The Prepared Pantry Reviews 7

TrustScore 2.5 out of 5

2.3

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Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

We love sharing with our followers all the nifty tricks and tips for cooking and baking. The Prepared Pantry has been around since 2003 and is an online retailer for ingredients, kitchen tools and baking mixes. We also have over 50 e-books that we shar...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

scam company..

scam company... placed order for many bread making supplies.... my order came frozen.... I immediately called the company....... now a total of 6 calls... left messages... no reply... no email response either..... after researching I see they are not a reputable company.... have started a complaint with them per my bank.... disgusting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I've been a customer of them since 2013. I've had always been satisfied with the products and every single time they shipped the order within 2 days and delivered within a week. This time, I placed an order 1/29/2025. They send a receipt saying to allow 3-4 days processing. A week later still no word, no shipping info, so I sent an email. No response. Waited two days, sent another email. No response. Send another email the following day, and submitted a help request through their website. No response. Called and left a message, no call back. Sent another email and called again, no response.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

I was a repeat customer, but no longer

I was a repeat customer. However, this last time I placed an order on 1/12. They took the money that day. I have asked for a status update by email and left a voicemail. No response. I have now emailed and left a voicemail to cancel the order. Again, no response. I’m going to have to dispute the charge with my card apparently to get my money returned. Will never order from them again.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Nice stuff but CS is not that great.

I have shopped with them time to time, for Xmas I ordered bread mixes for the wife. They never came. Contacted both PP and USPS no joy. Will not ever order from them again. Apparently it is a cr@p shoot as to whether you get your order. I just waved goodbye to $50.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

This review has been a long time coming…

This review has been a long time coming as i have time to think about this product.
Ok i bought a few different bread mixes from white to wheat to sourdough and i have had nothing but problem the yeast was passed it use date so i had to purchase new yeast that was the frist thing to go wrong the second thing is the instructions it appears to be an easy task but it dose not work i tried to make three loaves at different times in my sunbeam bread maker and they failed so bad they did not rise they did not bake either.
The company claims that there product works in this machine but it dose not so i state that if you have this machine dont by this product it dose not work .

March 4, 2021
Unprompted review
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Reply from The Prepared Pantry

We are sorry that you had a bad experience with our products. Send us a message at customerservice@preparedpantry.com and we will work with you to help resolve your concerns.

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