean and concise,the support is prompt and clear. I'm telling everyone about this. Kudos guys

July 1, 2025
Rated 5 out of 5 stars

My go to trusted giftcard to cash app

I've been using Prepaid2Cash for a couple years now and besides one or two delays in the past I haven't had any issues with them in the past 12+ months. It's unfortunate instant transfers are no longer available due to their parent banks new regulations. But their direct deposits (ACH) are sometimes surprisingly fast or even a day early.

June 21, 2025
Rated 5 out of 5 stars

Fast

Fast, easy process to cash in gift cards.

June 12, 2025
Rated 1 out of 5 stars

You don’t keep your time frame when you…

You don’t keep your time frame when you pay…. I’m not wealthy so me trying to get money for my unwanted prepaid cards is because I truly need it…. So when I agreed to the transaction I agreed because of the eta the funds would be credited… had I known I wouldn’t have completed the transaction

June 5, 2025
Rated 1 out of 5 stars

It’s too slow

It’s too slow. I thought my funds will be directly deposited in my checking the same business day but it seems that it wasn’t processed yet

June 4, 2025

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